DU920PWKS0 Whirlpool Dishwasher - Instructions

I manually attached the track stop to the right track in the disheasher.

Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer.
Thank you.
Sue M
Masdsachusetts

I poked the old gasket with a fork tine so I could get a grip on the old gasket as I didn't have pliars, pulled it out in less than 4 seconds, folded the new gasket in half and started center top of the slot the old gasket was in and pushed the new gasket in on each side from the top to the bottom. Very easy. I'd say it took me longer to open the package with my teeth than in doing all of the above.

follow instructions, unscrew old part, screw in new part, worked like new

Crazy Glued it together until we received the new part, but it fell off again. My husband installed the new piece and said it only took him about 2 minutes. You just take off the end cap and pop in the new piece and adjust to match the one on the other side of the rack. He said it was extremely easy and no tools required.

Nozzle cap rubber housing was split and cracked. It simply unscrews. The replacement was a matter of screwing the new nozzle cap on. My wife was trusted with this installation. Believe me, this indicates how easy it was.

Replacement part came. It was broken. I took pics of it, and send the pics and an email to PartSelect. They put another replacement part in the mail on the spot. I was shocked! The 2nd one arrived in perfect condition. BONUS POINT to PartsSelect!
Tom Houser
Roanoke, VA

I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.

Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.

Repair went exactly like the video i watched online. Perfect

As described with instructions, removed original "bearing," installed replacement, removed original spring, installed replacement springs. Not difficult.

Did not use the new parts. After removing the spray arm, found a screw out of place. Put the seal ring back in place and the screw back in the hole. Machine works like new.

I USED A PLUMBER

I replaced the seals per the video instructions.

Both springs (8066018 and 3368999) were replaced as recommended in your troubleshooting guide, but did not resolve the problem. Finally the Dual Motor, 3374501, was replaced. During the above, the plastic face of the door fell off, which created a nuisance task before proceeding to fix the original problem. However, while replacing the motor, I realized the purpose of the two, T-shaped studs sticking out of the motor. It is absolutely necessary that these sit inside the slots which engages the sliding plastic cover, which is spring loaded, in order to engage the release of the soap dispenser door. It was truly a learning experience, but I got it done.

So my dishwasher is 20 some years old. Woke up in the morning to smell burning plastic and the dishwasher never moving to the next part in the cycle. I thought it was the high limit, then the cycling thermostat(because cycling you'd think it was cycling wrong). Nope. It was working fine. I used a multimeter to test the high limit(ohm reading will be closed at room temp) and for the cycling(will be open at room temp, so use a multimeter with alligator clips and a lighter to trigger it to close). All of my existing parts were fine. So I went to the timer and tested with alligator clips, each part that connected during the timing cycle. Sure enough. On the rinse and pump water out part, the contact point wasnt connecting due to corrosion and a bent prong. So I rebent it and cleaned all the contact points. All you need to do on these old washers is pull out the timer and pull off the thin plastic "sheild" over the thing. Guess what. I have a working dishwasher after having done the impossible and fixed my timer. So for those who have a dish washer that won't advance, but you can hear your timer advancing with the clicks, this is your problem. Saved myself an unknown amount of money because they don't make my timer anymore.