DU850SWPS4 Whirlpool Dishwasher - Instructions
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Pump impeller went crooked, apparently both from wear and moving the unit. Would not then stay in place.
Disconnected hoses (2) from pump housing. Disconnected pump housing from motor (3 allen screws, not too acessible). Unscrew spray arm from pump housing (this is done by hand; no tools as the "nut" is about 3" diameter and made of plastic) Open up the pump casing and replace impeller and the bearings on each side. The thing that takes some time is to mop the water that comes off at almost each step. There is probably an intelligent way to drain everything first. I did not order the large seal (kind of a large rubber donut, larger than a donut) between the arm and the pump and I shoiuld have as it was difficult to keep the old one from not leaking: Since by hand you cannot tighten the large nut very hard and tools could damage or break it. Applying upward pressure on the pump while tightening did it. (The pump and motor are all mounted on flexible mounts, like the heavy hoses connecting to the pump housing, so that there are no vibration.)
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Leak at the seal
Getting the dishwasher out was easy. Getting to the impeller was easy. Getting the impeller off of the motor shaft was the difficult part. I had to use my Dremel tool with lots of cutoff wheels to cut the impeller off of the motor shaft a little piece at a time. It appeared to be rust on the motor shaft that was causing the impeller to not come off. There is not much room for the Dremel so be careful not to nick the pump housing or cut into the motor shaft. Keep the vacuum close by to clean out the plastic impeller shavings. Clean the rust off the shaft with steel wool, fine sandpaper etc. Assembly was easy once everything was cleaned up.
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- Customer:
- Carole from IRVINE, CA
- Parts Used:
- WP8565925
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Roller wheel broke off upper rack and also end rack stops needed replacing.
Husband watched your repair video. Everything went well and we are very pleased.
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- Customer:
- Fred from SICKLERVILLE, NJ
- Parts Used:
- 4317824
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Intermittent power loss
Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!
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- Customer:
- Diane from LAKE GEORGE, NY
- Parts Used:
- WP8565925
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
I needed to add a clip stop to the right front track.
I manually attached the track stop to the right track in the disheasher.
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- Customer:
- Dawn from MELBOURNE BCH, FL
- Parts Used:
- WP8565925
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
Top rack broke
I had to replace the whole sliding system on the top rack. Plus the clips holding it. It snapped. I watched the video and did the steps from Steve. The rack slides better than when brand new. Whirlpool wouldn’t pick up phone but part select did. So thank you for being there so I could fix the rack and be able to use the dishwasher again.
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- Customer:
- David from Lisbon, IA
- Parts Used:
- 4386996A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Wrench set
pump seal and impeller
had to replace the insides of a leaky pump
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- Customer:
- Louis from CHESTERFIELD, MO
- Parts Used:
- WP3368999
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set
Dishwasher would not dispense soap
Both springs (8066018 and 3368999) were replaced as recommended in your troubleshooting guide, but did not resolve the problem. Finally the Dual Motor, 3374501, was replaced. During the above, the plastic face of the door fell off, which created a nuisance task before proceeding to fix the original problem. However, while replacing the motor, I realized the purpose of the two, T-shaped studs sticking out of the motor. It is absolutely necessary that these sit inside the slots which engages the sliding plastic cover, which is spring loaded, in order to engage the release of the soap dispenser door. It was truly a learning experience, but I got it done.
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- Customer:
- Ron from ORANGE, CA
- Parts Used:
- WP3379375
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
I took it too far apart
I had done a door on another brand a while back and thought it would be the same, WRONG. All I needed to do was 6 screws in the lower panels. It should have not taken me longer than 30 minutes.
2 screws in the floor panel, 2 screws in the lower L shaped panel, 2 screws in the bottom of the front panel to be replaced.
EASY
2 screws in the floor panel, 2 screws in the lower L shaped panel, 2 screws in the bottom of the front panel to be replaced.
EASY
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- Customer:
- Donal from SPRINGVILLE, TN
- Parts Used:
- 4318050
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
One door spring broken, replaced both
As described with instructions, removed original "bearing," installed replacement, removed original spring, installed replacement springs. Not difficult.
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- Customer:
- Paul from SNELLVILLE, GA
- Parts Used:
- WP8268866
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Basket was worn though (tray}. Quite old.
Only thing worth saying is that it was a perfect type and fit. Simply lifted the old one out and set the new one in place.
I was pleasantly surprised that it was identical to the old one.
I was pleasantly surprised that it was identical to the old one.
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- Customer:
- George from TEMECULA, CA
- Parts Used:
- WPW10509257
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
NEW GASKET
I USED A PLUMBER
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- Customer:
- Felix from MELBOURNE, FL
- Parts Used:
- WP8565925
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Timer repairs
Well, it’s very easy to repair. But, what I like if ur Company is, the availability, of the parts.
Thanks you.
Thanks you.
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- Customer:
- RONALD from EAST GREENWICH, RI
- Parts Used:
- W11752368
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Tines where falling off old rack
The dishwasher is 25 years old. Ordering the part was simple. Very good web site and user friendly. The shipment and delivery perfect. Part arrived as predicted. Tracking delivery was also perfect. Part was exactly what I needed. The only hitch was that there were no instructions for assembly, not even a drawing of the assembly to give a hint as how to assemble. Therefiore assembly took longer than it should have. However the diswasher is back in operation and I am pleased with the results.
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- Customer:
- Steve from Mount Pleasant, SC
- Parts Used:
- 4386996A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Water leak from the pump housing.
I removed the three screws holding the motor on the housing. Then I took the two hoses off and from inside the washer I unscrewed the ring at the base of the wand that holds the housing in place and removed it. I then replaced the impeller and seals and reversed the process to put it back together. Cost me 26.00 for parts and shipping. I couldnt imagine what anyone else would have charged. I will do business with PartsSelect again in the future.
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