KDTM804ESS2 Whirlpool Dishwasher - Instructions

Pulled the dishwasher out and took the two door balance links off and put the new ones on and attached to the spring. It was very quick and easy

Pushed to be into place

Removing and installing the new part was fairly simple. We removed the water hose first since it is the easiest to see. We then removed the screw holding the part to the metal frame. We slid out the part out of the holder to remove the black hose and electric plug (it is like the old phone jacks). After it was completely off we plugged in the electric to the new part which was very easy since it can only go in one way. We slid the new part in place and attached the black hose. We attached the piece to the frame with the one screw and last we attached the gold (garden hose) connection. We turned on the water to look for any leaks then turned the power on and ran it through a partial rinse to be sure there were no leaks.

Easy. Part just snapped in and took all of about a minute. Now the top rack doe snot slide back and forth.

I pulled the dishwasher out just over half way to access the spring area. Unscrewed the old assembly and screwed the new one in it's place. Attached the string line to the spring, wrapped it around the assembly and attached it to the door hook. Repeated procedure on other side. Problem solved.

First we removed the two screws up under the countertop that secured the dishwasher in place. Next we pulled the d/w out from under the counter, having to unplug the power cord and feeding the drain hose into the d/w cavity from under the kitchen sink to allow this. On each side, attached to a metal spring was a nylon cord with plastic attachments that ran through two plastic pullies/wheels. The plastic piece on one of the nylon cords had broken...only on one side, so we were able to just look at the 'good' side to see how to attach and string the repair part through again. We pushed the d/w back in, made sure the drain hose under the kitchen sink wasn't kinked by pulling it back under the sink from the d/w cavity, plugged it in, replaced the two securing screws and were done. The old cord running through the pullies had always creaked when the door was opened, so while the d/w was out, we coated it w/ WD40. Piece-of-cake!

Thank you for letting me share my repair experience with you.
I removed the two screws that hold the diswasher to the wooden cabinet. Lowered the leveling adjustment screws on bottom of unit, then slid out the diswasher from inside the cabinet.
Then ordered the new lanyard. Waited one week day and the order arrived via mail. It has two lanyars and new rotating pulley assemblies for both sides of the door. I loosened the bottom screw on the old pully assembly and refitted the new pulleys in same location. (very easy). I then refitted spring to back of unit (with blue line toward front), then fitted the lanyard to the spring. Pulled lanyard thru the pulley. Had to have nice wife connect the other side of the lanyard to the post as I extended the spring on the side of the unit. We completed same steps on other side of the unit. After completing the door lanyard repair, I slid the dishwasher in the cabinet, re-leveled the unit with the front adjustment screw, then incerted the cabinet screws into the wooden cabinet. I feel this was quite a savings to us. Thanks to nice individuals on the internet and partselect.com, who provided excellent service to me....and my family. I also can see the end result of my effort, which is a nice feeling.
Thank you.

Replaced the parts. Snapped out the old, snapped in the new.

After pulling the dishwasher out of the cabinet (2 screws held brackets to the underside of the counter - accessible when the door is open), I removed the broken link pieces, re-attached the springs and routed the link line around the pulleys. No need to re-set the spring tension as it was adjusted properly.

Was able to download a PDF manual from Sears for the dishwasher, so had the necessary information in the event adjustments were necessary.

I bought spare links as the dishwasher was less than 3 years old, and I expect them to fail again.

Removed 2 screws that held unit under counter. Slid diswasher out about half way; reattached metal spring in back and removed broken string. Attached replacement string to spring and threaded through wheels (copying other side), then attached string to door. Tada! Done. Will never pay a call-out fee again (for this problem anyway...)

Followed the parts list diagram and confirmed with the link on the other side of door. Hooked the plastic attachment to the door, threaded the string around the plastic pulleys, attached the spring and mount it to the back of the dishwasher. that was it! Very easy to do. Hardest part was sliding the dishwasher out and in.

Turned off power to dishwasher.
Removed screws from dishwasher retaining clips.
Pulled out dishwasher.
Removed broken rope.
Installed replacement and put everything back together.
Very easy repair. The spring is very strong and extra hand can be helpful, but not required.

I just looked at the matching piece on the other side of the rack and used it as a guide to install the new part.

followed your very well done video clip exactly.

Unscrewed mounting screw at top and bottom of duahwasher, pulled out dishwasher could see the pully on one side had broken. installed new part put dishwasher back in place and rescrewed mounting screws.