DP940PWPQ1 Whirlpool Dishwasher - Instructions

Replaced door gasget took 5 minutes tops. Ran cycle and still had leak. Called local repair person. After thoroughly checking out the dishwasher and running soapless cycle determined problem to be soap build up over time. He ran a commercial cleaner through a complete pots and pan cycle. No more suds and no more leak repair complete. Did not actually need door gagset but it was super easy to change and delivery service was great.

First I read the other repair stories and knew it was a relatively easy repair. I removed the end caps on the front of the top dish rack and removed it for ease of access to the part. I then removed the two screws holding in the old part observing how it was positioned to make sure the new part was replaced in the same manner. I put the new part in place and screwed in place and replaced the dish rack. Everything is working just fine.

The parts you sent fit perfectly and went in effortlessly. You would not believe the time effort and supper glue I used trying to repair the unit without getting new parts.

THIS WAS A GREAT SUCESS.

I used the screwdriver to pry the old lid off of the horizontal pin upon which it rotates. One must be careful before removing the old lid to note how the return spring is deployed. The short legs on the spring must be in the lip of the lid before you snap the new lid onto the horizontal pin. It was helpful to lubricate the two catches on the lid that snap on the pin with some liquid soap before attempting to snap them on the pin. After the lid is snapped into place and the short legs of the coil spring are in the lip of the lid, use needle nose pliers to attach the other end of the coil spring to the pillar where it was before you removed the old lid. There are videos showing how to do this on Youtube. The spring part is a little tricky. The video makes it look a bit easier than it is..

Mine is a Ultra Wash 111
I followed the repair video on your site but my dishwasher was a little different. Not enough that anyone could still understand the video and not get it disassembled. The video shows two ball checks but mine doesn't use them where the videos shows. I put them in anyway because I called Whirlpool, who made my washer, and they assured me that they should be in there. They got sucked through the dump impeller and plugged the discharge tube so I had to disassemble it again and take the ball checks out. Lucky for me nothing got damaged. I then got a hold of someone on your chat line that got me to the correct parts view that shows where the ball check is suppose to go on my washer. During working on my washer I realized the squealing was because the bottom bearing on the motor needed oil. So all and all I'm happy because it runs quiet and it works fine. Thanks Greg

Put in both a new element and thermostat. Did not fix problem. Using an ohm meter I did not measure any voltage to the thermostat. Suspect it’s a problem in the control unit, and decided to replace dishwasher.

Once the covers under the door are removed, the check valve is visible (unless its too dark, hence the headlight), and pointing right at you. Since I was working under the dishwasher, I gathered all the tools I thought I might need and laid them on the floor next to. Removed 2 covers, placed pan under check valve and hose to catch any water, squeezed clamp with (wrong) pliers, it eventually came loose. Carefully twisted hose off check valve. Water came out, some of it got into the pan, most of it on the floor. I guess I should have pumped it out before I started this. Plastic check valve is screwed into the big piece of whatever, carefully grabbed it with (wrong again) pliers and turned it out. Installation is reverse of removal - but use a large pliers with a ROUNDED jaw to grab the round check valve body. Don't squeeze too hard or overtighten it. Put the clamp on the valve before pushing the hose on. Be sure the hose seats all the way onto the little lugs. Compress the clamp, slide it over the end of the hose and release. That's all folks, works good now.

removed old check valve from bottom of dishwasher and replaced with new one. I used channel locks to do this, disconnect hoses and screw out check valve, and put back in opposite order, make sure the dishwasher is empty of water or have a plastic bowl or such to catch water. Take off two front covers on bottom of dishwasher to access check valve ,white with hose attached.

Got the new door and tried to put it on. The door went on very easily. However, there's a spring that opens the door when the main wash cycle comes around. I never did get that spring right. None of the drawings showed the correct position and after an hour of trying to get it to work right, I gave up. The door comes open slightly (but not because of the spring) when it's time, and the liquid soap runs out due to gravity. But I wouldn't try to use soap powder because the door doesn't come open far enough.

I watched the video link sent in an email and followed exactly what they did in the video. I removed the star head screws holding the door liner in place. Then removed the protective cover on the inside. I disengaged the component holding the latch in place. I replace the component that holds the latch in place and then snapped the new latch in place. I turned the dishwasher dial until the prongs were fully retracted. I replace the protective cover and then put the door cover back in place. I initially only placed the left bottom star head screw until I was sure that the latch was going to release. I tested that it was working properly by slowly turning the dial on the dishwasher control. Once I knew it was working I replaced the rest of the screws.

1 Screw 5 minutes thanks for the quick service will definitely use ya'll next time

Took old one off , installed new one!!

First I removed the plastic bolt that holds the wash arm in place This exposed the upper ring that was worn out . I then lifted the arm off which exposed the larger ring. I replaced that ring, and then I put the arm back on and replaced the upper ring. I put the plastic bolt back in place and the repair was complete.-- Really Easy plus the dishwasher gets the dishes clean now

The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.

Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.

Hint - Order at least 2 springs! They are not expensive.

I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.

I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.

So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.

Take care

Removed the lower spray arm assembly thumb screw and lifted off the spray arm assembly. The lower seal had disintigrated - couldn't even find any pieces in the filter. After reassembly with the new seal and bearing I turned the spray arm by hand to ensure it was not binding. There was still was, what I would consider, some excessive wobble. I fashioned a shim washer out of some plastic from a Folgers coffee can lid and installed it on the thumbscrew threaded shaft and tightened it all down finger tight - it works very well and now, and no wobble.
I relaced the upper spray arm seal while I was doing the job (both the upper and lower seals are the same part #). I figured it would go out on me eventually, so I might as well replace it while I was doing the lower arm work. Kept the old upper arm seal as an emergency replacement.

Cleaned the filter screen of all debris (it is amazing what collects there over time). Cleaned the stainless tub with some spray Greased Lightning, ran the rinse cycle, and then put a few tablespoons of citric acid crystals in the soap dispenser and ran the dishwasher on NORMAL WASH with temperature boost.
Looks new inside; cleans the dishes, glasses and utensils well (no water spotting); and is nice and quite (like when it was new).