MDB8969SDH1 Whirlpool Dishwasher - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Keith from WASECA, MN
- Parts Used:
- W11177741
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
Door seal leaking because items from silverware basket damaged the seal while sliding the bottom tray back into the dishwasher.
Gently pull the old door seal out of it's track observing the orientation of the seal and the amount of extra seal at the ends of the seal grove/track..
Start installing the seal on one side leaving about the same amount of extra seal as original seal before removal.
Be sure the seals orientation is the same as the seal that was removed.
Carefully pressing the seal into the grove/track designed to hold the seal. Be careful to fully seat the seal into the grove/track.
The corners will be a little tricky, but carefully press and seat the new door seal all the way around. There should be a little extra seal after you get to the end of the grove/track.
Good luck, the new door seal solved my water leak.
Start installing the seal on one side leaving about the same amount of extra seal as original seal before removal.
Be sure the seals orientation is the same as the seal that was removed.
Carefully pressing the seal into the grove/track designed to hold the seal. Be careful to fully seat the seal into the grove/track.
The corners will be a little tricky, but carefully press and seat the new door seal all the way around. There should be a little extra seal after you get to the end of the grove/track.
Good luck, the new door seal solved my water leak.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Royce from MODESTO, CA
- Parts Used:
- W10195416
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
Wheel assembly broke
I opened the package took out the replacement part and installed it with no tools. Easy, done in 10 minutes.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Rod from CASPER, WY
- Parts Used:
- W10861000
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
Detergent dispenser would not open during wash cycle
Removed the inner panel, remove electrical connection to dispenser, remove dispenser, metal tabs that hold it in, are a bit hard to pry metal tabs, and when installing net dispenser tabs are also a little difficult to pry tabs to install but doable. So far works like it should.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Keith from BRECKENRIDGE, CO
- Parts Used:
- WPW10546503
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The left front tab holding Rack Adjuster to slide out rail snapped off
I did a Youtube search and discovered there were a couple that showed the replacement in detail. I watch the entire process once and then had my laptop beside the upper rack and paused the video after each step. That worked well
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Bryca from TULSA, OK
- Parts Used:
- WPW10653840
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Dishwasher door stopped latching properly.
Initial inspection of the issue and research suggested the door latch was malfunctioning / broken. I bought the part and expressed it home. The installation involved removing the door screws on the inside of the door, separating the front and back panels, unplugging the door latch, removing it from its niche and popping in the new one. Reverse the take apart and it was done. Very simple swap. Hardest part was juggling the two halves of the door and preventing the door for trying to close in the process as the bulk of the weight is in the outside half of the door.
The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.
The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- David from OXFORD, MI
- Parts Used:
- WPW10348269
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
drain pump noisy, broken piece of glass caught in pump.
removed kick panel with screwdriver, 90 degree turn of screw. Put towel under drain pump. Disconnect drain hose by loosening spring clip with pliers to provide access to pump. released spring clip on old motor while turning counterclockwise to separate pump from drain reservoir. inspect drain reservoir from inside machine to remove any foreign objects. Installed new pump by indexing attachment flanges to notches in reservoir and turning pump clockwise until locking tab makes audible click. reattach drain hose insuring hose is contacting "stop" ribs on drain hose pipe. Run wash cycle on machine to insure there are no leaks. Re-attached kick panel.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Randy from Tucson, AZ
- Parts Used:
- WPW10327249, WPW10195039
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door leaking
Float switch right in front. Did not remove dishwasher. Used small flat screwdriver to un clip cover. Very soft and easy. Unplug and it slides out.
Same with the water inlet. Did not remove and used a screwdriver and small channel locks. Turn off water. Remove hose and remove screw. Slides out. Very easy.
Same with the water inlet. Did not remove and used a screwdriver and small channel locks. Turn off water. Remove hose and remove screw. Slides out. Very easy.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Harold from OMAHA, NE
- Parts Used:
- WPW10546503
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Plastic peg that holds the upper main rack failed and broke off left side allowing the rack to droop and not usable.
