DP940PWPQ0 Whirlpool Dishwasher - Instructions
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- Customer:
- Janice from Tinley Park, IL
- Parts Used:
- WP3379369
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Upper Wash Assembly Broke Apart
First I read the other repair stories and knew it was a relatively easy repair. I removed the end caps on the front of the top dish rack and removed it for ease of access to the part. I then removed the two screws holding in the old part observing how it was positioned to make sure the new part was replaced in the same manner. I put the new part in place and screwed in place and replaced the dish rack. Everything is working just fine.
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- Customer:
- Lee from Thomaston, GA
- Parts Used:
- WP3368999
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
detergent dispenser would not operate
remove star screws holding inside door panel. remove plastic cover that protects latch assembly. hook one end of spring on stationary pin on inside of slider bar. Hook other end of spring on pin on slider bar. replace cover and door panel.
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- Customer:
- George from Charleston, SC
- Parts Used:
- WPW10204141
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- Less than 15 mins
The plastic rollers broke off the top rack
The parts you sent fit perfectly and went in effortlessly. You would not believe the time effort and supper glue I used trying to repair the unit without getting new parts.
THIS WAS A GREAT SUCESS.
THIS WAS A GREAT SUCESS.
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- Customer:
- Frank from AMES, IA
- Parts Used:
- WP3378138
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Soap Dispenser Lid Gasket Deteriorated & Leaking
I used the screwdriver to pry the old lid off of the horizontal pin upon which it rotates. One must be careful before removing the old lid to note how the return spring is deployed. The short legs on the spring must be in the lip of the lid before you snap the new lid onto the horizontal pin. It was helpful to lubricate the two catches on the lid that snap on the pin with some liquid soap before attempting to snap them on the pin. After the lid is snapped into place and the short legs of the coil spring are in the lip of the lid, use needle nose pliers to attach the other end of the coil spring to the pillar where it was before you removed the old lid. There are videos showing how to do this on Youtube. The spring part is a little tricky. The video makes it look a bit easier than it is..
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- Customer:
- Luann from Springfield, MO
- Parts Used:
- WP3369769
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Front panel of dishwasher was dented
Pulled off the bottom trim, slid the old panel off and put the new panel on. Then popped back on the bottom trim.
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- Customer:
- jose f from joliet, IL
- Parts Used:
- WP8268873
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
plastic wing bolt that holds water spayer down broken
1st i removed the broken threds with a wood chisel (just got a chisel that fit snug in the hole , tilted it a little and turned out the threds)
after looking at the print that was on the web sight i put the parts back on the same way. note::: i was instucted by my wife not to help with the dishes ever again . i had put two spoons ,a fork and a knife in the wrong rack ...silverware will tear up the dishwasher.....
after looking at the print that was on the web sight i put the parts back on the same way. note::: i was instucted by my wife not to help with the dishes ever again . i had put two spoons ,a fork and a knife in the wrong rack ...silverware will tear up the dishwasher.....
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- Customer:
- Lloyd from Clifton, VA
- Parts Used:
- 675806
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Dishwasher not draining
Actually I ordered the drain and wash impeller kit because it was listed as the #1 cause of failure to drain. I then hired a plumber to install it. He did so and that didn't solve the problem. So I was about to buy a new dishwasher. I then noticed that the second most frequent cause was a problem with the "dishwasher drain check valve." I watched the "partselect" video on how to change that. I didn't have a new one but I thought I would take out the part and see what I could learn. As it turned out it was blocked by a little piece of what appeared to be a walnut chip. I cleaned it out reinstalled the drain check valve and the problem was solved.
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- Customer:
- paul from CHARLOTTESVLE, VA
- Parts Used:
- 675238
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
standing water in tub , not draining
removed old check valve from bottom of dishwasher and replaced with new one. I used channel locks to do this, disconnect hoses and screw out check valve, and put back in opposite order, make sure the dishwasher is empty of water or have a plastic bowl or such to catch water. Take off two front covers on bottom of dishwasher to access check valve ,white with hose attached.
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- Customer:
- george from ten mile, TN
- Parts Used:
- WP3378138
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
soap door on dishwasher broken
Got the new door and tried to put it on. The door went on very easily. However, there's a spring that opens the door when the main wash cycle comes around. I never did get that spring right. None of the drawings showed the correct position and after an hour of trying to get it to work right, I gave up. The door comes open slightly (but not because of the spring) when it's time, and the liquid soap runs out due to gravity. But I wouldn't try to use soap powder because the door doesn't come open far enough.
