DU1010XTXT0 Whirlpool Dishwasher - Instructions
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These 3 parts were broken or missing.
I had to watch a You Tube Video and the Repair was basically snapping these parts on the rack and glide. No tools needed!
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- Customer:
- Craig from ENUMCLAW, WA
- Parts Used:
- W10083957
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Does not clean the dishes
If your not getting clean dishes this is an easy check to make that will likely turn out to be your problem. If not, you need to get this far anyway and it's an easy check to make. Remove the top and bottom rack. The bottom and top sprayer are connected together as an assembly by the water transfer pipe the goes up the back side of the dishwasher interior. This needs to be removed. There are two clips that hold the assembly in place at the middle rear of the washer and the top of the washer. Grasp the water assembly with your hand at the location of the clips, top one first and give a twist that rotates the piece out of the clip. Once the assembly is free from both clips hold the assembly at the lower rear where it starts up the back of the washer and move the whole thing to your right to turn the base clockwise. The whole thing will release from the bottom of the washer and come out as one big piece. Set it aside and you will see four torx head screws that were hidden under it. Remove these screws and the round screen assembly that they are holding to the bottom of the washer. Set that part aside as well. Now your looking at the well area where water collects to get into the pump. There will be a little standing water there, it's normal and not a problem. To the left side of the well an inch or two under water you will see one Torx head screw. It's one bit size smaller than the other screws. Remove it and pull up on the cover that it is holding in place. Now you are looking at the chopper assembly, it's a four bladed knife that rotates across the face of a screen. If you can rotate the knife blades and not have the shaft behind the screen move, it bad! Grasp it by the top of the screen and lift it slightly and pull it toward you to remove it. The shaft that turns the blades has worn away where it connects to the blades. It doesn't turn anymore so the screen is plugging and no water is able to get to your dishes. Order a new one and put it back in the same order you took it apart. It helps to have a little screw driver to lift the knife blade away from the screen when your putting in your new part. Load up the washer and give it a test run. YOU DID IT!!!
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- Customer:
- Benjamin from DUNCANSVILLE, PA
- Parts Used:
- W10083957
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken chopper assembly. Top rack dishes were not getting cleaned
I followed the YouTube video exactly and it went very well
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Pulverized food particles were being left on the dishes in the top rack
FIRST I TURNED OFF THE POWER GOING TO THE MACHINE!!!! Then I removed the top rack by removing the (2) end caps on the front of the rack glides first then lifting the rack upwards and out. Next I removed the bottom rack which slid out easily. I then removed the lower spray arm that was held in place by the plastic turn-screw portion of the lower spray arm support/hub. I turned the screw a few times and the spray arm was released. I then released the feed tube assembly that was held in place by (2) clips; one clip was on the back panel of the tub (above the probe area) and the other clip was on the top panel of the tub (before the upper arm spray). Then I turned the entire tube feed assembly a quarter turn to the right so that it was possible to separate/unsnap it from the feed cap on the bottom. After the feed tube was moved away I was able to access all (4) screws that holds the accumulator in place. I used an allen wrench to remove those. After the accumulator was removed I saw two screws that was holding the 2-part protective cover of the chopper assembly. The small cover came out easily, the round cover took a little jiggling and fussing until I figured out how to pop it out. The chopper was revealed when the cover came off and I found it to be very warn and a bit bent. I pulled it out by pulling it upwards and forward towards me. At this time I also removed the valve check. To my surprise it didn't look like the one that I bougth to replace it. It was missing the round disk portion. I fished around thinking it may have somehow fallen off, but I didn't find anything. I put the new one in, disk-side down. I then put the chopper assembly in place and put everything back together again. I'm not 100% sure that it is completely back to normal. It seems to leave significantly less debris than before, but I noticed that there is more water on the bottom of the basin now. So it may not have been my only problem. If anyone has experienced the same thing I would really like to know
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- Customer:
- stephen from REDMOND, WA
- Parts Used:
- 8193951A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Surprise, I'm not a plumber - replacing impeller and seal kit 8193951A
When the top rack stopped cleaning, I tracked down the problem to the food shredder/chopping blade, and then to the impeller that drives the blade. The knob on the impeller had sheared/broken off. That meant removing the motor, and replacing the impeller. Four hours, a band-aid, and a trip to Home Depot later, here are my suggestions
1. Look for videos – this site is awesome, but they don’t have a video on this particular repair. I found 4 that got me close to knowing what I was doing.
2. Do all the “remove internal stuff” - you had to anyway to find the issue with the shredder/cutting blade
3. Take pictures as you move along, you’ll need them when you have to remember the placement of the water line, drainage hose, wired connections etc.
