DU5000XW1 Whirlpool Dishwasher - Instructions

Removed old wheels, unclipped. Clipped in new wheels.

I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.

Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.

Popped the old ones off and replaced them with the new set. No tools needed. Just clipped the new ones on.

The brackets that held the original wheels were still on the rack. They were easily pulled off the rack. The new assembly did not look like the original part. It was not difficult to see how they fit onto the rack. The only caution is to press the top part of the new assembly onto the frame before snapping the rest of the new piece into place.

Pulled out the old with needle nose pliers. Pushed in new door seal with fingers.

The whole job took less than 5 minutes...no tools were needed The diagnosis was right on the money

Simply snapped out the old ones and snapped in the new ones. Worked like a charm. Glad you had the parts.

I grabbed the lower right end of the gasket with my Leatherman Tool pliers and pulled out the old gasket.
I installed the new gasket. No cleaning was necessary.
It took less than five minutes. It now works like new.
I ordered the part with standard delivery and it was here in just a couple of days. Very easy fix.

I needed to cut 1/4inch off the panel and unscrew the side piece which held it in place....
insert the new piece and put back the 3 screws. Done!

the plastic pin that retains the spring has a head on one end that hits a plastic stop on the door to keep it from coming out. I used a small grinder and made a flat spot on the head diameter to make it easy to slide out. This is easier than trying to pry the door off the pin at the two retaing snaps. I was conderned these pin retainer clips were brittle and would break off.
Once the pin is slid out, it is a matter to hold the new spring holes in line with the pin. rotate pin so flat side you ground is turned up, so pin will not move out that way. Tiij about an hour

The door seal was easy. In less than 15 minutes I peeled the old one off and installed the new one. Also the new seal arrived in 2 days. In replacing the seal I noticed a screw laying in the bottom of the dishwasher. As I removed the lower washing arm which was real easy I noticed that the plastic bearing for the lower arm was no good. Late Thursday evening I went on line and ordered the bearing, and to my surprise it was delivered to my house on Saturday. In 15 minutes I had the bearing installed and we were back in business. I'm just amazed at how easy your web site is to use, and the promptness of the parts delivery. You guys are great.

Looked at existing assembly and snapped on new one, duplicating existing installation.

Swapped out the old upper dish rack with a new one. A video made the change simple.

Got parts breakdown online, took pump assy apart, ordered new parts, replaced bad parts, put pump assy and dishwasher back together, piece of cake, no problems.

removed old seal, placed new seal in place. Used my fingers to push it in place. It didn't work as it still leaks. I've put vaseline on the seal and door and it helps but still leaks. The dishwasher doesn't overfill, so I still have the problem, just not as bad.