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- Customer:
- Steven from Sterrett, AL
- Parts Used:
- 9743958
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Old Tube Dry Rotted
1 Screw 5 minutes thanks for the quick service will definitely use ya'll next time
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- Customer:
- DANIEL from FOND DU LAC, WI
- Parts Used:
- WPW10254672
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Leak where hose hooks to adapter
Took old one off , installed new one!!
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- Customer:
- Daniel from FINCHVILLE, KY
- Parts Used:
- 676413
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Soap Cup latch missing
I watched the video link sent in an email and followed exactly what they did in the video. I removed the star head screws holding the door liner in place. Then removed the protective cover on the inside. I disengaged the component holding the latch in place. I replace the component that holds the latch in place and then snapped the new latch in place. I turned the dishwasher dial until the prongs were fully retracted. I replace the protective cover and then put the door cover back in place. I initially only placed the left bottom star head screw until I was sure that the latch was going to release. I tested that it was working properly by slowly turning the dial on the dishwasher control. Once I knew it was working I replaced the rest of the screws.
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- Customer:
- John from WESTERVILLE, OH
- Parts Used:
- WP8066018
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
The spring on the detergenet dispenser box door failed and needed replaced
The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.
Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.
Hint - Order at least 2 springs! They are not expensive.
I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.
I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.
So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.
Take care
Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.
Hint - Order at least 2 springs! They are not expensive.
I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.
I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.
So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.
Take care
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- Customer:
- carol from BATESVILLE, IN
- Parts Used:
- WP3378134
- Difficulty Level:
- Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
MY RINSE AID CAP WAS MISSING
I ORDERED THE PART THAT WAS EASY BUT WHILE THE MACHINE WAS USED FOR HOW LONG I DON'T KNOW WITH OUT THE CAP IT GOT FILLED WITH FOOD AND JUNK. FIRST THING I HAD TO DO WAS EXAMIN THE DOOR AS TO HOW I COULD CLEAN THIS THING OUT. I REMOVED 6 SCREWS THAT HELD THE DOOR TOGETHER AND PULLED EASY CAUSE I DIDN'T KNOW WHAT I WAS GETTING INTO. NO PROBLEM THERE WAS NO ELECTRIC PLUGS HOOKED TO THE DOOR. I TOOK IT OUT SIDE AND STARTED USING VINIGAR AND POURING IT INTO THE HOLE AND SHAKING THEN TRYING TO GET IT BACK OUT. WELL THERE IS ONLY ONE POSITION THAT WILL LET THE VINEGAR BACK OUT. I HAD TO HOLD IT SIDEWAYS THEN TILT FORWARD AND IT WOULD RUN OUT AND BRING SOME JUNK WITH IT. THIS WAS A TIME CONSUMING PROCESS BEING YOU COULD NOT SEE INSIDE TO KNOW HOW MUCH JUNK WAS IN THERE. JUST POUR AND DUMP. AND DON'T FOR GET TO SHAKE TO LOOSEN ANY THING LEFT INSIDE.LOL I WAS VERY PROUD OF MYSELF NOT KNOWING FOR SURE IF I FIXED IT OR NOT BUT I TOOK A SHOT I HAD. I DID SOME SCRUBBING AND DEGREASING ON THE UNDERSIDE OF THE BOTTOM OF THE DOOR BEFORE I REASSEMBLED IT. THAT WAS EASY AND I CROSSED MY FINGERS ANY WAY. I GOT OUT MY NEW PART AND THE JET DRY I BOUGHT AND STATED TO FILL THE DISPENSER AND IT TOOK HALF THE BOTTLE.YEA !!! I PUT THE CAP ON AND COULDN'T WAIT TO DO A LOAD OF DISHES. EVERY THING IS LOOKING GOOD NOW. THANK YOU PART SELECT FOR MAKING GETTING THE PARTS I NEEDED SO EASY AND SHOWING DIAGRAMS SO I HAD THE RIGHT PART. I COULDN'T HAVE DONE IT WITH OUT YOU.
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- Customer:
- Rod from Sisters, OR
- Parts Used:
- 675806
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Washer was not agitating
Removed the washer from the cabinet, although the repair kit could have been replaced without this step. However, it still made it easier. Removed the spray arm assembly and the top cover to the motor. I had to block the motor to keep it from turning while I unscrewed part number 11. The rest was very self explanatory. The "impeller" was seized onto the motor shaft (20 years old) so I had to use a chisel to break what remained off, then clean some corrosion from the shaft. The repair kit worked and the pictorial parts diagram that came with the kit was very clear. Bottom line: "Easy peasy, lemon squeezy!" Great web site for diagnosis and parts diagrams!
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