4. You need a 1/4 inch socket set. A 3/8 drive will NOT work (it won’t fit between the shroud and the base). Don’t start working on the repair, unless you have a 1/4 in socket with about a 6" extension
5. Someone at Kitchenaid should be shot for having the waterline connection facing the back of the unit. Use a short adjustable wrench
6. The order comes with a washer, but when you take the impeller off this model, you’ll see you don’t need it.
7. Placement is everything – there was zero clearance between the bottom of the unit and the floor. Placement of the water line, drain hose, and power line was critical – had to re-position the unit about 7 times to get it to “play nice”.
8. Hindsight – only needed to remove the wire harness for the motor (take pictures)
9. Hindsight – gloves are a great idea – sheet metal is unforgiving
1. Look for videos – this site is awesome, but they don’t have a video on this particular repair. I found 4 that got me close to knowing what I was doing.
2. Do all the “remove internal stuff” - you had to anyway to find the issue with the shredder/cutting blade
3. Take pictures as you move along, you’ll need them when you have to remember the placement of the water line, drainage hose, wired connections etc.
4. You need a 1/4 inch socket set. A 3/8 drive will NOT work (it won’t fit between the shroud and the base). Don’t start working on the repair, unless you have a 1/4 in socket with about a 6" extension
5. Someone at Kitchenaid should be shot for having the waterline connection facing the back of the unit. Use a short adjustable wrench
6. The order comes with a washer, but when you take the impeller off this model, you’ll see you don’t need it.
7. Placement is everything – there was zero clearance between the bottom of the unit and the floor. Placement of the water line, drain hose, and power line was critical – had to re-position the unit about 7 times to get it to “play nice”.
8. Hindsight – only needed to remove the wire harness for the motor (take pictures)
9. Hindsight – gloves are a great idea – sheet metal is unforgiving
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- Customer:
- Michael J from Butler, PA
- Parts Used:
- W10542314
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
D/W leaked a puddle of water onto the floor every Load
I removed the old gasket simply by pulling on it. I compared its length to the length of the new gasket, figuring there would be some trimming to do -- there wasn't. The replacement was exactly the same.
I placed a mark on the center of the new gasket, and marked the center of the mounting groove. I aligned the two marks, and pushed the new gasket into the groove, starting at the center, and worked my way out towards the two ends. After getting a majority of the new gasket to seat by hand, I GENTLY used the tip of a slotted screwdriver to ensure that the New Gasket was completely snapped into place.
The fit was perfect, and no more leaks. This repair was so simple, I'm embarressed for putting it off for so long. ;)
I placed a mark on the center of the new gasket, and marked the center of the mounting groove. I aligned the two marks, and pushed the new gasket into the groove, starting at the center, and worked my way out towards the two ends. After getting a majority of the new gasket to seat by hand, I GENTLY used the tip of a slotted screwdriver to ensure that the New Gasket was completely snapped into place.
The fit was perfect, and no more leaks. This repair was so simple, I'm embarressed for putting it off for so long. ;)
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Broken top mount for spray arm
Had to use a standard flat screw driver to pry off the old mount. used a phillpips head driver to fasten the mount to the spray arm and pushed the new mount in place.
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- Customer:
- Ted from Los Osos, CA
- Parts Used:
- W10542314
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Door gasket was falling out
I took out the old one and started in the lower left corner and threaded it all around the edge to make sure the placement and length was correct. Then I came back around with a plastic spatula to firmly seat the gasket into the groove. Worked perfectly and havent had any trouble since!
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- Customer:
- KS from Garland, TX
- Parts Used:
- W10518394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench (Adjustable)
Heater element broke inside washer
I pulled the unit away from the cabinet, unplugged the washer and water line(not long enough to reach) removed two nuts from the underside and replaced the heating unit.
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- Customer:
- Ashok from CHAPEL HILL, NC
- Parts Used:
- 8193918
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
Dishes did not always clean with some residue left on the dishes. Needed to replace the filter
Just followed the YouTube video they sent with the receipt.
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- Customer:
- David from PITTSBURGH, PA
- Parts Used:
- 8269144A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Unwanted water.
A Mouse friend had seen fit to chew through the original drain line. I used my Model Number, and was able to order the correct part . It arrived the next day. The job itself is fairly straight forward. You will need to access the rear of the machine. This may include shutting off, and disconnecting the water supply line. (Adjustable wrench). Mine is under the sink, on the "Hot" side. You may also need to un-plug the unit. (recommended) . A pair of (Pliers) will be needed for the spring clamp.
