DU9700XR8 Whirlpool Dishwasher - Instructions

First, I checked the ripped box for damage to the dishrack. Fortunately, there was none. Then I looked for the instruction booklet. Unfortunately, there was none. And the parts bag was ripped and I did not know what was supposed to be in it. So, I rechecked the photo of the dishrack on the website and found that either parts were missing or the dishrack was different than illistrated. After a few moments of thought, I realized the latter was the case. I then figured I would have to use some deep thought to do the installation since neither the missing instruction booklet nor the unzoomable photo would help. So, I pulled out the tall thin thingamabob from the old dishrack and put it in the new one though it did not secure as tightly. Then I put the wheel units on just like the old one. What I could not immediately figure out was where the collapsible rack row was mounted. I eventually realized that the rod went into a hole in the wheel units and the latch mounted above one unit. I still have no idea where the two other tan clips go. Though the dishrack is different and thus requires different science to fill it, it appears to do the job.

Thanks for asking.

By the way, it was not blue.

The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.

Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.

Hint - Order at least 2 springs! They are not expensive.

I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.

I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.

So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.

Take care

I bought the kit because it had other parts that I thought I needed.

It was a piece of cake, just slapped together and slid it into place!

Simply snapped new spray arm in place. Took longer to get the soray arm out of the shipping package.

The lower dish rack rolls directly out of the dishwasher without problem - there is no permanent attachment. The new rack comes as a kit, which includes the 4 required dish rack wheels (Part # 6 in the diagram). One part (only) from the original dish rack needs to be removed and re-installed on the new rack - the upper spray arm tower (Part #5 in the diagram). That is easily removed from the original rack with a 1/8 counterclockwise turn, to disengage the 'feet', and installed on the new rack with a 1/8 clockwise turn. The kit is designed to allow for use on multiple models, so there are 'extra' parts left over, after it is used for the DU8500XX-2 dishwasher. These can be discarded.

I followed the instructions that came with the spring and found them to be very complete. The repair was easy. The repair involved removal of the lower access door, installation of the new spring and replacing the access door.

Was a simple task to perform, a child could have done it. The technical skills diagnosing it was a bit hard though. The skills finding the culprit was indeed simple. Rubber was torn. Dishes would not come clean especially on the top & would not dry properly. The rubber piece being torn in half made it hard for the water & soap to despense to the top through thh center plastic tube, but now it cleans great. Thank's
Now to find out why it won't dry properly at the heating element is another task. It leaves water droplets on the dishes.
Once I got the rubber screw on attachment installed the dishes are clean & dry now & no water dropplets on the dishes.
The water dispenses up to the top like it suppost to throught the small tube to wash the upper rack dishes.
The wife is happy now she doesn't have to clean & dry them by hand.
Thank's so very much!!
Now on to the next project in hand to submit later on.

after that every thing went very well

The 1/4 inch impeller bolt to shaft would not budge with a nut driver so I had to use a ratchet to loosen it. I could not hold the drain impeller with an adjustable wrench so I had to use a vice-grip. This still did not loosen it so I used an oscillating power saw to cut away at the bottom of the drain impeller being careful to only cut so deep, I didn't want to cut into the motor shaft. Once I had cut some grooves into the drain impeller, I could break it into pieces and remove it. Upon reassembly I tightened the 1/4 inch bolt with the ratchet.

Repair went exactly like the video i watched online. Perfect

I replaced the seals per the video instructions.

Since there were no printed instructions, we looked at the photo schematic.
Reassembly using the photo was easy by putting the old rack alongside the new one and adjusting the new rack spacing to match the old one.
We also had new wheels which snapped on.
We were delighted to repair and replace this good, older dishwasher rather than purchase a new one!

Did not use the new parts. After removing the spray arm, found a screw out of place. Put the seal ring back in place and the screw back in the hole. Machine works like new.

Kit didn't have the center conical piece. Easy to switch tho. I am impressed at the speed of which the part arrived.