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DDC4492AAL General Electric Dryer - Instructions

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All Instructions for the DDC4492AAL
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Customer:
Alan from Wheaton, IL
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
The drum stopped turning in the dryer
Based on the symptom (drum not turning), I figured that the belt was shot. I found a video on YouTube that described how to fix it. I also found directions here on this site on how to fix it! Here's what I did: step1: there were two screws holding the top on. took them off and the top swung up, exposing the drum and broken belt. step2: took off the two screws holding the front on. tipped the front forward so I could get the new belt around the drum. step 3: took the back plate off (10 screws). had to remove the exhaust tube first. cleaned out all the lint with the shop vac. there was plenty of lint everywhere. step 4: put the belt onto the motor pulley wrapping around the tension pulley. step5: put everything back together and plugged it in. everything worked fine. it took longer to vacuum all the lint out than it did for the actual repair.
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Customer:
Chad from New Bern, NC
Parts Used:
WE17X10010, WE12X41
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Loud Noise coming from dryer (like motor was going out)
I had to take the top panel off of the dryer which is 2 screws inside the dryer door jam. Then the front panel had to come off which was 2 screws inside the dryer above the tumbler. One on each side. Then it lifts off of two hooks at the bottom. Then the left panel (left if you are looking at the front of the dryer) had to come off which was a few screws on the back, a few on the front, and one on the bottom. Once I had the panels off, I unscrewed the blower wheel which is one screw. I took the blower wheel cabinet loose but didn't remove it. There is a metal collar that holds the motor to the bracket. Pull it off from the top. Unplug all the wires attached to the motor. I took a picture of the wire connections with my phone for reference with the new motor. Remove the belt. The motor should pull out towards you. The new motor comes with a pulley. Put the pulley on the motor and tighten locking screw. Put new motor in dryer and replace the metal collar. Connect all wire connections. Reconnect the blower wheel and tighten all screws to the blower wheel housing. Now, I plugged the dryer back in and tested it without reattaching the belt. Know that if you do it this way, the dryer will not stay on because there is a relay switch that is engaged only when the belt is on the pulley and there is tension on the belt tensioner. When the dryer motor worked properly, I replaced the belt and put all the panels back on. Plugged it up and it worked beautifully.
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Customer:
jesse from Denison, TX
Parts Used:
WE3X75
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set, Wrench set
The drum bearing worn and dryer squeaking.
The info from your web site was helpful. I had never taken a dryer apart and the instructions made the job easy. Used socket set to remove the back panel and top control panel. Then used a phillip's screwdriver to remove the two screws that hold the top of the dryer; these screws are accessed by opening the door to the dryer. To remove the front of the dryer remove to the two screws that are located at the top upper corners where front panel meet the side panel. Once these two screws are removed, remove the belt from around the drum and lift the drum out. The drum bearing is located on the back of the drum; remove the remnants of the old bearing and replace it with the new one. Retrace your steps to put the dryer back together. To get the belt back on track you will have to remove the lower back panel to access the belt drive and tension pulley. It is not difficult. God bless you.
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Customer:
Frances from Cicero, NY
Parts Used:
WE4X444
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Dryer wouldn't heat
I watched Youtube videos on how to troubleshoot the dryer but I did not go through all the testing of the fuses and the heat sensor. I did not want to take the dryer apart if I didn't have to. I turned on the dryer and looked into the bottom grate and saw no glow from the igniter (it should be very bright) so I started there. (The Youtube videos test the igniter last). Unplug the dryer. Turn off the gas. Pry off the grate. Unplug the igniter connector and set the multimeter to tone on continuity. There was no tone so it was bad. I used a flashlight that I put inside next to the gas valve to see. Remove the top flat cover on the burner assembly, 2 screws. (Had to do all this laying on my belly in front of the dryer. Very uncomfortable.) Remove the old igniter from the clamp. It fell apart as I took it out. Now the tricky part: The clamp is very tight and the igniter is delicate. I tried to slide it in from the top holding it between my index and middle finger and lining up the slots for the igniter 'wings'. I struggled with that until many-swear-words-later, I decided to slide the igniter in sideways. Put the 'wing' into the clamp's left side opening and then gently but firmly squeezed the 'barrel' into the clamp. It worked. Plug in igniter plug, put burner cover back on carefully without banging igniter, turn on gas, plug in dryer. Turn on dryer. Igniter should be very bright when it lights. It takes a little while to heat up the heat sensor that will open the gas valve and the burner should light.
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Customer:
Robert from Wyandotte, MI
Parts Used:
WE16M15, WE1X688
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Noise, poor drying
I noticed the original blower wheel was worn, the hole for the motor shaft was reamed out and the blower was not spinning with the motor. Air was not being circulated so the clothes were not drying well. Replacing the wheel was relatively easy. I did see other people commenting on the difficulty of getting the drive belt re installed properly. I noticed a small "lip" bent into the motor frame, and found the arm for the belt tensioner would fit into this lip and it held it out of the way while I reinstalled the drum and reouted the belt onto the motor pulley. Once the belt was in place, I gently let the tensioner out of its holding position and everything went back into place nicely.
