DU1000CGB1 Whirlpool Dishwasher - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Wayne from Peru, IN
- Parts Used:
- WPW10509257
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
leaking suds and water front bottom of door
Replaced door gasget took 5 minutes tops. Ran cycle and still had leak. Called local repair person. After thoroughly checking out the dishwasher and running soapless cycle determined problem to be soap build up over time. He ran a commercial cleaner through a complete pots and pan cycle. No more suds and no more leak repair complete. Did not actually need door gagset but it was super easy to change and delivery service was great.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Frank from AMES, IA
- Parts Used:
- WP3378138
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Soap Dispenser Lid Gasket Deteriorated & Leaking
I used the screwdriver to pry the old lid off of the horizontal pin upon which it rotates. One must be careful before removing the old lid to note how the return spring is deployed. The short legs on the spring must be in the lip of the lid before you snap the new lid onto the horizontal pin. It was helpful to lubricate the two catches on the lid that snap on the pin with some liquid soap before attempting to snap them on the pin. After the lid is snapped into place and the short legs of the coil spring are in the lip of the lid, use needle nose pliers to attach the other end of the coil spring to the pillar where it was before you removed the old lid. There are videos showing how to do this on Youtube. The spring part is a little tricky. The video makes it look a bit easier than it is..
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Kerry from Williamsburg, VA
- Parts Used:
- WP3378144
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The rubber end of the middle wash arm tube broke and melted when it fell onto the heating element
I unscrewed the wash arm tube from the agitator, and then unhooked the plastice holders that held the arm tube, pulling those parts out of the dishwasher. I took the new (one piece!) wash arm tube in hand and then realized that I would have to cut the plastic holder in half because there was no way to get the new (1 piece) arm tube through the plastic holder. I cut the plastic holder in half, fit it around the arm tube, and super glued the holder back together, allowing it to dry for several hours just to be safe. After that, I simply screwed the entire thing back on, and we were good to go. It could not have been easier, except for the unexpectedness of have to cut the plastic holder. Saved us probably at least $100 worth of service call and parts.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Larry from Magnolia, TX
- Parts Used:
- WP3374077
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
cracked drain hose
removed two hose clamps and old hose. slid new hose on existing fittings on dishwasher drain and disposal and tightened hose clamps. Turned it on for test run.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Janice from Tinley Park, IL
- Parts Used:
- WP3379369
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Upper Wash Assembly Broke Apart
First I read the other repair stories and knew it was a relatively easy repair. I removed the end caps on the front of the top dish rack and removed it for ease of access to the part. I then removed the two screws holding in the old part observing how it was positioned to make sure the new part was replaced in the same manner. I put the new part in place and screwed in place and replaced the dish rack. Everything is working just fine.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Michael from Madison Township, PA
- Parts Used:
- 675806
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
dirty dishes
Installed pump kit. Was surprised the kit seemed different( some parts changed or deleted. Instructed to discard old parts and follow with new configuration. Reassembled and tried t fin it works fine now. Thank you so much
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Sam from MAPLE VALLEY, WA
- Parts Used:
- 675238
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Bottom of dishwasher retained an inch of water after cycles complete. Had to pump out dirty water before starting new cycle.
Once the covers under the door are removed, the check valve is visible (unless its too dark, hence the headlight), and pointing right at you. Since I was working under the dishwasher, I gathered all the tools I thought I might need and laid them on the floor next to. Removed 2 covers, placed pan under check valve and hose to catch any water, squeezed clamp with (wrong) pliers, it eventually came loose. Carefully twisted hose off check valve. Water came out, some of it got into the pan, most of it on the floor. I guess I should have pumped it out before I started this. Plastic check valve is screwed into the big piece of whatever, carefully grabbed it with (wrong again) pliers and turned it out. Installation is reverse of removal - but use a large pliers with a ROUNDED jaw to grab the round check valve body. Don't squeeze too hard or overtighten it. Put the clamp on the valve before pushing the hose on. Be sure the hose seats all the way onto the little lugs. Compress the clamp, slide it over the end of the hose and release. That's all folks, works good now.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Thomas from SEATTLE, WA
- Parts Used:
- WP661566
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Heating element not heating for both wash and dry.
Put in both a new element and thermostat. Did not fix problem. Using an ohm meter I did not measure any voltage to the thermostat. Suspect it’s a problem in the control unit, and decided to replace dishwasher.
Was this instruction helpful to you?
Thank you for voting!
When the dishwasher started it would squeal.
