DU4000XY1 Whirlpool Dishwasher - Instructions

Both springs (8066018 and 3368999) were replaced as recommended in your troubleshooting guide, but did not resolve the problem. Finally the Dual Motor, 3374501, was replaced. During the above, the plastic face of the door fell off, which created a nuisance task before proceeding to fix the original problem. However, while replacing the motor, I realized the purpose of the two, T-shaped studs sticking out of the motor. It is absolutely necessary that these sit inside the slots which engages the sliding plastic cover, which is spring loaded, in order to engage the release of the soap dispenser door. It was truly a learning experience, but I got it done.

I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.

Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.

New gasket did not fix problem. Cleaned air vent cover for steam to exit. Gasket not the problem but new one looks good. thank you

follow the video, no problem, however, its still not draining after the cycle is finish now I don't know what to do.

Ordered part, recieved part package, opened package, inserted screw cap rinse aid tank cover, twisted to close. Job completed. Time required about 15 seconds from opening package. Service was excellent and accurate. Thank you.

As described with instructions, removed original "bearing," installed replacement, removed original spring, installed replacement springs. Not difficult.

Reassembled lower access covers using the new screws purchased from parts direct, perfect fit replacement. Hardest part remembering how they fit Dishwasher.

door gasket old the vent was pluged up full of black slime cleaned out and door stopped leaking

Swapped out the old upper dish rack with a new one. A video made the change simple.

I grabbed the lower right end of the gasket with my Leatherman Tool pliers and pulled out the old gasket.
I installed the new gasket. No cleaning was necessary.
It took less than five minutes. It now works like new.
I ordered the part with standard delivery and it was here in just a couple of days. Very easy fix.

Removed and replaced leaking water inlet valve, 10 minutes and saved me a hundred in plumber fees.

The whole job took less than 5 minutes...no tools were needed The diagnosis was right on the money

The door seal was easy. In less than 15 minutes I peeled the old one off and installed the new one. Also the new seal arrived in 2 days. In replacing the seal I noticed a screw laying in the bottom of the dishwasher. As I removed the lower washing arm which was real easy I noticed that the plastic bearing for the lower arm was no good. Late Thursday evening I went on line and ordered the bearing, and to my surprise it was delivered to my house on Saturday. In 15 minutes I had the bearing installed and we were back in business. I'm just amazed at how easy your web site is to use, and the promptness of the parts delivery. You guys are great.

the plastic pin that retains the spring has a head on one end that hits a plastic stop on the door to keep it from coming out. I used a small grinder and made a flat spot on the head diameter to make it easy to slide out. This is easier than trying to pry the door off the pin at the two retaing snaps. I was conderned these pin retainer clips were brittle and would break off.
Once the pin is slid out, it is a matter to hold the new spring holes in line with the pin. rotate pin so flat side you ground is turned up, so pin will not move out that way. Tiij about an hour

Pulled out the old with needle nose pliers. Pushed in new door seal with fingers.