MDB8969SDE0 Maytag Dishwasher - Instructions

I watched the YouTube video I found in the link provided but PartSelect and followed the steps shown in the video. I replaced the two broken rack adjusters in about 20 minutes. I especially like the fact that PartSelect helped with the link provided in the email that acknowledged the part order. A great customer service. I’ve passed this fact on to my other friends who routinely DIY repair projects.

Removed new from box and installed rollers as instructed that's all there was , very easy.

You need to pull the unit out to get access to the spring connected to the rear leg frame. Use the everything in the kit. The rollers are upgraded and will guid the cable better.

Watched the video, it went as advertised. Easy repair and the noise is gone.

all 4 wheel units needed to be replaced, popped them off and installed need wheel units in roughly 10 minutes, no tools needed.

Removed old rack and and removed old rollers and installed old rollers on new rack as they work better than the new rollers sent with new rack

It was easy to remove the old parts by using a screwdriver to push in “tabs” that kept retainer clips in place. Once removed, it was a matter of easy assembly in reverse and then re-clip. It became clear that the problem was because a few tabs that click into the sliding track and worn to the point where they no longer retained a tight connection to the track causing the upper rack to tilt with weight to front or back. Sure, the parts are a bit pricey but not when compared to a repair visit or a new KitchenAid which otherwise was functioning perfectly.

Following a utube video made it easy. Removed the outer cover of the door to expose latch. Two screws remove the latch, pay attention to how it was positioned and put the new one on and then replace the panel. But first turn off the electricity to the unit at the fuse box.

I was constantly seeing small bits of food blocking the spray holes in the upper and lower wash arms. After a bit of troubleshooting, thanks to the included schematic, the only possible thing left which could introduce particles was the under-unit disposal unit. The dishwasher had to be fully disconnected, removed, and tipped-over to access the pump and motor.

After removing the entire pump and motor assembly, it was obvious what the problem was - the filter screen (which is not accessible normally) was totally destroyed. The motor had ripped the mesh screen up, and sent shards of sharp metal throughout the unit. What a terrible design - a non-user-accessible filter which requires disassembly of the entire product to clean.

I replaced the entire pump and motor assembly which was pretty simple. Just use a very small amount of dish soap to lube the rubber o-ring up to make it slide into place easy. Reconnect all the cables in the same place you removed them from.

If you don't mind using some stainless hose clamps, you could maybe get away with replacing a lesser expensive subassembly - but for me it wasn't worth the hassle.

I turned off the power to dishwasher first. Removed bottom plate to get to leveling legs. Lowered the legs as to be able to pull and skid dishwasher out from under counter.
Once dishwasher is removed from under locate the 4 screws on right side that hold racks remove them.
I would recommend replacing both skids on both side while you have the dishwasher pulled out.
Very easy to replace new rack slid once old rack removed.
The rack come assembled with skid and plastic holders.
This repair is a 10 minute repair per side.
Thanks Bob Seese

The repair was easy. First remove the entire rack from the dishwasher. There are three clips that hold the rack adjuster in place. It's relatively easy to see how to loosen the clips to remove the old rack adjuster. I took a couple of photos before I loosened the clips to help remember where they belong. When putting the rack adjuster it's important to move the rack height adjustment release lever up and down until the vertical part of the rack adjuster easily slides into the slot in the upper rack bracket. Once the rack adjuster in in it's proper location replace the three clips removed at the start of the procedure. Place the rack back into the dishwasher.

Pulled off old seal. Pressed into groove the new door seal. No parts required.

Removed old gasket, cleaned track thoroughly, then followed instructions from video on Part Select order form. Instructions very clear and precise. Getting the new gasket was a little tedious at the corners but take your time and work the gasket with your fingers as shown on the video.

Remove entire top rack and place on a large flat work surface. A small screwdriver is needed to release several plastic clips holding the upper drawer slider brackets and manifold in place. Carefully pry the clips free of their mounting holes and remove the bracket. Take some time to study how things are held together before removing anything since one plastic clip is closely affected by the others. Without pictures, and a video, it's really difficult to put into words. I must stress, do not force anything. When disassembling, use the opposite side to as a visual aid to reassemble.

repair went smooth for the grommet. suggest a small of vasoline to ease installation of grommet