Mine is a Ultra Wash 111
I followed the repair video on your site but my dishwasher was a little different. Not enough that anyone could still understand the video and not get it disassembled. The video shows two ball checks but mine doesn't use them where the videos shows. I put them in anyway because I called Whirlpool, who made my washer, and they assured me that they should be in there. They got sucked through the dump impeller and plugged the discharge tube so I had to disassemble it again and take the ball checks out. Lucky for me nothing got damaged. I then got a hold of someone on your chat line that got me to the correct parts view that shows where the ball check is suppose to go on my washer. During working on my washer I realized the squealing was because the bottom bearing on the motor needed oil. So all and all I'm happy because it runs quiet and it works fine. Thanks Greg
I followed the repair video on your site but my dishwasher was a little different. Not enough that anyone could still understand the video and not get it disassembled. The video shows two ball checks but mine doesn't use them where the videos shows. I put them in anyway because I called Whirlpool, who made my washer, and they assured me that they should be in there. They got sucked through the dump impeller and plugged the discharge tube so I had to disassemble it again and take the ball checks out. Lucky for me nothing got damaged. I then got a hold of someone on your chat line that got me to the correct parts view that shows where the ball check is suppose to go on my washer. During working on my washer I realized the squealing was because the bottom bearing on the motor needed oil. So all and all I'm happy because it runs quiet and it works fine. Thanks Greg
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Daniel from FINCHVILLE, KY
- Parts Used:
- 676413
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Soap Cup latch missing
I watched the video link sent in an email and followed exactly what they did in the video. I removed the star head screws holding the door liner in place. Then removed the protective cover on the inside. I disengaged the component holding the latch in place. I replace the component that holds the latch in place and then snapped the new latch in place. I turned the dishwasher dial until the prongs were fully retracted. I replace the protective cover and then put the door cover back in place. I initially only placed the left bottom star head screw until I was sure that the latch was going to release. I tested that it was working properly by slowly turning the dial on the dishwasher control. Once I knew it was working I replaced the rest of the screws.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Ed from Schofield, WI
- Parts Used:
- W10311986
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
The bottom dishrack was having areas that were breaking off and showing rust.
We took the rollers off the old one (new ones came with the dishrack also) and put them on the dishrack (they snapped on). There was also an extra piece that we figured out how to put on. Then slid it in place and it was fine.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Steven from Sterrett, AL
- Parts Used:
- 9743958
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Old Tube Dry Rotted
1 Screw 5 minutes thanks for the quick service will definitely use ya'll next time
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- paul from CHARLOTTESVLE, VA
- Parts Used:
- 675238
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
standing water in tub , not draining
removed old check valve from bottom of dishwasher and replaced with new one. I used channel locks to do this, disconnect hoses and screw out check valve, and put back in opposite order, make sure the dishwasher is empty of water or have a plastic bowl or such to catch water. Take off two front covers on bottom of dishwasher to access check valve ,white with hose attached.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- george from ten mile, TN
- Parts Used:
- WP3378138
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
soap door on dishwasher broken
Got the new door and tried to put it on. The door went on very easily. However, there's a spring that opens the door when the main wash cycle comes around. I never did get that spring right. None of the drawings showed the correct position and after an hour of trying to get it to work right, I gave up. The door comes open slightly (but not because of the spring) when it's time, and the liquid soap runs out due to gravity. But I wouldn't try to use soap powder because the door doesn't come open far enough.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Mary from Gladewater, TX
- Parts Used:
- WPW10253040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Prongs on Upper and Lower Dish racks were rusted and broken.
I ordered the upper and lower rack replacements PLUS additional wheels and other attachments because I could not tell from the schematic on the website whether or not the smaller pieces came with the rack.
As it turned out, the racks came ready to install and all it took was a limber nephew to take out the old ones and put in the new. Now I have plenty of spare parts in my own inventory in case the wheels, etc. need replacing.
I feel guilty sending you this repair story because all I did was order the parts on your website and then conned my nephew into making the exchange.
The parts arrived very quickly and in good condition. In fact, the new racks are an improvement over the ones that came with the dishwasher originally. Ms. Susan McNutt was quite helpful in keeping me informed of the status of the part that was back-ordered. It was a pleasure dealing with PartSelect.com.
As it turned out, the racks came ready to install and all it took was a limber nephew to take out the old ones and put in the new. Now I have plenty of spare parts in my own inventory in case the wheels, etc. need replacing.
I feel guilty sending you this repair story because all I did was order the parts on your website and then conned my nephew into making the exchange.
The parts arrived very quickly and in good condition. In fact, the new racks are an improvement over the ones that came with the dishwasher originally. Ms. Susan McNutt was quite helpful in keeping me informed of the status of the part that was back-ordered. It was a pleasure dealing with PartSelect.com.
Was this instruction helpful to you?
Thank you for voting!