DU1014XTXB1 Whirlpool Dishwasher - Instructions

I removed broken mount by gently bending tabs, pressed new mount into upper dish rack, attached the spin arm and secured the mount with the screw.

A snap---it took less than 2 minutes after only a two day turnaround from ordering the part to receiving it at home..

Fantastic service. Thanks!!!!

Replacement parts from factory installed using u tube support video


Also replaced stop ends for top rack by removing old clip in to push down and lined up to secure in slots at end of rack, notice new plastic parts are installed by pushing hardware into slots downward until they clip into place

Easy to do. Less than fifteen minutes total and only tool required was a screw driver. Simply pulled out the old gasket by hand and then pressed in the new one with the screw driver. Anyone could do this.

Did the repair, but needed one extra step not described in video:

I followed the directions on the PartSelect Youtube video - very helpful! I do believe the heating element was the original culprit, as it had a "burn" area about the size of a dime that caused it to almost break into two parts. Obviously a point of failure.

BUT - after replacement, it still did not solve the problem of the dishes not drying.

After much web searching, I tried the diagnostic mode on the dishwasher, and that did a hard reset of the logic board and FIXED the problem.

So in all, it required both a new heating element AND a hard reset via diagnostic mode.

Followed the easy how-to video from PS. It was as easy as changing a light bulb.

The repair was similar to the very good video provided by PartSelect. However, I did make a few changes. The new rack was slightly different in the front side compared to the old rusted rack. After I removed the old rack from the dishwasher, I placed the two racks side-by -side to make sure they were compatible. They were identical in the rear structure and overall size, so I proceeded to change out the wheel racks, rack height adjusters and upper wash arm to the new rack. I suggest transferring each part one at a time so you can get the spacing correct. Also, in my case, many of the items needed to be washed with water to remove soap buildup in these parts before moving to the new rack. I would also suggest putting the upper wash arm (needed in this case) on the new rack last. The total job took me about an hour including washing or rinsing all parts and reassembly. This is an easy job, just take your time and do one item at a time so nothing gets mixed up. I used a drill driver to remove a total of 4 Phillip head screws for the rack height adjusters but a regular Phillip head screw driver would work as well.

Put in both a new element and thermostat. Did not fix problem. Using an ohm meter I did not measure any voltage to the thermostat. Suspect it’s a problem in the control unit, and decided to replace dishwasher.

Soak up the water in the dishwasher with an old towel. Removed the cover under the dishwasher. Found the pump and twisted it off anti clockwise. Replaced with the new pump. Run a quick cycle, to make sure it pumped out all the water. My wife has used it several times since without any issues.

Disconnected the damaged hose extension from the dishwasher outlet drain hose and the connection to the sink drain. Removed two clamps. One a spring clamp and the other a screw clamps. Connected the new extension hose with a spring clamp to the dishwasher outlet drain hose. Connected the other end to the sink drain with a screw clamp. Checked for leaks. Good to go!

Only one friction sleeve was broken. So I pulled out the dishwasher to see how the one on the other side went on. It was very easy to replace and I replaced both. Unit works fine now.

Followed the video from PartSelect. I've used PartSelect for replacement parts three times now, and their videos do an excellent job of showing how to do the repair.

It's worth noting that some DIY repair videos may not be easy to find - PartSelect's customer service department is really good at finding them and sending links. If you don't see a video, call and ask.

quick and easy replacement, without tools...

i ordered the wrong part and received the new part and credit for the old part, quickly...Plus, I was kept informed with e-mails....

excellent service...

Follow the u tube instruction. Replacing the pump was very simple and easy. The hard part was getting the dishwasher out of the cabinet and back in again.

Removed DW following great instructions for our unit at: repairclinic.
Problem when removing actual pump as a thin metal screen fell out after. Cleaned it and tried to reinstall the screen. It took over an hour figuring out how the screen went back in as it was cut to fit a certain way and had to try it over and over blindly then try to get it to stay before putting in pump. Finally put DW on its face. It was almost two hours after starting that everything was done exactly as instructed.

Started washer. Water came in perfectly. After about two minutes when the washer arms would start there was a horrible grinding sound and we promptly turned it off. My wife gave up the fight and is washing dishes by hand. That was a $172.00 experience.

Thanks to everyone for posting their experiences on changing the heater element. The most difficult part of the repair was getting the dishwasher out of the cabinet. I didn't know that I should disconnect the water line underneath the sink and this would make the removal easier. Also, because the copper water line going to the dishwasher was kinked, I ended up changing it with a flexible steel braided line.....much easier to install.

Once the dishwasher was out of the cabinet, I turned it over and easily removed the clips that held the heater element in.

I would definetly recommend people doing this repair themselves, it will save you a lot of money!!!!!