JDB9800CWS3 Whirlpool Dishwasher - Instructions

First, I bought the door balance link to replace the broken links that connect to the springs.

Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.

The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.

Gently pull the old door seal out of it's track observing the orientation of the seal and the amount of extra seal at the ends of the seal grove/track..
Start installing the seal on one side leaving about the same amount of extra seal as original seal before removal.
Be sure the seals orientation is the same as the seal that was removed.
Carefully pressing the seal into the grove/track designed to hold the seal. Be careful to fully seat the seal into the grove/track.
The corners will be a little tricky, but carefully press and seat the new door seal all the way around. There should be a little extra seal after you get to the end of the grove/track.
Good luck, the new door seal solved my water leak.

Disconnected the damaged hose extension from the dishwasher outlet drain hose and the connection to the sink drain. Removed two clamps. One a spring clamp and the other a screw clamps. Connected the new extension hose with a spring clamp to the dishwasher outlet drain hose. Connected the other end to the sink drain with a screw clamp. Checked for leaks. Good to go!

Pull the old seal out and push the new seal in. Done. Easy. The only issue is the door is still leaking and I have to replace the seal and the plate that goes across the bottom of the door.

Order both this seal and the seal for the bottom of the door at the same time.

I did a Youtube search and discovered there were a couple that showed the replacement in detail. I watch the entire process once and then had my laptop beside the upper rack and paused the video after each step. That worked well

Removed old housing parts and replaced them with the new parts I ordered. Very easy

My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...

In looking at the parts catalog the part I needed didn’t state left or right side piece. I understood that the same part was used on both sides. Knowing the other side may fail also I ordered (2) pieces. Once they arrived I took apart the surrounding element using a screw driver to pop the enclosure apart carefully. I noted where each clip went and re-assembled the enclosure.

pushed the new retainers in the holes and we are set to go

Replaced the strainer. This keeps the two sprayers clean/clear so they do not clog up. Dishes are cleaner now. Note : if your sprayers are clogged it is a long process to clear out the sprayers. Dishes will not be clean until your sprayers are all cleared.

pulled the dishwasher out (took the most time-1 hour) and 30 min. to install new door balance kit and springs. Replace both sides while the unit was out.

Laid on my side amd reach under unit

Initial inspection of the issue and research suggested the door latch was malfunctioning / broken. I bought the part and expressed it home. The installation involved removing the door screws on the inside of the door, separating the front and back panels, unplugging the door latch, removing it from its niche and popping in the new one. Reverse the take apart and it was done. Very simple swap. Hardest part was juggling the two halves of the door and preventing the door for trying to close in the process as the bulk of the weight is in the outside half of the door.

The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.

unplug, disconnect water, remove all screws holding the machine in the cabinet. slide out the machine to access the 4 bolts hold the rail. Have a prop to hold basket in place as you remove old rail> Plastic clips front and back, hold the basket to the rail. Be careful not to break, not include with the replacement rail. If you are not handy with tools and no insight...hire it done

Unplug dishwasher. Remove lower front accessible panel. Disconnect wires to the drain pump. Rotate pump to unlock and remove. Apply plumbers grease to rubber seal and install new pump. Connect wires. Plug in dishwasher and run rinse cycle to check for no water leak. If all okay replace access panel. Done.