In looking at the parts catalog the part I needed didn’t state left or right side piece. I understood that the same part was used on both sides. Knowing the other side may fail also I ordered (2) pieces. Once they arrived I took apart the surrounding element using a screw driver to pop the enclosure apart carefully. I noted where each clip went and re-assembled the enclosure.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Walter O from CROYDON, PA
- Parts Used:
- WPW10348269
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Dishwasher would not empty.
Ordered a new pump (after a online diagnosis). Followed the instruction video on the website...also took the time to replace the discharge hose due to residue buildup...tested dishwasher (one cycle). Slide dishwasher back into opening....DONE. Works perfectly. THANKS
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Maynard from WISDOM, MT
- Parts Used:
- WPW10348269
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Would not drain water
Pulled washer out far enough to put 2x4’s under front feet. Removed front panel, I clipped wire connector and unplugged it. Pushed plastic locking lever in and twisted unit counterclockwise. Wiped inner rim and reversed above procedure to assemble.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jane from JOLIET, IL
- Parts Used:
- W10195416
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Replaced wheels on lower rack
My husband did the repair. It was very easy. He basically just popped off the old wheels and popped on the new ones.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jan B. from BEAVER, OK
- Parts Used:
- W10195416
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Wheels fell off
These wheel assembly that came on the lower rack of my dishwasher were junk! They started falling off within 6 months. I put them back on to the point that the pin in the center of the wheels would no long stay in place, thus the frustrating situation of the wheels falling off often.
Assembly was easy peasy!
Assembly was easy peasy!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Dylan from RIVERSIDE, CA
- Parts Used:
- WPW10348269
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Dishwasher not draining on final cycle and smelled of burning
I had a common issue on many dishwashers, the final drain cycle was not draining but the pump was trying to turn. Also, the drain pipe was clean. This issue caused a burning smell, like a circuit board heating up. Half plastic smell, half electrical. I bought a replacement pump, followed the pump replacement video instructions from PartsSelect, and it was replaced in under 15 minutes without any tools.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Matthew from CHATHAM, VA
- Parts Used:
- W10703867
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Wrench set
Defective dishwasher heating element
Turned off water supply to the unit. Removed plastic cover at bottom front. I only had to disconnect the copper water line to slide the unit about 1/3 of the way out. I then was able to reach the wires, disconnect them and use a stubby box/open end wrench (5/8? don't remember for sure) to remove the plastic nuts. I then opened the door, removed the bottom basket and slipped the element right out. Installation of new part was reverse.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Tom from CANBY, OR
- Parts Used:
- W10861000
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Replacing the soap/rinse dispensing module in front door of dishwasher
1. Remove front of door with torx screws around inside top and sides of door.
2. Unclip and remove plug with two wires for dish soap solenoid. You may have to lie on your back or use a mirror to see the location of the small clip retaining the plug.
3. Unclip and remove dispenser module. Here's the rub: the clips used to retain the unit in the door panel of my dishwasher are tabs cut in the stainless steel cut-out and rolled back at a 90 degree angle to retain their springiness. They seat against the back edge of three plastic ridges along the top, bottom and one along each side of the dispenser module. The key is to remove the module without permanently bending these tabs, thereby losing their springiness and destroying their ability to clip tight against the new module to hold it in. I had some success slipping 3 pieces of flashing under the stainless tabs along the top and sides of the old module, allowing the plastic retaining ridges to ride under the tabs all together and move forward to disengage the clips without permanently bending the tabs.
4. Reassembly is just the reverse.
2. Unclip and remove plug with two wires for dish soap solenoid. You may have to lie on your back or use a mirror to see the location of the small clip retaining the plug.
3. Unclip and remove dispenser module. Here's the rub: the clips used to retain the unit in the door panel of my dishwasher are tabs cut in the stainless steel cut-out and rolled back at a 90 degree angle to retain their springiness. They seat against the back edge of three plastic ridges along the top, bottom and one along each side of the dispenser module. The key is to remove the module without permanently bending these tabs, thereby losing their springiness and destroying their ability to clip tight against the new module to hold it in. I had some success slipping 3 pieces of flashing under the stainless tabs along the top and sides of the old module, allowing the plastic retaining ridges to ride under the tabs all together and move forward to disengage the clips without permanently bending the tabs.
4. Reassembly is just the reverse.
Was this instruction helpful to you?
Thank you for voting!