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MDB8969SDH0 Whirlpool Dishwasher - Instructions

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All Instructions for the MDB8969SDH0
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Customer:
Dale from DOWNINGTOWN, PA
Parts Used:
W11177741
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Dishwasher was leaking but I couldn't determine exact cause, so I tried replacing the gasket which is common cause of leaks.
Removed old gasket, cleaned track thoroughly, then followed instructions from video on Part Select order form. Instructions very clear and precise. Getting the new gasket was a little tedious at the corners but take your time and work the gasket with your fingers as shown on the video.
7 of 8 people found this instruction helpful.
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Customer:
Dennis from APACHE JCT, AZ
Parts Used:
W10861000
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Door gasket came off and bound up door
Searched internet found a YouTube video not quite the same model but close enough to get me going and the steps were the same
6 of 6 people found this instruction helpful.
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Customer:
Patrick from HIGHLAND MLS, NY
Parts Used:
WPW10348269
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Dishwasher had a pool of water in it after using it.
Soak up the water in the dishwasher with an old towel. Removed the cover under the dishwasher. Found the pump and twisted it off anti clockwise. Replaced with the new pump. Run a quick cycle, to make sure it pumped out all the water. My wife has used it several times since without any issues.
6 of 6 people found this instruction helpful.
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Customer:
Derek from ROCKFORD, MI
Parts Used:
WPW10348269
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Dishwasher Not Draining
The video included with this part is perfect. Unplug the dishwasher, take off the front trim piece, remove the drain hose from the pump, unclip the power, press the little clip that holds the pump in while turning it counter clockwise to remove. Then just do that in the opposite order to put the new one in. Just make sure you hear it click when you twist the new one on so you know the clip has engaged. Super easy.
6 of 6 people found this instruction helpful.
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Customer:
Thomas from WEST WARWICK, RI
Parts Used:
WPW10348269
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Dishwasher would not drain. Pump was jammed with broken glass .
Turn off breaker to dishwasher.
Remove lower basket.
Drain any water using a wet vac.
Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver.
Should be able to reach pump. Turn counter clockwise to remove.
Disconnect plug wire on pump.
Install new pump by turning clock wise.
Reattach wire plug.
Run a wash cycle with empty dishwasher and check for leaks.
Replace cover plate.
Done.
6 of 7 people found this instruction helpful.
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Customer:
WILLIAM from SYRACUSE, IN
Parts Used:
W11177741
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
The door gasket leaked water at the bottom of the door, No visible gasket damage.
I removed and reinstalled the new gasket per the video instructions, but I found the corners to be much harder to install than indicated. I finally used a large, flat, dull screwdriver to carefully push the gasket all the way in, and used my fingers to feel whether the gasket was all the way in. I figured if the gasket wasn't all the way in, I would have a leak at the bottom of the door because the top of the gasket would stick out farther than the bottom, which is exactly what the original symptoms were. Perhaps I didn't need a new gasket? There was no visible damage. Pushing in the corners of the original gasket may have fixed it, but the new gasket worked perfectly! Thanks, Part Select!!
7 of 10 people found this instruction helpful.
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Customer:
Jolene from CINCINNATI, OH
Parts Used:
WPW10195037
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Dishwasher was not filling up with water.
First I got online to troubleshoot issue to save mysel from a service call. One of the first UTube videos, a young man said usually the main issue was the lever. He pushed down on the floater. If it didn't click, than the lever below needed to be replaced. Most important to turn off the circuit breaker before beginning the repair. I got on whirlpool.com, Part Select, ordered the lever, which was under $10. And once delivered, was able to switch out the old lever with the new replacement. Part Quote video took me through the process step by step. The lever package was marked that usually it was only 2% of the time that replacing the lever fixed the issue. Of course, I was thrilled, my dishwasher was up and running again. Thank you.
7 of 11 people found this instruction helpful.
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Customer:
Peter from JERICHO, NY
Parts Used:
WP8270020
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
Door spring broke-Door falls down
Remove the mounting screws that hold the dishwasher under the counter top. Remove dust cover plates at the bottom of the machine. The machine will have to be pulled out, so turn off the water to the machine. Usually under the kitchen sink. Disconnect water supply and push it out of the way so the dishwasher can be pulled out. Pull machine out enough so you have access to the door cables and springs. The door will have to be in the closed(up) position to do the repair. Usually only one side is broken. Start with the broken side and copy the working side when installing new parts. Then repair the working side. To get the working side apart just pull on the spring and disconnect it from the cable. Do the reverse to reinstall.
6 of 8 people found this instruction helpful.
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Customer:
David from AURORA, OH
Parts Used:
W10861000
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Detergent dispenser broken
Followed instruction via YouTube video. The video instructs to pry on the tabs to remove the dispenser - actually, just bend them out of the way with a screwdriver or putty knife. Once the dispenser is out, you can use pliers to bend the tabs back before installing the new dispenser. The only thing I would add is how to re-install the seal strip along the top edge. It has a groove in it that must be installed over the top edge of the outer cover BEFORE you screw the inner door to the outer cover. This was not clearly explained in the video.
5 of 5 people found this instruction helpful.
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Customer:
Eldon from MEQUON, WI
Parts Used:
WPW10546503, W10861000
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Upper rack adjuster broke on one side. Detergent dispenser slide cover broke.
Replaced upper rack adjuster on both sides as these adjusters seem brittle due to heated drying over years. Followed YouTube video for repair. Very easy to fix.

Replaced the detergent dispenser on the door. Followed YouTube video with slight modification given moderate difference in model on video and my model. Relatively easy repair that takes a little bit of time.
5 of 5 people found this instruction helpful.
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Customer:
Dennis from AUBURNDALE, WI
Parts Used:
WPW10195039
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
water fill overflows at times
thought it could be due to the overfill control switch,so ordered one and replaced one in the washer. However, it did not solve the problem. Having a repair company coming to look at the dishwasher. Tipped the washer on its back and switch was readily accessable. Only had to open plastic covering over the switch, disconnect the wires and install new switch and reconnect the wires.
7 of 12 people found this instruction helpful.
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Customer:
Kelly from KINGWOOD, TX
Parts Used:
W11177741
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Slow water drip on bottom side of door, both sides.
Pulled off old seal. Pressed into groove the new door seal. No parts required.
5 of 6 people found this instruction helpful.
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Customer:
PAM from SISTERS, OR
Parts Used:
WPW10546503
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
The small knobs wore off that hold upper rack on the "drawer" guides.
I watched online repair video for replacing the part. 3 different clips held the part in place. Video showed how to properly remove each clip & also how to put them back on once part is replaced. Video was immensely helpful because I was afraid I break something else trying o remove them! I ordered & replaced the part by myself without help from my husband. My daddy would've been so proud. :)
5 of 6 people found this instruction helpful.
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Customer:
Lois from HUDSON, NC
Parts Used:
WPW10348269
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
pump not working
Looked on you-tube and it was so easy. Pump on bottom right. unplug pump and do a halfway turn. Plug the new one up and place the pump on, and turn halfway and its on. START your dishwasher
5 of 6 people found this instruction helpful.
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Customer:
Dean from CHAPEL HILL, TN
Parts Used:
W11177741
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Leaking around door
Pulled off old seal found center of new seal and pushed new seal into channel that old seal came out of starting at top middle underneath the latch
5 of 6 people found this instruction helpful.
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All Instructions for the MDB8969SDH0
31 - 45 of 134