DU925QWDB2 Whirlpool Dishwasher - Instructions

The 1/4 inch impeller bolt to shaft would not budge with a nut driver so I had to use a ratchet to loosen it. I could not hold the drain impeller with an adjustable wrench so I had to use a vice-grip. This still did not loosen it so I used an oscillating power saw to cut away at the bottom of the drain impeller being careful to only cut so deep, I didn't want to cut into the motor shaft. Once I had cut some grooves into the drain impeller, I could break it into pieces and remove it. Upon reassembly I tightened the 1/4 inch bolt with the ratchet.

The panel was removed by removing the lower screws and lifting the panel out. The old panel had a wood insert to match the cabinets in the kitchen. I removed the upper plastic piece holding the wood in place and slipped it out. I inserted this into the new access panel and attached the upper plastic piece to hold it in place. I detached the metal vent piece from the bottom of the old access panel and snapped it into the new panel. I then slipped the metal vent over the lower screws and tightened them. Finally I inserted the upper screws and tightened the panel into place. It took less time than I expected and only required a nut driver and a screwdriver.

Followed instructions as the videos on this page show.

after that every thing went very well

Removed seal from door with flat head screwdriver, replaced with new seal. Actually took longer to get out of the box rather than to fix!

The old gasket around the door pulled out easily but was pretty nasty. While cleaning the channel out, kept finding more gunk that had built up. I decided to go ahead and take off the Inner Door. Used Torx driver to take off the screws. Found a tremendous amount of gunk built up. Was well worth taking the extra time to clean it all out. Replaced the Inner Door and put new gasket in channel. No more leaking!

The lower dish rack rolls directly out of the dishwasher without problem - there is no permanent attachment. The new rack comes as a kit, which includes the 4 required dish rack wheels (Part # 6 in the diagram). One part (only) from the original dish rack needs to be removed and re-installed on the new rack - the upper spray arm tower (Part #5 in the diagram). That is easily removed from the original rack with a 1/8 counterclockwise turn, to disengage the 'feet', and installed on the new rack with a 1/8 clockwise turn. The kit is designed to allow for use on multiple models, so there are 'extra' parts left over, after it is used for the DU8500XX-2 dishwasher. These can be discarded.

Easy fix. It’s a screw on by hand piece.

Was very easy to replace broken spring which required each end of spring to be reconnected to bracket located on the door and frame of the dishwasher. Was able to complete without moving the entire dishwasher frame.

Luckily the local repair company gave me your email address after they said the silverware basket was no longer available.

I checked your website and luckily you had the wonderful picture as well as the grid which showed the size of the basket as well as the distance between the holes used to attach the basket on the door. I only had to measure my basket's width and height and more importantly the space between the holes. The one you showed was identical in size and style to my current one.

The only time it took was to take the measurement, place the order on your site, open the package when it came and slide it in to place!
How great! I sure didn't want to get a new dishwasher when this one works just fine. Great price and great service. Many thanks,
Marlene Cummins
Williamsburg, VA

Removed old basket and popped in new basket.

unhook electric & unscrewed 2 metal screws unhooked water line,& replaced new one & reversed hooking up all it worked fine

I poked the old gasket with a fork tine so I could get a grip on the old gasket as I didn't have pliars, pulled it out in less than 4 seconds, folded the new gasket in half and started center top of the slot the old gasket was in and pushed the new gasket in on each side from the top to the bottom. Very easy. I'd say it took me longer to open the package with my teeth than in doing all of the above.

follow instructions, unscrew old part, screw in new part, worked like new

Replacement part came. It was broken. I took pics of it, and send the pics and an email to PartSelect. They put another replacement part in the mail on the spot. I was shocked! The 2nd one arrived in perfect condition. BONUS POINT to PartsSelect!
Tom Houser
Roanoke, VA