DU1000CGB2 Whirlpool Dishwasher - Instructions

New gasket did not fix problem. Cleaned air vent cover for steam to exit. Gasket not the problem but new one looks good. thank you

door gasket old the vent was pluged up full of black slime cleaned out and door stopped leaking

I guess some food got caught in the water level sense float and caused it to mal function.
In the diagnosis process, I removed the arm to clean out any debree in the strainer ( found broken glass). I also found that the two rings mentioned above were worn. I replaced them and all is well.
Thank you for fast response with the replacement parts.

This spinner is attached to a plastic module PN WP3379369 which is held in place by two screws to the top of the dishwasher. I was able to temporarily reattach the spinner by using a hot soldering iron to melt the nylon axle that goes through the spinner. By using a very small metal washer placed on top of the spinner I was able to melt enough off the end of the nylon axle so as to keep the spinner in place and still be able to rotate. By far the most difficult part of this repair is removing the two stops that prevent the upper washer rack being removed from the machine. Doing so requires using a pair of long nosed pliers and taking note of what needs to be squeezed. Even if installing a new part the upper rack needs to be removed in order to get access to this central part.

Open the dishwasher door and remove the lower dish rack.
The spray arm nut had broken off and the spray arm was wobbly.
Removed the spray arm. The threads of the nut had broken off inside the arm. I used three 1/4 inch bolts and inserted them together inside the threaded part of nut and turned counterclockwise. The threaded section came out.
Once the new nut arrived, I replaced the spray arm in the dishwasher and screwed the new nut clockwise in the center of the arm. That's it!

I follow the video and it was easy thanks! you save me money and my old dishwasher Timmy S. GA

The 1/4 inch impeller bolt to shaft would not budge with a nut driver so I had to use a ratchet to loosen it. I could not hold the drain impeller with an adjustable wrench so I had to use a vice-grip. This still did not loosen it so I used an oscillating power saw to cut away at the bottom of the drain impeller being careful to only cut so deep, I didn't want to cut into the motor shaft. Once I had cut some grooves into the drain impeller, I could break it into pieces and remove it. Upon reassembly I tightened the 1/4 inch bolt with the ratchet.

Luckily the local repair company gave me your email address after they said the silverware basket was no longer available.

I checked your website and luckily you had the wonderful picture as well as the grid which showed the size of the basket as well as the distance between the holes used to attach the basket on the door. I only had to measure my basket's width and height and more importantly the space between the holes. The one you showed was identical in size and style to my current one.

The only time it took was to take the measurement, place the order on your site, open the package when it came and slide it in to place!
How great! I sure didn't want to get a new dishwasher when this one works just fine. Great price and great service. Many thanks,
Marlene Cummins
Williamsburg, VA

The old gasket around the door pulled out easily but was pretty nasty. While cleaning the channel out, kept finding more gunk that had built up. I decided to go ahead and take off the Inner Door. Used Torx driver to take off the screws. Found a tremendous amount of gunk built up. Was well worth taking the extra time to clean it all out. Replaced the Inner Door and put new gasket in channel. No more leaking!

I had already removed the old parts so when the new parts arrived, I just attached the water inlet tube holder and put the nut on the top of the sprayer assembly and it was good to go!!!! I ordered the parts one day before 3:00 and they were delivered the next day!!!! Unbelievable service!!!! Thanks and I am a very satisfied customer!!!!

Julie Welty

Removed seal from door with flat head screwdriver, replaced with new seal. Actually took longer to get out of the box rather than to fix!

required NO tools,

just unscrew the large thumb screw, and replace the washer arm bearing!

problem solved like that!

maybe a 5 min job. part was a perfect match.

Followed instructions as the videos on this page show.

used a screw driver, removed 2 screws, removed broken piece, screwed in new part ....all done :)
took less than 15 minutes to do*

i just wanted to let everyone know..I ordered the part on a monday and received it on wednesday I was amazed...the part fit perfectly ...and was very easy to install myself....ty so much ...

First I removed the nut holding down the lower washarm in place. I then lifted up the lower washarm where it's held in place by the nut. I replaced the two new parts: The lower sprayarm seal that seats underneath the lower washarm and the washarm bearing ring that seats on the top of the lower washarm just underneath the nut. A schematic parts list diagram can be downloaded on the KitchenAid website. The wobbling motion of the lower washarm still seems to have the same amount of play as it had before I replaced the two parts. The lower washarm itself is in fine shape including the nut. I even attempted several other different ways to install the seal and bearing ring, yet the washarm still wobbles when I manually spin it. I called KitchenAid to find out if wobbling of the lower washarm was normal. Unfortunately, the person I spoke to didn't seem to me to knowledgable enough in this area.