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Customer:
jeffrey from shirley, NY
Parts Used:
WE25X217
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
dryer never converted from natural to propane gas
followed instructions that came with kit. The problem was the instructions were not very clear with regard to the "type" of burner. the "A" type with the slot is explained but the "B" without the slot wasen't clearly explained. Even that wasen't too bad (I had to re-do that part), But you need to be 20 years old to see the damned print. I had to use my reading glasses AND a magnifying glass to read them. Also with the "B" type burner, which I have, you simply install the limiter part and you don't need (can't) adjust it.
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Customer:
Frank from Norwalk, CT
Parts Used:
WE12X10014
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Broken Belt
I was unsure of how to disassemble the machine to reach the belt, but a YouTube video gave me confidence. Thanks to Partselect.com, the great customer service, and fast delivery. I had my dryer up and running really fast! The process was really not difficult at all and it gave me a chance to vacuum out years of trapped lint. I am so happy to have saved hundreds of dollars, not having to buy a new dryer.I would urge other folks to tackle these relatively simple repairs, the right parts are a phone call away. Frank
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Customer:
Donald from Alden, NY
Parts Used:
WE12X10014, WE25M40
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Wrench set
Defective rear drum bearing
Removed drum, replaced bearing. Installed new belt. Reinstalled drum. No problem
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Customer:
Elbert from LAWTEY, FL
Parts Used:
WE25M40
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Dryer Squeeky
Watched the video on YouTube and everything went great!
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Customer:
dennis from napa, CA
Parts Used:
WE4X444
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Gas clothes dryer would not ignite burner.
Unplug dryer and turn off gas to appliance. Remove small vent door front of dryer for access to burner assembly. Reach inside and remove all three wires attached to the valve. Using a backup wrench remove the union that attaches the 3/8" gas line to the burner assembly. Remove the two bracket screws holding the assembly. The entire burner assembly can now be pulled out. Replace the faulty igniter by spreading the retainer clip and inserting the new part. Use extreme care not to touch the new igniter with bare skin...best to use a helper to assist holding the assembly while you insert the igniter. Then replace everything as you found it . Soap all gas fittings, plug it in and enjoy your dryer.
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Customer:
Michael from Hopatcong, NJ
Parts Used:
WE25M40
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Loud screeching noise
I watched video supplied from parts select, only took about 30 minutes, hardest part was putting belt back on, couldn't fit hands in easily, but once I did it, dryer is like new, can't hear a thing.
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Customer:
Kristin from Bellevue, WA
Parts Used:
WE17X10010
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set
The main symptom was a burning smell that got on the clothes and the dryer was somewhat louder than it had been.
Researching on the web I thought the trouble might be lint buildup or trouble w/ one of the parts involved in spinning the drum. However I cleaned out all the lint and replaced the belt and idler pulley and this didn't improve the smell (drum bearing was fine). I then concluded the trouble was the motor. Running the motor w/o the drum in place confirmed this was where the noise/smell was coming from. Replacing the motor was fiddly--I had to remove the clip holding the motor (pried the top w/ a screwdriver), wires (made a diagram so as to put back in same order, they were hard to get off--a pliers did the job), clamps holding the motor on the duct, the motor mount, the duct, the fan. Putting all this back together took a while (not hard just fiddly). Tested the motor w/out the drum in place and it sounded fine. Put the drum and back/front/top panels back and the dryer runs fine now. All parts came quickly and exactly matched the parts in my 1993 Hotpoint dryer. As others have said the pulley kit is not needed--these are included w/ the motor. BTW I am a 53-year-old lady. Thanks to all who took the time to write up their experiences--big help!!
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Customer:
james from chicago, IL
Parts Used:
WE12X10014
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Wrench set
original equipment belt-drive broke
disassembled chassis of dryer, unbolted top, lifted top to expose drum. bolted top back on. resumed repair next morning. unbolted top. lifted drum (it moved up and down about 1 inch) and got new belt around it. rebolted top down. tipped dryer to its back. unbolted and removed panel at bottom, exposing drive motor and tensioner spring. positioned belt around drive motor spindle and tensioner spring. replaced panel. reconnected dryer to electricity. reconnected gas using new flexible connector.
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Customer:
Randy from FREMONT, CA
Parts Used:
WE4X344
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
Dryer would not start and the smell of an electrical part burning.
What to do if you have a load of wet laundry at 23:00, the dryer won’t start, and you have no spare start switch.
Removed rear access panel and discovered the wire from terminal #2 (goes to heater coils) on the start switch had melted and disconnected. The start switch showed signs of overheating but not melted. Removed the switch and found the switch’s actuator button was jammed in the ‘in’ position (dryer won't start). The switch was a friendly one in that it was possible to disassemble it. Most switches today are molded/glued together, but this one could be pried apart. The contacts inside were still in fair condition and, after dressing them, the switch was reassembled. The actuator button had a burr that was filed off and the switch action worked fine. All of the 1/4" male QC contacts on the switch were cleaned with a wire brush. The burned wire was cut back about 6” and a new piece of 14ga wire was spliced in with a wire nut. A new 1/4” QC terminal was crimped to the wire and all wires were re-attached to the switch.
This fix would probably last for a long time to come, but I bought a new switch and installed it and will keep the old switch as a backup.
p.s. The load of laundry was dry by 02:00.
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Customer:
Dennis G from Naples, FL
Parts Used:
WE25M40
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Holes were not threaded on rear bearing kit
Had to tap three holes in the rear bearing to match the three attachment screws. Screw up with the part.
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All Instructions for the DDC4492AAL
121 - 135 of 168