MDB5969SDE1 Whirlpool Dishwasher - Instructions

Very easy. I removed the two screws on the base plate, then the two screws that attach the washer to the cabinet, and pulled the washer out of its slot. I installed the broken side and closely checked the other side and felt it didn't need repairing. I put it back together and the door works very well.

Thanks,
Ted K.

followed directions, a kid could have done it,

Pulled the dishwasher out and took the two door balance links off and put the new ones on and attached to the spring. It was very quick and easy

Very, Very easy - watched the Installation Video highlighted on web page and the entire process took less than 5 minutes!

Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer.
Thank you.
Sue M
Masdsachusetts

Husband watched your repair video. Everything went well and we are very pleased.

I manually attached the track stop to the right track in the disheasher.

I had to replace the whole sliding system on the top rack. Plus the clips holding it. It snapped. I watched the video and did the steps from Steve. The rack slides better than when brand new. Whirlpool wouldn’t pick up phone but part select did. So thank you for being there so I could fix the rack and be able to use the dishwasher again.

Removed lower kick panel and there it was on the left hand side. Removed the waterline and removed the mounting screws. Disconnected the inlet waterline into the dishwasher. Removed the bad inlet valve and replaced in reverse order.

Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!

Tipped over washer, removed attachment bolts, installed new pump by clamping water hoses. Be sure to use proper crimping pliers, not the generic slip joint pliers. Replacement pump included required new clamps.

Pulled the dishwasher out and removed the plastic pulley on the bottom of the unit. Installed the new pulley. wrapped the string assy. around the pulley and attached it to the spring and reinstalled it to the back of the dishwasher. We discovered the front bracket on the dishwasher door was bent slightly causing the string to rub and probably is what caused the string to break. We bent the bracket back into shape and reinstalled the dishwasher in its cavity.

Followed a repair video.

Step 1. Cut off water supply. Step 2. Remove two screws from bottom plate to remove the plate. Step 3. Check that drain line and power supply have enough slack to move the unit out from under the cabinet. Step 4. Remove two screws from top frame that secure the unit to the cabinet framing (note my counter-top is granite so framing goes across the top of the unit; so units are secured directly to the countertop). Step 5. Disconnect water supply line and place something, i.e., a plate, old towel, etc. to catch excess water in the supply line. Step 6. Lower leveling feet to provide clearance to remove the unit. Step 7. Pull unit carefully from under cabinet to access both sides so Door Balance Link Kit is accessible, checking for tension on drain line and power supply line (see Step 3.) as you are pulling out the unit. Step 8. Remove broken Door Balance Link Kit (pay attention to how the rope is positioned around the pulleys; using your phone to take a picture before you disassemble the kit is a good idea). Note-the replacement kit is different in design/appearance (not function) from the OEM part. This should be clearly stated in the "Description" paperwork accompanying the part but it is not. Step 9. Install the new Door Balance Link Kit exactly as the replaced one. It is important to note that there was no spring tension when the broken part was removed so re-attaching the part with the spring attached takes some strength because of the tension. I recently (9 weeks ago) had two brain surgeries; my right arm was paralyzed following the second surgery. Although I am recovering fine, I have not gained my hand strength back completely. I used a screwdriver to stretch the spring back to the attachment point which allowed me to slip the spring into the hole. If you have to use this method or a similar technique, use extreme caution. The spring is strong and if it slips could cause an injury or damage. I strongly suggest that while the unit is out that you replace the other (non-damaged) Door Balance Link Kit. It's had the same wear as the broken and its likely to break soon. Again, if you have the hand strength to remove the spring by stretching it to disconnect it, that is the best approach. But, if you do not have the hand strength, simply take a pair of channel-locks, grasp the end of the spring to stretch the spring to remove tension on the rope and hold it while cutting the rope. Release the tension on the spring and repeat steps 8 & 9 to install the second kit. Step 10. Move the unit back into position to attach the water supply line and then attach the water supply line. Step 11. Carefully reposition the unit back into place checking to make sure the water line, drain line, and power supply are not crimped. Step 12. Once in position, use leveling feet to raise the unit to its proper height while checking to make sure it is square/level. Step 13. Replace the screws removed in Step 4. Step 14. Run the machine through a quick wash before replacing the bottom plate to verify there are no water leaks, crimped hoses, etc. Step 15. Replace the bottom plate (see Step 2.).

Installation went easy your how to tutorial video was spot on perfect