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DDC4387PA General Electric Dryer - Instructions

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All Instructions for the DDC4387PA
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Customer:
Thomas from Ballwin, MO
Parts Used:
WE4X444
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Wrench (Adjustable)
No drying. No gas flame.
Unplugged the power cord, turned off the gas. Then I closed the gas valve feeding the gas igniter assembly. I disconnected the gas pipe from the gas igniter assmb. Then I removed the two screws holding the assmb. on to the front of dryer. From this point the assmb. can be lifted off a supporting bracket. Three cables must be removed in order to remove the assmb. from the dryer. The gas igniter measured very high resistance and actually fell apart. Reassemble in the opposite order as above. Parts diagrams on Partselect.com were invaluable.
4 of 7 people found this instruction helpful.
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Customer:
alan from reeders, PA
Parts Used:
WE4X444
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Wrench (Adjustable)
broken gas igniter
shut off gas supply, pulled elect plug on dryer, removed gas supply assembly ( 4 screws and 3 plugs ). found broken gas igniter cleaned with air compressor. replaced gas igniter.
3 of 4 people found this instruction helpful.
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Customer:
Rob from Valencia, CA
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Dryer shut down completely, wouldn't start
Removed 3 torx screws on the control panel. Removed two more regular screws from the dryer opening. This allows removal of the top. Removed some panels from the back to access where belt feeds through the motor. Found the belt snapped in two inside.

Now that I knew what the problem was I found partselect.com on Google. Ordered the part friday morning with ground. The belt arrived SATURDAY MORNING! I didn't even know fedex would deliver ground shipments on Saturday. Less than 24 hours later I had it. AWESOME.

