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DU811SWPU4 Whirlpool Dishwasher - Instructions

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All Instructions for the DU811SWPU4
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Customer:
george from ten mile, TN
Parts Used:
WP3378138
Difficulty Level:
Very Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
soap door on dishwasher broken
Got the new door and tried to put it on. The door went on very easily. However, there's a spring that opens the door when the main wash cycle comes around. I never did get that spring right. None of the drawings showed the correct position and after an hour of trying to get it to work right, I gave up. The door comes open slightly (but not because of the spring) when it's time, and the liquid soap runs out due to gravity. But I wouldn't try to use soap powder because the door doesn't come open far enough.
5 of 8 people found this instruction helpful.
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Customer:
tim from westfield, IN
Parts Used:
4386996A, WP3369031
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench set
water leak at pump house and drive motor shaft interface
after removeing the mounting and trim screws,water lines and associated wiring, the unit slide easily from under the counter then the fun began.
After several years of being exposed to the terrible water here the parts had become covered in lyme scale.
to make a long story short, most of the parts came out with minor difficulty however the pump motor shaft had corroded and lodged into the pump impellar.
This made removal of the pump motor impossible with out cutting off the end of the impellar and driving the pump motor shaft out.
This is NOT something you want to do.
It seems the engineer who designed the pump motor had it's casing made of plastic.
Driving the pump motor shaft out of the impellar caused the back of the motor houseing to break thus rendering the pump motor useless.
Lesson: If it becomes necessary to cut off the impellar of in the pump housing you must completely split the impellar in two parts.
This I repeat is NOT something you want to do.
I recommend replaceing both motor and pump assembly as a unit.
5 of 8 people found this instruction helpful.
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Customer:
Stephen from Park Ridge, NJ
Parts Used:
W10844024
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
Bad Water Inlet Valve
No Water supply to Dishwasher. Turned off main Supply valve under sink.First took off old Diswasher supply valve and repaired it by cleaning it and it worked for two weeks. I ordered the part, but then cancelled it and Partselect service was great and cancelled it immediately. After it went down after 2 weeks I re-ordered it and it came in 4 days.
To Take this part off I removed mounting scews with nut driver, disconeected electronic plug connector, removed the compression fitting from the water supply and removed the outlet hose..reversed all of the above to install.
4 of 6 people found this instruction helpful.
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Customer:
John from WESTERVILLE, OH
Parts Used:
WP8066018
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers
The spring on the detergenet dispenser box door failed and needed replaced
The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.

Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.

Hint - Order at least 2 springs! They are not expensive.

I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.

I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.

So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.

Take care
3 of 3 people found this instruction helpful.
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Customer:
Howard from Sayre, PA
Parts Used:
WP3374077
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Original drain hose developed a leak
The repair went well with the major problem being I replaced the drain hose without removing the dishwasher from it's position. Due to this I removed the drain end with out being able to see the hose and put it back on by feel. Over all I was back up and running with in 30 minutes and everything has worked very well so far.
5 of 9 people found this instruction helpful.
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Customer:
carol from BATESVILLE, IN
Parts Used:
WP3378134
Difficulty Level:
Easy
Total Repair Time:
More than 2 hours
Tools:
Screw drivers
MY RINSE AID CAP WAS MISSING
I ORDERED THE PART THAT WAS EASY BUT WHILE THE MACHINE WAS USED FOR HOW LONG I DON'T KNOW WITH OUT THE CAP IT GOT FILLED WITH FOOD AND JUNK. FIRST THING I HAD TO DO WAS EXAMIN THE DOOR AS TO HOW I COULD CLEAN THIS THING OUT. I REMOVED 6 SCREWS THAT HELD THE DOOR TOGETHER AND PULLED EASY CAUSE I DIDN'T KNOW WHAT I WAS GETTING INTO. NO PROBLEM THERE WAS NO ELECTRIC PLUGS HOOKED TO THE DOOR. I TOOK IT OUT SIDE AND STARTED USING VINIGAR AND POURING IT INTO THE HOLE AND SHAKING THEN TRYING TO GET IT BACK OUT. WELL THERE IS ONLY ONE POSITION THAT WILL LET THE VINEGAR BACK OUT. I HAD TO HOLD IT SIDEWAYS THEN TILT FORWARD AND IT WOULD RUN OUT AND BRING SOME JUNK WITH IT. THIS WAS A TIME CONSUMING PROCESS BEING YOU COULD NOT SEE INSIDE TO KNOW HOW MUCH JUNK WAS IN THERE. JUST POUR AND DUMP. AND DON'T FOR GET TO SHAKE TO LOOSEN ANY THING LEFT INSIDE.LOL I WAS VERY PROUD OF MYSELF NOT KNOWING FOR SURE IF I FIXED IT OR NOT BUT I TOOK A SHOT I HAD. I DID SOME SCRUBBING AND DEGREASING ON THE UNDERSIDE OF THE BOTTOM OF THE DOOR BEFORE I REASSEMBLED IT. THAT WAS EASY AND I CROSSED MY FINGERS ANY WAY. I GOT OUT MY NEW PART AND THE JET DRY I BOUGHT AND STATED TO FILL THE DISPENSER AND IT TOOK HALF THE BOTTLE.YEA !!! I PUT THE CAP ON AND COULDN'T WAIT TO DO A LOAD OF DISHES. EVERY THING IS LOOKING GOOD NOW. THANK YOU PART SELECT FOR MAKING GETTING THE PARTS I NEEDED SO EASY AND SHOWING DIAGRAMS SO I HAD THE RIGHT PART. I COULDN'T HAVE DONE IT WITH OUT YOU.
3 of 3 people found this instruction helpful.
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Customer:
Lee from CHANDLER, AZ
Parts Used:
4386996A
Difficulty Level:
Easy
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Dishwasher leaking from underneath from pump housing seals
Followed the helpful instructional video that is included in the installation instructions here on this site. Had to drill out impeller to remove it due to 20 yr. old dishwasher w/ signs of hard water attack on the motor drive shaft. New part installation was quick, once the old impeller was completely removed and internal housing was cleaned.

