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DDC4397VCL General Electric Dryer - Instructions

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All Instructions for the DDC4397VCL
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Customer:
Chad from New Bern, NC
Parts Used:
WE17X10010, WE12X41
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Loud Noise coming from dryer (like motor was going out)
I had to take the top panel off of the dryer which is 2 screws inside the dryer door jam. Then the front panel had to come off which was 2 screws inside the dryer above the tumbler. One on each side. Then it lifts off of two hooks at the bottom. Then the left panel (left if you are looking at the front of the dryer) had to come off which was a few screws on the back, a few on the front, and one on the bottom. Once I had the panels off, I unscrewed the blower wheel which is one screw. I took the blower wheel cabinet loose but didn't remove it. There is a metal collar that holds the motor to the bracket. Pull it off from the top. Unplug all the wires attached to the motor. I took a picture of the wire connections with my phone for reference with the new motor. Remove the belt. The motor should pull out towards you. The new motor comes with a pulley. Put the pulley on the motor and tighten locking screw. Put new motor in dryer and replace the metal collar. Connect all wire connections. Reconnect the blower wheel and tighten all screws to the blower wheel housing. Now, I plugged the dryer back in and tested it without reattaching the belt. Know that if you do it this way, the dryer will not stay on because there is a relay switch that is engaged only when the belt is on the pulley and there is tension on the belt tensioner. When the dryer motor worked properly, I replaced the belt and put all the panels back on. Plugged it up and it worked beautifully.
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Customer:
jesse from Denison, TX
Parts Used:
WE3X75
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set, Wrench set
The drum bearing worn and dryer squeaking.
The info from your web site was helpful. I had never taken a dryer apart and the instructions made the job easy. Used socket set to remove the back panel and top control panel. Then used a phillip's screwdriver to remove the two screws that hold the top of the dryer; these screws are accessed by opening the door to the dryer. To remove the front of the dryer remove to the two screws that are located at the top upper corners where front panel meet the side panel. Once these two screws are removed, remove the belt from around the drum and lift the drum out. The drum bearing is located on the back of the drum; remove the remnants of the old bearing and replace it with the new one. Retrace your steps to put the dryer back together. To get the belt back on track you will have to remove the lower back panel to access the belt drive and tension pulley. It is not difficult. God bless you.
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Customer:
Frank from Norwalk, CT
Parts Used:
WE12X10014
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Broken Belt
I was unsure of how to disassemble the machine to reach the belt, but a YouTube video gave me confidence. Thanks to Partselect.com, the great customer service, and fast delivery. I had my dryer up and running really fast! The process was really not difficult at all and it gave me a chance to vacuum out years of trapped lint. I am so happy to have saved hundreds of dollars, not having to buy a new dryer.I would urge other folks to tackle these relatively simple repairs, the right parts are a phone call away. Frank
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Customer:
jeffrey from shirley, NY
Parts Used:
WE25X217
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
dryer never converted from natural to propane gas
followed instructions that came with kit. The problem was the instructions were not very clear with regard to the "type" of burner. the "A" type with the slot is explained but the "B" without the slot wasen't clearly explained. Even that wasen't too bad (I had to re-do that part), But you need to be 20 years old to see the damned print. I had to use my reading glasses AND a magnifying glass to read them. Also with the "B" type burner, which I have, you simply install the limiter part and you don't need (can't) adjust it.
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Customer:
Frances from Cicero, NY
Parts Used:
WE4X444
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Dryer wouldn't heat
I watched Youtube videos on how to troubleshoot the dryer but I did not go through all the testing of the fuses and the heat sensor. I did not want to take the dryer apart if I didn't have to. I turned on the dryer and looked into the bottom grate and saw no glow from the igniter (it should be very bright) so I started there. (The Youtube videos test the igniter last). Unplug the dryer. Turn off the gas. Pry off the grate. Unplug the igniter connector and set the multimeter to tone on continuity. There was no tone so it was bad. I used a flashlight that I put inside next to the gas valve to see. Remove the top flat cover on the burner assembly, 2 screws. (Had to do all this laying on my belly in front of the dryer. Very uncomfortable.) Remove the old igniter from the clamp. It fell apart as I took it out. Now the tricky part: The clamp is very tight and the igniter is delicate. I tried to slide it in from the top holding it between my index and middle finger and lining up the slots for the igniter 'wings'. I struggled with that until many-swear-words-later, I decided to slide the igniter in sideways. Put the 'wing' into the clamp's left side opening and then gently but firmly squeezed the 'barrel' into the clamp. It worked. Plug in igniter plug, put burner cover back on carefully without banging igniter, turn on gas, plug in dryer. Turn on dryer. Igniter should be very bright when it lights. It takes a little while to heat up the heat sensor that will open the gas valve and the burner should light.
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Customer:
Robert from Wyandotte, MI
Parts Used:
WE16M15, WE1X688
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Noise, poor drying
I noticed the original blower wheel was worn, the hole for the motor shaft was reamed out and the blower was not spinning with the motor. Air was not being circulated so the clothes were not drying well. Replacing the wheel was relatively easy. I did see other people commenting on the difficulty of getting the drive belt re installed properly. I noticed a small "lip" bent into the motor frame, and found the arm for the belt tensioner would fit into this lip and it held it out of the way while I reinstalled the drum and reouted the belt onto the motor pulley. Once the belt was in place, I gently let the tensioner out of its holding position and everything went back into place nicely.
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Customer:
Michael from Hopatcong, NJ
Parts Used:
WE25M40
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Loud screeching noise
I watched video supplied from parts select, only took about 30 minutes, hardest part was putting belt back on, couldn't fit hands in easily, but once I did it, dryer is like new, can't hear a thing.
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Customer:
dennis from napa, CA
Parts Used:
WE4X444
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Gas clothes dryer would not ignite burner.
