DU920QWDQ3 Whirlpool Dishwasher - Instructions
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- Customer:
- Marlene from Williamsburg, VA
- Parts Used:
- W11027965
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The silverware basket was deteriorating and silverware partially falling through
Luckily the local repair company gave me your email address after they said the silverware basket was no longer available.
I checked your website and luckily you had the wonderful picture as well as the grid which showed the size of the basket as well as the distance between the holes used to attach the basket on the door. I only had to measure my basket's width and height and more importantly the space between the holes. The one you showed was identical in size and style to my current one.
The only time it took was to take the measurement, place the order on your site, open the package when it came and slide it in to place!
How great! I sure didn't want to get a new dishwasher when this one works just fine. Great price and great service. Many thanks,
Marlene Cummins
Williamsburg, VA
I checked your website and luckily you had the wonderful picture as well as the grid which showed the size of the basket as well as the distance between the holes used to attach the basket on the door. I only had to measure my basket's width and height and more importantly the space between the holes. The one you showed was identical in size and style to my current one.
The only time it took was to take the measurement, place the order on your site, open the package when it came and slide it in to place!
How great! I sure didn't want to get a new dishwasher when this one works just fine. Great price and great service. Many thanks,
Marlene Cummins
Williamsburg, VA
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- Customer:
- RUDOLPH from NORWALK, CT
- Parts Used:
- WP3374343
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Dishwasher door very heavy to lift or drop down due to broken spring.
Was very easy to replace broken spring which required each end of spring to be reconnected to bracket located on the door and frame of the dishwasher. Was able to complete without moving the entire dishwasher frame.
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- Customer:
- mike from SHELTON, WA
- Parts Used:
- WPW10509257
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
DOOR leaking
door gasket old the vent was pluged up full of black slime cleaned out and door stopped leaking
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- Customer:
- Ed from Ulysses, KS
- Parts Used:
- WPW10509257
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
dish washer leaking out bottom of door
New gasket did not fix problem. Cleaned air vent cover for steam to exit. Gasket not the problem but new one looks good. thank you
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- Customer:
- JOHN from IONIA, MI
- Parts Used:
- W11169039
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
cut wire in center sprayer to remove plastic holder for new basket
after that every thing went very well
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- Customer:
- DOUG from KENTS STORE, VA
- Parts Used:
- W10311986
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Lower dishwasher rack was deteriorating (extensive rust) and needed to be replaced
The lower dish rack rolls directly out of the dishwasher without problem - there is no permanent attachment. The new rack comes as a kit, which includes the 4 required dish rack wheels (Part # 6 in the diagram). One part (only) from the original dish rack needs to be removed and re-installed on the new rack - the upper spray arm tower (Part #5 in the diagram). That is easily removed from the original rack with a 1/8 counterclockwise turn, to disengage the 'feet', and installed on the new rack with a 1/8 clockwise turn. The kit is designed to allow for use on multiple models, so there are 'extra' parts left over, after it is used for the DU8500XX-2 dishwasher. These can be discarded.
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- Customer:
- James from MILFORD, CT
- Parts Used:
- WPW10204131
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Top glass rack broke
Just watched the YouTube video they recommended watching and it is very helpful. No tools needed and was finished in several minutes.
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- Customer:
- Jose from Coolidge, AZ
- Parts Used:
- WP3378134
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Cap was missing/lost.
Easy fix. It’s a screw on by hand piece.
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- Customer:
- Tim from Lock Haven, PA
- Parts Used:
- WPW10509257
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
door seal leak
Removed seal from door with flat head screwdriver, replaced with new seal. Actually took longer to get out of the box rather than to fix!
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- Customer:
- Jonathan from Henderson, KY
- Parts Used:
- WPW10509257
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Door leaking water.
The old gasket around the door pulled out easily but was pretty nasty. While cleaning the channel out, kept finding more gunk that had built up. I decided to go ahead and take off the Inner Door. Used Torx driver to take off the screws. Found a tremendous amount of gunk built up. Was well worth taking the extra time to clean it all out. Replaced the Inner Door and put new gasket in channel. No more leaking!
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- Customer:
- C BURRDYNE from ORANGEVALE, CA
- Parts Used:
- WPW10204131
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
just slipped yhr olf part out and replaced it w/the new part
It just snapped in placed. Very easy.
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- Customer:
- Betty from Warren, MI
- Parts Used:
- 3380872
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Silverware basket was broken
Removed old basket and popped in new basket.
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- Customer:
- William from Rolla, KS
- Parts Used:
- 3374621
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Socket set, Wrench (Adjustable), Wrench set
wouldn't let water in dish washer
unhook electric & unscrewed 2 metal screws unhooked water line,& replaced new one & reversed hooking up all it worked fine
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- Customer:
- Althea from Vancouver, WA
- Parts Used:
- WPW10509257
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Leaking Dishwasher
I poked the old gasket with a fork tine so I could get a grip on the old gasket as I didn't have pliars, pulled it out in less than 4 seconds, folded the new gasket in half and started center top of the slot the old gasket was in and pushed the new gasket in on each side from the top to the bottom. Very easy. I'd say it took me longer to open the package with my teeth than in doing all of the above.
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