Before installing new parts, make sure to flush out & clean internal pump housing to remove any loose debris and/or signs of rust, and carefully clean motor shaft & seal seat surface.

Also found heavy limescale buildup and soap residue on pump seal grommet & seal surface on the upper lip of the pump housing. Grommet is discontinued, but it cleaned up well along w/ seal surfaces, after soaking in white vinegar and employing a light scrub along the circumference of the seal (Not radially or perpendicular to the seal surface).
3 of 3 people found this instruction helpful.
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Customer:
Scott from Wichita, KS
Parts Used:
W11752368
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Upper dishrack needed replaced
I removed the upper dishrack easily by removing the end clips and sliding the tray out. Removal of the revolving sprayer was easy as it just clipped on to the bottom of the rack. The rack was not the rack that was ordered and I was informed that this was the correct rack for the dishwasher even though the description and picture was different that what I received. There were no instructions with the rack to explain how to attach the "flaps" that can go over lightweight dishes to keep them from flipping. Every way I tried to attach the flaps did not work. When I was able to attach one it would pop off if I raised the flap to place a dish underneath it. I finally gave up on the flaps and reinserted the rack onto the rails and put the end clips back in place. The rack works fine other than it is not the one that was described and was not the rack that I wanted.
5 of 10 people found this instruction helpful.
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Customer:
Gary from Winnemucca, NV
Parts Used:
WPW10509257
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
dish washer leaking
Pulled the old gasket out with needle nose pliers, cleaned the slot for the gasket, installed the new gasket, needed no tools. This repair took 5 min.
3 of 4 people found this instruction helpful.
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Customer:
ed from potomac, MD
Parts Used:
WP3378138
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
The soap dispenser lid was broken
I ordered a dishwasher soap dispenser "lid assembly". When it arrived, it was not an assembly at all but only a lid. I had to reorder a pin and spring, When i finally had every thing, it was an easy repair.
4 of 7 people found this instruction helpful.
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Customer:
ROBERT from MAHWAH, NJ
Parts Used:
WP8066018, WP3378138, WP3372028
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
SOAP DISPENSER DOOR DID NOT CLOSE.
WATCHED THE VIDEO FOR 2 MINUTES. REPLACED THE 3 PARTS IN LESS THAN A MINUTE. THANKS FOR THE VIDEOS.
4 of 7 people found this instruction helpful.
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Customer:
James from MILFORD, CT
Parts Used:
WPW10204131
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Top glass rack broke
Just watched the YouTube video they recommended watching and it is very helpful. No tools needed and was finished in several minutes.
2 of 2 people found this instruction helpful.
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Customer:
Jonathan from Henderson, KY
Parts Used:
WPW10509257
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Door leaking water.
The old gasket around the door pulled out easily but was pretty nasty. While cleaning the channel out, kept finding more gunk that had built up. I decided to go ahead and take off the Inner Door. Used Torx driver to take off the screws. Found a tremendous amount of gunk built up. Was well worth taking the extra time to clean it all out. Replaced the Inner Door and put new gasket in channel. No more leaking!
3 of 5 people found this instruction helpful.
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Customer:
C BURRDYNE from ORANGEVALE, CA
Parts Used:
WPW10204131
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
just slipped yhr olf part out and replaced it w/the new part
It just snapped in placed. Very easy.
3 of 5 people found this instruction helpful.
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Customer:
Tim from Lock Haven, PA
Parts Used:
WPW10509257
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
door seal leak
Removed seal from door with flat head screwdriver, replaced with new seal. Actually took longer to get out of the box rather than to fix!
2 of 2 people found this instruction helpful.
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All Instructions for the DU811SWPU4
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