DU925SCGQ3 Whirlpool Dishwasher - Instructions

No Water supply to Dishwasher. Turned off main Supply valve under sink.First took off old Diswasher supply valve and repaired it by cleaning it and it worked for two weeks. I ordered the part, but then cancelled it and Partselect service was great and cancelled it immediately. After it went down after 2 weeks I re-ordered it and it came in 4 days.
To Take this part off I removed mounting scews with nut driver, disconeected electronic plug connector, removed the compression fitting from the water supply and removed the outlet hose..reversed all of the above to install.

The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.

Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.

Hint - Order at least 2 springs! They are not expensive.

I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.

I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.

So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.

Take care

The repair went well with the major problem being I replaced the drain hose without removing the dishwasher from it's position. Due to this I removed the drain end with out being able to see the hose and put it back on by feel. Over all I was back up and running with in 30 minutes and everything has worked very well so far.

repair was very easy did need to go to the hardware store for and adapter for the hose to water inlet valve as mine had a smaller diameter connector. Otherwise followed both videos. Needed a shopvac to remove water in the bottom of the dishwasher

I ORDERED THE PART THAT WAS EASY BUT WHILE THE MACHINE WAS USED FOR HOW LONG I DON'T KNOW WITH OUT THE CAP IT GOT FILLED WITH FOOD AND JUNK. FIRST THING I HAD TO DO WAS EXAMIN THE DOOR AS TO HOW I COULD CLEAN THIS THING OUT. I REMOVED 6 SCREWS THAT HELD THE DOOR TOGETHER AND PULLED EASY CAUSE I DIDN'T KNOW WHAT I WAS GETTING INTO. NO PROBLEM THERE WAS NO ELECTRIC PLUGS HOOKED TO THE DOOR. I TOOK IT OUT SIDE AND STARTED USING VINIGAR AND POURING IT INTO THE HOLE AND SHAKING THEN TRYING TO GET IT BACK OUT. WELL THERE IS ONLY ONE POSITION THAT WILL LET THE VINEGAR BACK OUT. I HAD TO HOLD IT SIDEWAYS THEN TILT FORWARD AND IT WOULD RUN OUT AND BRING SOME JUNK WITH IT. THIS WAS A TIME CONSUMING PROCESS BEING YOU COULD NOT SEE INSIDE TO KNOW HOW MUCH JUNK WAS IN THERE. JUST POUR AND DUMP. AND DON'T FOR GET TO SHAKE TO LOOSEN ANY THING LEFT INSIDE.LOL I WAS VERY PROUD OF MYSELF NOT KNOWING FOR SURE IF I FIXED IT OR NOT BUT I TOOK A SHOT I HAD. I DID SOME SCRUBBING AND DEGREASING ON THE UNDERSIDE OF THE BOTTOM OF THE DOOR BEFORE I REASSEMBLED IT. THAT WAS EASY AND I CROSSED MY FINGERS ANY WAY. I GOT OUT MY NEW PART AND THE JET DRY I BOUGHT AND STATED TO FILL THE DISPENSER AND IT TOOK HALF THE BOTTLE.YEA !!! I PUT THE CAP ON AND COULDN'T WAIT TO DO A LOAD OF DISHES. EVERY THING IS LOOKING GOOD NOW. THANK YOU PART SELECT FOR MAKING GETTING THE PARTS I NEEDED SO EASY AND SHOWING DIAGRAMS SO I HAD THE RIGHT PART. I COULDN'T HAVE DONE IT WITH OUT YOU.

Removed the washer from the cabinet, although the repair kit could have been replaced without this step. However, it still made it easier. Removed the spray arm assembly and the top cover to the motor. I had to block the motor to keep it from turning while I unscrewed part number 11. The rest was very self explanatory. The "impeller" was seized onto the motor shaft (20 years old) so I had to use a chisel to break what remained off, then clean some corrosion from the shaft. The repair kit worked and the pictorial parts diagram that came with the kit was very clear. Bottom line: "Easy peasy, lemon squeezy!" Great web site for diagnosis and parts diagrams!

I bought the kit because it had other parts that I thought I needed.

WATCHED THE VIDEO FOR 2 MINUTES. REPLACED THE 3 PARTS IN LESS THAN A MINUTE. THANKS FOR THE VIDEOS.

Removed the plugs in the slides, removed the rack, slid the new rack in and replaced the plugs.

Pulled the old gasket out with needle nose pliers, cleaned the slot for the gasket, installed the new gasket, needed no tools. This repair took 5 min.

I ordered a dishwasher soap dispenser "lid assembly". When it arrived, it was not an assembly at all but only a lid. I had to reorder a pin and spring, When i finally had every thing, it was an easy repair.

I went back to the web site to make sure I'd ordered the right part.?? looked at the diagram and then watched your little video.?? He had the part hooked opposite of what was shown. (The arm wouldn't rotate) So I turned it arround. While he was still??. It took me less that 5 min and the dishwasher is working Great.????

Was very easy to replace broken spring which required each end of spring to be reconnected to bracket located on the door and frame of the dishwasher. Was able to complete without moving the entire dishwasher frame.

Note I did not have a model number just the manufacturer and name on unit. The website was still able to find the part. Impressive!
Easy installation. I recommend you also get the sprayarm seal. Be careful to insure the nut is seated securely before screwing in the nut. Highly recommend the video. Good company.

Luckily the local repair company gave me your email address after they said the silverware basket was no longer available.

I checked your website and luckily you had the wonderful picture as well as the grid which showed the size of the basket as well as the distance between the holes used to attach the basket on the door. I only had to measure my basket's width and height and more importantly the space between the holes. The one you showed was identical in size and style to my current one.

The only time it took was to take the measurement, place the order on your site, open the package when it came and slide it in to place!
How great! I sure didn't want to get a new dishwasher when this one works just fine. Great price and great service. Many thanks,
Marlene Cummins
Williamsburg, VA