Removed the front panel by removing two hex bolts to allow me to drape the belt over the drum. Not having seen how the belt was originally around the tensioner and the bad diagrams included with the dryer, it took some figuring to get it back on right. But we did it and we're back in business. I will absolutely buy from PartSelect.com again!
2 of 2 people found this instruction helpful.
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Customer:
John from Dushore, PA
Parts Used:
WE12X10014
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Belt broke, tumbler did not turn.
After identifying the issue, the biggest issue was trying to identify how to get the belt around the drum tumbler. After looking through the back hatch, I figured the best way was through the top. I removed the top just enough to work the belt in between the drum and the front sheet metal. Then I turned it on its side and worked the belt from the back hatch. I pulled the pulley back on the tensioner and slipped the belt under neath. Put it back together, been working great.
3 of 5 people found this instruction helpful.
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Customer:
Joe R from BUELLTON, CA
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench set
Bad Drive-Belt, Follower wheel and two front slider pads.
Unplug the AC cord. Open dryer door and unscrew 4 small Phillips screws that hold the top panel to the front panel. Tilt up the top panel.
To remove the front panel: Look on the inside of the front panel, disconnect all the wire connections that go to/from the front panel, such as the light and door switch. Remove 2 screws that attach the top of front panel to the side panels using a 8mm or 5/16" wrench. Undo or loosen 2 Phillips screws at the bottom of the front panel, one at each bottom corner. Remove the front panel. Go to the back of the dryer. Remove the 8 screws holding the lower access panel (8mm or 5/16"). Remove the access panel. Also, remove the 2"x4" access plate in the center of the back panel (2 8mm/5/16"). Reach inside the small panel opening with a needle nose pliers and remove a Cir-clip and washer that holds the rear drum bearing shaft in place. Now you can remove the drum straight forward. Clean, clean, clean the insides. Replace the worn drive belt, follower wheel and front slider pads as needed. Reverse the procedure to reassemble. Plug in and test. Drink beer.
2 of 2 people found this instruction helpful.
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Customer:
John from Perry, FL
Parts Used:
WE12X10014
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
broken belt
Took the top and front off. DO NOT TAKE DRUM OFF!! Lifted drum slightly and worked belt around drum. Replaced front and top. Took off rear panel at bottom near vent pipe. Put belt around motor and then tension pulley. Buttoned everything up and that was it!
2 of 3 people found this instruction helpful.
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Customer:
pauline from Upper Saddle River, NJ
Parts Used:
WE4X444
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
no heat
just changed out the gas igniter very simple to do thanks
3 of 6 people found this instruction helpful.
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Customer:
Matthew from Alma, WI
Parts Used:
WE12X10014
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Dryer Don't turn
I removed the 2 screws and lock assemblies from both sides on the back. Then i removed 4 screws (two from each side) on the control panel and lifted that up as i tipped the cover forward to disconnect the wires from the door switch. I found the wiring diagram inside the control panel cover, which included a belt routing diagram (very helpful, being the belt was laying in the bottom. I then removed 3 torx srews holding the drum to the bearing, and removed the drum. Let the fun begin! i proceded to put the belt onto the motor pulley and around the tensioner. i needed some help from my wife to set the drum back in as i held the belt up around it. once the drum was back in, i found the beld had fallen away from the tensioner. I lifted the front of the drum up just enough to get both arms below it and move the tensioner back to slip the belt over it correctly. With the new belt on i started to put the screws back in the drum. This got very frustrating, as you have to correctly line up all the holes again, while holding the drum in the correct angle to start the screws. this was the hardest part, not physically, but wears on a person's nerves quickly! Once all the screws were in and tight, i took a deep sigh of relief before i tipped the front cover up just enought to get the wires hooked back up for the door. I turned the unit on to verify the repair before re-assembly. Yep! works again, for well under $20.00! Thanks PartSelect!
2 of 3 people found this instruction helpful.
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Customer:
James from Marco Island, FL
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
Broken dryer belt on 30-year-old dryer
Found excellent instructions and diagrams online by searching under the model number. Best of all was the service from PartSelect. Belt arrived 24 hours after ordering. It was the right part, it was easy to install, and the dryer is running beautifully.
2 of 3 people found this instruction helpful.
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Customer:
Deanna from Red Wing, MN
Parts Used:
WE12X10014, WE12X81
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set
Dryer not working
First I took the lower bottom off the back of the dryer (bolts), pulled the old pulley off the idler and put new one on. Second, I took the screws out in front (under lip of top) and then removed bolts from bottom of the front. Then lifted lid up and swung front to the side. I was then able to take the drum out and clean it before putting it back in with the new belt. The put everything back together.
Dryer ran for ten mintues and then quite again. Seems to be in the motor and not the less expensive parts I found to be worn.
2 of 4 people found this instruction helpful.
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Customer:
Wayne from Williamston, MI
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench (Adjustable)
Belt Broken that turns the drum
First I shut off the gas and unhooked the gas line. Then opened the door and removed the screws that hold the top down in the front. I then tipped the top back so I could get to the top of the drum. I removed the screws ( 4 ) inside the door opening and slid the felt seal back. Next I put the belt in the drum and feed part out the crack between the drum and the dryer frame, being careful not to cut the belt. I woorked the belt around the crack and pulled it toward the drum. When I got the belt through it was all the way around the drum and I just put the belt over the motor pully and pulled the tensioner back and wrapped the belt over it. Put all the screws back in and the back on and fired it up. Works as good as it ever did.
1 person found this instruction helpful.
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Customer:
PRESTON from CINCINNATI, OH
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Drum Would Not Turn
Remove the bottom cover of dryer to look at the motor, see belt hanging remove broken belt. Remove screws from the top and front, slide belt over drum put small piece of tape to hole belt in place replace screws go back to the rear pull belt over the motor pulley close back panel
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Customer:
Ricardo from Hicksville, NY
Parts Used:
WE12X10014
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Dryer suddenly start making a rattling noise
I follow the easy instruction by a user in your web site to reach the problem area and discoverd the drive belt was broken.
As it turned out, the problem was compounded when I discovered also that the Heating element needed replacement.
At this point I decided it was time to let go and got a new dryer, choosing the same brand that lasted 25 years: GE
1 person found this instruction helpful.
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Customer:
David from Dublin, OH
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Drum was not turning
This is the third time for a belt on this 28 year old dryer. Not too much to it. Unplug the dryer. Open the door. Remove the screws holding on the front panel and loosen the screw at the bottom. Disconnect the wires to the door switch and lift off the front panel and start up the shop vac to clean out the lint - there is a lot to be found in various places. Slide the new belt over the front of the drum and make sure there are no twists. You can now reverse the order to mounte the front panel but don't close the top so you have light to see inside. Go around to the back panel and remove the machine bolts holding on the access panel at the back. This allows access to the motor and belt tensioner. Get the shop vac out here and get to some more lint. Google the model number to find a diagram on how to route the belt. Put the belt on the motor shaft and around the tensioner as depicted. Occaisionally the plastic idler pully is worn and this can be the cause of the brokent belt. If the idler wheel does not spin freely, squeads or is cracked it should be replaced or you will be right back replacing the belt again. If all is fine it is time for a test run. CAUTION - you can plug the dryer in but keep your hands out of the cabinet as there are live exposed 220 volt terminals exposed. This allows you to observe that all is working and not binding during a test run with NO heat. If all is fine, unplug the dryer and put the covers back on. Reconnect the exhaust hose (now is a good time to clean that and the vent to outdoors as well).
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Customer:
Charles from POINT HARBOR, NC
Parts Used:
WE12X10014
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Dryer motor was running, but the drum stopped turning. The drive belt was broken.
I followed the instructions in your detailed online video. Fortunately on my model there was a removable panel on the back of the dryer which provided easy access to install the drive belt on the motor pulley and the idler pulley. Great video and very easy repair.
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All Instructions for the DDC4387PA
16 - 30 of 65