Unplug dryer and turn off gas to appliance. Remove small vent door front of dryer for access to burner assembly. Reach inside and remove all three wires attached to the valve. Using a backup wrench remove the union that attaches the 3/8" gas line to the burner assembly. Remove the two bracket screws holding the assembly. The entire burner assembly can now be pulled out. Replace the faulty igniter by spreading the retainer clip and inserting the new part. Use extreme care not to touch the new igniter with bare skin...best to use a helper to assist holding the assembly while you insert the igniter. Then replace everything as you found it . Soap all gas fittings, plug it in and enjoy your dryer.
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Customer:
Donald from Alden, NY
Parts Used:
WE12X10014, WE25M40
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Wrench set
Defective rear drum bearing
Removed drum, replaced bearing. Installed new belt. Reinstalled drum. No problem
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Customer:
Elbert from LAWTEY, FL
Parts Used:
WE25M40
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Dryer Squeeky
Watched the video on YouTube and everything went great!
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Customer:
David from Aurora, CO
Parts Used:
WE12X10014, WE25X60, WE25M40
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
The dryer was very noisy while running
I unplugged the dryer and moved it into a open spot on the floor.I then opened the door so I could release the top panel,and tilted it back.This allows the removal of the front of the unit. Folled the instuction for removing the drum and got it out. Cleaned up the area and removed the screws that held the drum to the bearing, and pulled the drum out. The instructions for removing the plate and the bearing where o.k., and the tips given for reassembly were helpful, but would have been easier to see if the were a seperate line. The parts fit GREAT, and this 1989 dryer is ready for a few more years.A good price on the parts and a quick ship.I will shop here again!
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Customer:
Leesa from Columbus, OH
Parts Used:
WE4X444
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
Replacing Igniter
I was disappointed that there were No Instructions included with the part. So I found a you-tube video that wlked me through it...Took off back of dryer, then the top, then the front to get to the igniter...could not pull out the part, so I had to reach in and replace it while it was in the dryer. It Works!
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Customer:
RICHARD from ST. MARTINVILLE, LA
Parts Used:
WE12X81
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Dryer was making a vibrating sound near the bottom left rear area.
I suspected the idler pulley shaft was worn. I found the repalcement pulley on parts select web site. finding the part was very easy and delivery was very quick. After removing the dryer from the wall,I removed the access panel in the rear which exposed the motor, belt, and pulley. After removing the belt from the pulley, I removed the pully assembly from the dryer. I removed the keeper retaining ring on the pulley and installed the new pulley with the new parts supplied. The new pulley assembly was then ready for re-installation.
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Customer:
Thomas from Webster, NY
Parts Used:
WE12X10014, WE25X60, WE25M40
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set
Broken belt, also replaced front slide and rear drum bearing
Remove the Torx screws along the front top edge and flipped the top back. Removed two screws at the top inside holding the front panel on. Loosened two screws at the front bottom and took the front panel off. Pulled the drum out the front. I gave everything a good vacuuming with a shop vac and a long handle brush. Then went around back, removed the access panel, removed the rear drum bearing plate and installed the new one. Removed the rear bearing from the back of the drum and installed the new one (You have to work from both sides of the drum which makes it a little tricky.I used a couple of wire ties to hold everything in place while I lined everything up. Screws or punches would work too). The front drum slides are held in by 2 screws each and you could replace them without removing the drum. They need to be lubed with the lubricant supplied. I put the drum partially in then looped the belt over the narrow back part of the drum, around the motor pulley and idler pulley. Put the drum all the way in and the belt onto the drum by rotating it by hand. The belt ribs go against the drum. Installing the belt was the a little tricky but not impossible. It could be easier if you loosen the left side panel to give you some room to reach in but I was able to do it without doing that. Threw the front and top back on and was done. Total time was about 1.5 hours a lot of which was spent getting the dryer in and out of the little cubby hole it lives it.
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Customer:
Adam from Colebrook, CT
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
dryer drum belt broke
The job is simple once you know how to remove the front panel. The steps are as follows:
1. disconnect the power cord.
2. remove 4 Phillips-head screws under the lip of the front panel that secure it to the top panel (#1 point Phillips-head screw driver)
3. swing the top panel up, it is hinged in the rear.
4. making note of the connection points of the color-coded wires, disconnect the wires to the lamp socket and door switch (I used a felt-tipped pen on the inside of the front panel to mark the connection points, "R" for red, etc.)
5. remove the upper 2 hex-head screws from inside of the front panel (5/16" nut-driver)
6. loosen the lower 2 hex-head screws (5/16" nut-driver) accessible from outside the panel (you only have to loosen them since the bottom mounting tabs are slotted)
7. slightly lift (to clear above mentioned lower tabs) and tilt the front panel toward you. Swing the front panel to the right as though you were opening a door and position so it does not fall.
8. remove 10 hex-head screws from the black lower rear access panel (5/16" nut-driver) and remove the broken drive belt. Note that the narrow black panel securing the power cable can remain in place.
9. at this point take advantage of the situation and vacuum out the years of lint and dust you could not reach before.
10. stand in front of the dryer, lift the dryer drum slightly and slip the new belt (rib side down) around the drum. Position the belt near the rear of the drum along the wear-mark left by the old belt.
11. go to the back and place the belt in the motor's drive-belt pulley, making sure the ribbed side of the belt mates with the ribs in the pulley.
12. position the tension wheel so that the it takes up the slack in the drive belt. Note the flat side of the drive belt will mate with the flat of the tension wheel.
13. spin the dryer drum a few turns by hand to make sure the drive belt lines up properly with the pulley.
14. reassemble the dryer by reversing the above steps, starting at step 8.
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All Instructions for the DDC4397VCL
121 - 135 of 167