DU1000CGQ2 Whirlpool Dishwasher - Instructions

No Water supply to Dishwasher. Turned off main Supply valve under sink.First took off old Diswasher supply valve and repaired it by cleaning it and it worked for two weeks. I ordered the part, but then cancelled it and Partselect service was great and cancelled it immediately. After it went down after 2 weeks I re-ordered it and it came in 4 days.
To Take this part off I removed mounting scews with nut driver, disconeected electronic plug connector, removed the compression fitting from the water supply and removed the outlet hose..reversed all of the above to install.

The repair went well with the major problem being I replaced the drain hose without removing the dishwasher from it's position. Due to this I removed the drain end with out being able to see the hose and put it back on by feel. Over all I was back up and running with in 30 minutes and everything has worked very well so far.

The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.

Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.

Hint - Order at least 2 springs! They are not expensive.

I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.

I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.

So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.

Take care

I bought the kit because it had other parts that I thought I needed.

WATCHED THE VIDEO FOR 2 MINUTES. REPLACED THE 3 PARTS IN LESS THAN A MINUTE. THANKS FOR THE VIDEOS.

Pulled the old gasket out with needle nose pliers, cleaned the slot for the gasket, installed the new gasket, needed no tools. This repair took 5 min.

Removed the plugs in the slides, removed the rack, slid the new rack in and replaced the plugs.

I ordered a dishwasher soap dispenser "lid assembly". When it arrived, it was not an assembly at all but only a lid. I had to reorder a pin and spring, When i finally had every thing, it was an easy repair.

I went back to the web site to make sure I'd ordered the right part.?? looked at the diagram and then watched your little video.?? He had the part hooked opposite of what was shown. (The arm wouldn't rotate) So I turned it arround. While he was still??. It took me less that 5 min and the dishwasher is working Great.????

Was very easy to replace broken spring which required each end of spring to be reconnected to bracket located on the door and frame of the dishwasher. Was able to complete without moving the entire dishwasher frame.

Note I did not have a model number just the manufacturer and name on unit. The website was still able to find the part. Impressive!
Easy installation. I recommend you also get the sprayarm seal. Be careful to insure the nut is seated securely before screwing in the nut. Highly recommend the video. Good company.

The old gasket around the door pulled out easily but was pretty nasty. While cleaning the channel out, kept finding more gunk that had built up. I decided to go ahead and take off the Inner Door. Used Torx driver to take off the screws. Found a tremendous amount of gunk built up. Was well worth taking the extra time to clean it all out. Replaced the Inner Door and put new gasket in channel. No more leaking!

Luckily the local repair company gave me your email address after they said the silverware basket was no longer available.

I checked your website and luckily you had the wonderful picture as well as the grid which showed the size of the basket as well as the distance between the holes used to attach the basket on the door. I only had to measure my basket's width and height and more importantly the space between the holes. The one you showed was identical in size and style to my current one.

The only time it took was to take the measurement, place the order on your site, open the package when it came and slide it in to place!
How great! I sure didn't want to get a new dishwasher when this one works just fine. Great price and great service. Many thanks,
Marlene Cummins
Williamsburg, VA

I had already removed the old parts so when the new parts arrived, I just attached the water inlet tube holder and put the nut on the top of the sprayer assembly and it was good to go!!!! I ordered the parts one day before 3:00 and they were delivered the next day!!!! Unbelievable service!!!! Thanks and I am a very satisfied customer!!!!

Julie Welty

Was a simple task to perform, a child could have done it. The technical skills diagnosing it was a bit hard though. The skills finding the culprit was indeed simple. Rubber was torn. Dishes would not come clean especially on the top & would not dry properly. The rubber piece being torn in half made it hard for the water & soap to despense to the top through thh center plastic tube, but now it cleans great. Thank's
Now to find out why it won't dry properly at the heating element is another task. It leaves water droplets on the dishes.
Once I got the rubber screw on attachment installed the dishes are clean & dry now & no water dropplets on the dishes.
The water dispenses up to the top like it suppost to throught the small tube to wash the upper rack dishes.
The wife is happy now she doesn't have to clean & dry them by hand.
Thank's so very much!!
Now on to the next project in hand to submit later on.