GLB14BBANA0 Whirlpool Dishwasher - Instructions

Initial inspection of the issue and research suggested the door latch was malfunctioning / broken. I bought the part and expressed it home. The installation involved removing the door screws on the inside of the door, separating the front and back panels, unplugging the door latch, removing it from its niche and popping in the new one. Reverse the take apart and it was done. Very simple swap. Hardest part was juggling the two halves of the door and preventing the door for trying to close in the process as the bulk of the weight is in the outside half of the door.

The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.

First remove the front kick panel by removing 2 philips screws. Turn off the water supply, and then disconnect the supply line if not of the flexible kind. Mine was copper. Remove 2 screws holding dishwasher to counter top and pull machine out. Open door and attach replacement link by hooking the plastic end to the hinge hook on the door side and then place the string portion round the plastic pulleys and then attach the other end of the link to the end of the spring attached to the rear of the machine along the bottom side. Push dishwasher back into position, reattach supply line and re-install both screws attaching the machine to the counter top. Turn on the water supply and check for leaks. Place the kick plate into postion and secure using the 2 philips screws that were removed.

Upper tray removed and each rack adjuster removed and replaced one after the other. Only tool was screwdriver. Only knowledge was from the online videos. Only took 30 minutes or so. The repair could have been done more quickly if I wasn't fearful that the smaller plastic parts would break when pulled or pried away from the rack adjuster. The only mistake was not making sure the adjuster tabs were fully engaged in back and clicked in the front attachment.

Turned off water supply to the unit. Removed plastic cover at bottom front. I only had to disconnect the copper water line to slide the unit about 1/3 of the way out. I then was able to reach the wires, disconnect them and use a stubby box/open end wrench (5/8? don't remember for sure) to remove the plastic nuts. I then opened the door, removed the bottom basket and slipped the element right out. Installation of new part was reverse.

Had to remove 2 screws fastening dishwasher to counter. Also removed bottom faceplate to expose the legs and to be able to lower them. Other sites recommended disconnecting the drain and water line but I did not have to do that, I had enough slack in the lines. I got the dishwasher about halfway out of the cabinet and then was able to remove the 4 screws holding the right track. Put the new track in and was good to go. Problem was that the left track broke and fell off a few days later. Still was an easy fix and thanks to PartSelect it was not very expensive.

I could not effect a repair because the parts did not arrive on the promised date and after several calls I still do not know when they will arrive or even if they have been shipped.

Removed the upper rack and replaced both side with new upper rack adjusters that are now metal and not plastic!

Take out the upper dishwasher rack. Place the adjuster towards the back of the upper each place attachment clips to secure adjuster and the adjuster clips to the back of the housing. Check to back sure adjuster move up and down and click back into place. Your installation is complete. Good luck!

Our new drain pump arrived with 2 clips broken. So we switched the housing with the old pump and installed
Used youTube video for step by step instructions

Turned the dishwasher in its side. Used the video step by step. This is why we purchased from this site

After replacing garbage disposal. I referred to you video you sent me when i received the new replacement hose. That made it look very easy to install. Thank you for all your help and support.

Disconnected the water hose entering and one electrical plug alone with one screw that holds the valve to the machine. Replaced the old with the new and it worked.

Pulled dishwasher out of compartment, removed all parts underneath. removed inner parts, removed pump assembly. Installed new pump assembly and grommet. Reassembled in reverse order, test ran and unit was operating normal and no leaks.

Per suggestions from other reviews, I looked for You Tube videos for replacing this part. The video I used was completely necessary, but moved way too fast, so required lots of stopping, rewinding and starting again. But I managed to get the old rack adjuster removed and the new one installed without too much trouble.
Then I tried installing it in the pull-out rail. The front connector on the new adjuster would not fit into the appropriate slot. Initially I thought maybe the part was defective, but determined that the dimensions were as accurate as my eye and tape measure could evaluate. Finally, I settled on the expedient of filing away at least 1/16" from one edge of the slot so that the connector would drop into place.
Not sure why this discrepancy existed but the problem appears to be resolved.

PartSelect intentionally shipped obsolete part that could not possibly fit a dishwasher. The part looked to be a rectangle door seal for a freezer/ref. You make it impossible to return the part. I find it interesting that you sent the correct install video and wrong part.
Suggestion: After you print a shipping label take a picture of the part and shipping label before it is boxed. The customer should not have to send you a picture of the wrong part and the serial number of the appliance for a refund. You did not need the serial number to ship it.

I will never use your company again William Dewberry