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- Customer:
- Raymond from Palmer, AK
- Parts Used:
- W10518394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
water not heating
The repair was easy. Getting the unit to slide out from under the counter was more time consuming.
After water and power is disconnected, tip the unit over onto one side to gain access to bottom. Look for two white composite plastic posts (insulators) about 2" long each with a single wire inside. Remove the two wire connectors then unscrew the insulators from the old heating element using an adjustable wrench. Inside the box remove the two metal element supports and pull out the old element. Clean and dry the area in and around the openings where the new element will be re-inserted. Carefully place the new element into the holes with the included new rubber washers. Re-install the two metal element supports on the inside of box. On the bottom, re-install the two insulators to the ends of the element, do not to tighten too much to avoid over compressing the rubber washers which could cause premature cracking. Reconnect both wires and check continuity from the door mircro-switch (white-violet) lead to the (white-red) lead on Electronic Controller connector #1 (P6). The circuit thru the element should be good if the Multimeter reads 10-35 ohms. Put the unit securely back under the counter and run a test wash. Works fine now.
I do recommend, if don't know how to use a multimeter or are concerned about accessing the electronic control box; contact a professional.
After water and power is disconnected, tip the unit over onto one side to gain access to bottom. Look for two white composite plastic posts (insulators) about 2" long each with a single wire inside. Remove the two wire connectors then unscrew the insulators from the old heating element using an adjustable wrench. Inside the box remove the two metal element supports and pull out the old element. Clean and dry the area in and around the openings where the new element will be re-inserted. Carefully place the new element into the holes with the included new rubber washers. Re-install the two metal element supports on the inside of box. On the bottom, re-install the two insulators to the ends of the element, do not to tighten too much to avoid over compressing the rubber washers which could cause premature cracking. Reconnect both wires and check continuity from the door mircro-switch (white-violet) lead to the (white-red) lead on Electronic Controller connector #1 (P6). The circuit thru the element should be good if the Multimeter reads 10-35 ohms. Put the unit securely back under the counter and run a test wash. Works fine now.
I do recommend, if don't know how to use a multimeter or are concerned about accessing the electronic control box; contact a professional.
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- Customer:
- Gregory from Danvers, MA
- Parts Used:
- W10083957
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
After normal wash cycle upper rack dishes not clean
First research then troubleshoot
Removed
1 Upper rack
2 Lower rack
3 Lower Wash Arm and Strainer Parts
4 Upper Wash and Rinse Parts
5 Accumulator assy.
6 Motor shield
7 Inlet protector (most difficult)
Noticed blade was broken off chopper assy.
Replaced chopper assy.
Runs and cleans like new.
Most difficult step was to remove Inlet protector
After removing two torx screws (#15) used small pry bar to lift inlet protector from position. Not easy to accomplish with hands alone. Inlet protector fits tightly into position.
Removed
1 Upper rack
2 Lower rack
3 Lower Wash Arm and Strainer Parts
4 Upper Wash and Rinse Parts
5 Accumulator assy.
6 Motor shield
7 Inlet protector (most difficult)
Noticed blade was broken off chopper assy.
Replaced chopper assy.
Runs and cleans like new.
Most difficult step was to remove Inlet protector
After removing two torx screws (#15) used small pry bar to lift inlet protector from position. Not easy to accomplish with hands alone. Inlet protector fits tightly into position.
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- Customer:
- Joe from POQUOSON, VA
- Parts Used:
- W10518394
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Wrench (Adjustable)
Broken Heating Element
I turned off the power to the dishwasher, removed the kick plate, raised the front levelers, disconnected the electric to the appliance, turned off the water supply to the appliance, disconnected the water supply, disconnected the drain system from the garbage disposal, unscrew the appliance from the countertop, then I remove the appliance from underneath the counter. I then tilted the appliance back and then in screwed the plastic retainers that held the heater element in place, removed the old one, replaced it with the new one in reversed the whole process
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- Customer:
- Stephen from Water Mill, NY
- Parts Used:
- W10258275
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dishwasher would not start, no lights.
I watched the video identifying the part and the procedure to make sure I could handle this. The phone attendant was also very helpful in making sure I ordered the correct part,which arrived in one day (amazingly). Everything was clearly described in the instructions and if you have done electrical work this would be relatively easy. You will need a specific screw driver bit to open the control panel but everything else is straightforward, just follow the instructions. Works perfectly now (I needed a new control panel about a year ago and Kenmore charged me $229 but it was just over a year since then....) PartSelect is a great service!
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