DU930PWSQ1 Whirlpool Dishwasher - Instructions

Could not take apart the upper rack on my whirlpool dishwasher to replace its wheels to transport its upper rack. The received parts did not match the old ones. Called parts and they suggested these new parts remanufactured and changed from the old ones but they had not been notified. Brought to professional mechanics and they figured it out. Bullshit parts company!!

Followed instructions as the videos on this page show.

Pulled dishwasher out from counter. Took cover off and replaced door springs.

Open the dishwasher door and remove the lower dish rack.
The spray arm nut had broken off and the spray arm was wobbly.
Removed the spray arm. The threads of the nut had broken off inside the arm. I used three 1/4 inch bolts and inserted them together inside the threaded part of nut and turned counterclockwise. The threaded section came out.
Once the new nut arrived, I replaced the spray arm in the dishwasher and screwed the new nut clockwise in the center of the arm. That's it!

The 1/4 inch impeller bolt to shaft would not budge with a nut driver so I had to use a ratchet to loosen it. I could not hold the drain impeller with an adjustable wrench so I had to use a vice-grip. This still did not loosen it so I used an oscillating power saw to cut away at the bottom of the drain impeller being careful to only cut so deep, I didn't want to cut into the motor shaft. Once I had cut some grooves into the drain impeller, I could break it into pieces and remove it. Upon reassembly I tightened the 1/4 inch bolt with the ratchet.

This spinner is attached to a plastic module PN WP3379369 which is held in place by two screws to the top of the dishwasher. I was able to temporarily reattach the spinner by using a hot soldering iron to melt the nylon axle that goes through the spinner. By using a very small metal washer placed on top of the spinner I was able to melt enough off the end of the nylon axle so as to keep the spinner in place and still be able to rotate. By far the most difficult part of this repair is removing the two stops that prevent the upper washer rack being removed from the machine. Doing so requires using a pair of long nosed pliers and taking note of what needs to be squeezed. Even if installing a new part the upper rack needs to be removed in order to get access to this central part.

Removed piece of nut that remained and screwed in new one by hand

Luckily the local repair company gave me your email address after they said the silverware basket was no longer available.

I checked your website and luckily you had the wonderful picture as well as the grid which showed the size of the basket as well as the distance between the holes used to attach the basket on the door. I only had to measure my basket's width and height and more importantly the space between the holes. The one you showed was identical in size and style to my current one.

The only time it took was to take the measurement, place the order on your site, open the package when it came and slide it in to place!
How great! I sure didn't want to get a new dishwasher when this one works just fine. Great price and great service. Many thanks,
Marlene Cummins
Williamsburg, VA

Researched parts - 10 minutes - - - Ordered parts - 5 minutes - - - Waited for parts - 14 DAYS! - - - Installed parts - 5 minutes

New gasket did not fix problem. Cleaned air vent cover for steam to exit. Gasket not the problem but new one looks good. thank you

door gasket old the vent was pluged up full of black slime cleaned out and door stopped leaking

I guess some food got caught in the water level sense float and caused it to mal function.
In the diagnosis process, I removed the arm to clean out any debree in the strainer ( found broken glass). I also found that the two rings mentioned above were worn. I replaced them and all is well.
Thank you for fast response with the replacement parts.

Easy fix. It’s a screw on by hand piece.

Just watched the YouTube video they recommended watching and it is very helpful. No tools needed and was finished in several minutes.

Note I did not have a model number just the manufacturer and name on unit. The website was still able to find the part. Impressive!
Easy installation. I recommend you also get the sprayarm seal. Be careful to insure the nut is seated securely before screwing in the nut. Highly recommend the video. Good company.