MDB5969SDM0 Whirlpool Dishwasher - Instructions

Pulled the dishwasher out and took the two door balance links off and put the new ones on and attached to the spring. It was very quick and easy

followed directions, a kid could have done it,

Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer.
Thank you.
Sue M
Masdsachusetts

Very, Very easy - watched the Installation Video highlighted on web page and the entire process took less than 5 minutes!

I had to replace the whole sliding system on the top rack. Plus the clips holding it. It snapped. I watched the video and did the steps from Steve. The rack slides better than when brand new. Whirlpool wouldn’t pick up phone but part select did. So thank you for being there so I could fix the rack and be able to use the dishwasher again.

Husband watched your repair video. Everything went well and we are very pleased.

I manually attached the track stop to the right track in the disheasher.

The hardest part was pulling the unit out. Ours required the electric to be disconnected. First turn off breaker, then disconnect electric, then remove the 2 screws in the sides that keep it in place (located on top for non-stone counter). Slide unit out. Next remove the spring and connect the loop from the link to the spring. The other end of the spring goes in the hole next to the rear leg. Pull the string so there is enough slack to loop the spring aroung both pulleys and then slide the end over the hook on the bottom of the door. Use the other side as a guide. Slide unit back, hook up electric, replace mounting screws. Turn on breaker.

We pulled the unit out and were able to easily see where it broke. We replaced it relatively easy, pushed dishwasher back in; however, somehow the pump seal got broken in the process so now we have to replace the pump. This was totally unrelated to this repair - only can assume it happened when we pushed the unit back into place.

last time this piece broke, I called a tech and $150 to fix. I am not much of a do-it-yourselfer, but this was very easy. Removed to screws. I then pulled out dishawasher from cabinet. Removed plastic piece, replaced part, pushed dishwasher back and put in screws.

Easy, easy, easy. Appliances use to be built with metal parts that did not break as often.

My 2 yr old sat on the dishwasher door while it was open. It snapped both the links on the door causing the dishwasher door to drop every time it was ajar. It was a real danger to the kids or to anyone else unaware of the door given its weight.

I ordered the part from Part Select based model and some of the posts that it was something you can do yourself. Park Select was outstanding as got the part next day and got direction from others (thank you). I did not have either side of the door working so no real gauge but finally understood how it worked once I did a search online for a picture.

Recommendation: if both links (rope) are broken, you will need to hunt down the springs on side/back of machine. The part with small hole connects to the spring, the other to the door. Make a reverse S with the rope through the pully system for tention. I did not initially do the reverse S and the part popped of the door once I closed it. Otherwise, easy thing to do and certainly do not need a repair person.....if you need picture, do a search on dishwasher door pully system

Received the part. No instructions came with it. Luckily it was pretty simple to figure out. i removed the appliance from under the counter, saw how the part was attached on the other side and simply replaced the other side that was broken. Easy.

Disconnect top screws
Pull dishwasher out halfway
Notice how the other side is connected
Thread cord, use pliers to pull spring to connect.

The repair itself was relatively easy. I basically only had to remove the two screws that were securing the diswasher to the cabinetry, disconnected the water line and extended the diswasher out approximately 10 inches. I then replaced the part by hooking the new cable assembly to the spring and using pliers expanded the spring so I could snake the other end of the cable through the pulleys and attach it to the door. The otherside was my guide. This part should be modified to replace the two plastic ends with metal counterparts. This would allow the part to have a longer life especially in my case since the plastic end broke and not the cable itself.

Removed the bottom cover plates.
Removed the screws holding in the dishwasher.
Removed old single moving roller and replaced with newly designed double rollers.
Installed link(string).
Replaced other side rollers and link.
Reinstalled dishwaser.