DU948PWPQ0 Whirlpool Dishwasher - Instructions

This spinner is attached to a plastic module PN WP3379369 which is held in place by two screws to the top of the dishwasher. I was able to temporarily reattach the spinner by using a hot soldering iron to melt the nylon axle that goes through the spinner. By using a very small metal washer placed on top of the spinner I was able to melt enough off the end of the nylon axle so as to keep the spinner in place and still be able to rotate. By far the most difficult part of this repair is removing the two stops that prevent the upper washer rack being removed from the machine. Doing so requires using a pair of long nosed pliers and taking note of what needs to be squeezed. Even if installing a new part the upper rack needs to be removed in order to get access to this central part.

Pulled dishwasher out from counter. Took cover off and replaced door springs.

Open the dishwasher door and remove the lower dish rack.
The spray arm nut had broken off and the spray arm was wobbly.
Removed the spray arm. The threads of the nut had broken off inside the arm. I used three 1/4 inch bolts and inserted them together inside the threaded part of nut and turned counterclockwise. The threaded section came out.
Once the new nut arrived, I replaced the spray arm in the dishwasher and screwed the new nut clockwise in the center of the arm. That's it!

I poked the old gasket with a fork tine so I could get a grip on the old gasket as I didn't have pliars, pulled it out in less than 4 seconds, folded the new gasket in half and started center top of the slot the old gasket was in and pushed the new gasket in on each side from the top to the bottom. Very easy. I'd say it took me longer to open the package with my teeth than in doing all of the above.

It was very simple, the repair took less than 5 minutes start to finish. I removed the top dish rack, took out two screws and the broken part slipped right off the water feed tube. I slipped the new upper wash assembly on the end of the tube and replaced one screw. My dishwasher is an older model and the new part only has a hole for one screw but I cannot tell any difference in stability or performance. I put the top rack back on and the dishwasher is as good as before.

Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer.
Thank you.
Sue M
Masdsachusetts

used a screw driver, removed 2 screws, removed broken piece, screwed in new part ....all done :)
took less than 15 minutes to do*

i just wanted to let everyone know..I ordered the part on a monday and received it on wednesday I was amazed...the part fit perfectly ...and was very easy to install myself....ty so much ...

I had to replace the whole sliding system on the top rack. Plus the clips holding it. It snapped. I watched the video and did the steps from Steve. The rack slides better than when brand new. Whirlpool wouldn’t pick up phone but part select did. So thank you for being there so I could fix the rack and be able to use the dishwasher again.

I entered the make and model of the dishwasher into the parts store. The part was located and ordered. Received the part a few days later. Fast, efficient way to go!

I manually attached the track stop to the right track in the disheasher.

Husband watched your repair video. Everything went well and we are very pleased.

Simple easy twist on and off replacement.

Removed spray bar by removing the plastic finger thumb screw and replace as shown by you web page. Very simple.

First I removed the nut holding down the lower washarm in place. I then lifted up the lower washarm where it's held in place by the nut. I replaced the two new parts: The lower sprayarm seal that seats underneath the lower washarm and the washarm bearing ring that seats on the top of the lower washarm just underneath the nut. A schematic parts list diagram can be downloaded on the KitchenAid website. The wobbling motion of the lower washarm still seems to have the same amount of play as it had before I replaced the two parts. The lower washarm itself is in fine shape including the nut. I even attempted several other different ways to install the seal and bearing ring, yet the washarm still wobbles when I manually spin it. I called KitchenAid to find out if wobbling of the lower washarm was normal. Unfortunately, the person I spoke to didn't seem to me to knowledgable enough in this area.

just put the pieces where they belonged and tighten the screws. it longer to figure out how it was supposed to fit than the actual fixing.