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MDB5969SDE2 Maytag Dishwasher - Instructions

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All Instructions for the MDB5969SDE2
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Customer:
Paul from FORT MYERS, FL
Parts Used:
WPW10348269
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench (Adjustable)
Dishwasher would not drain properly due to broken impeller in the pump. Could hear and feel vibration thru pump body.
Followed the easy how-to video from PS. It was as easy as changing a light bulb.
5 of 6 people found this instruction helpful.
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Customer:
Gene from SKYKOMISH, WA
Parts Used:
WPW10348269
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
dishwasher would not drain
Follow the u tube instruction. Replacing the pump was very simple and easy. The hard part was getting the dishwasher out of the cabinet and back in again.
5 of 7 people found this instruction helpful.
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Customer:
Bruce from VERONA, KY
Parts Used:
W11177741, W10909089
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Water leaking at the door during the wash cycle
The rubber door seal was easy after watching the video. I key point however is that you do have to stretch the seal just a little bit. The video says not to. If you don't like I didn't originally, the seal will only extend from one side to the other without about an inch excess that folds on the bottom of each side. The door still leaked a little without the excess folded on each side. I did one side at a time and pulled out the new seal along the side before curving to the top, and just stretch it slightly to allow the excess. This stopped the leak.

The lower door seal was ok to do. The most important step there is to remember how the front door panel is installed. Taking pictures before and during removal may help. It is awkward to do by yourself, but can be done. I found that putting a balled-up towel at the top of the door helps when trying to reinstall the front panel.
4 of 4 people found this instruction helpful.
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Customer:
David from AURORA, OH
Parts Used:
W10861000
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Detergent dispenser broken
Followed instruction via YouTube video. The video instructs to pry on the tabs to remove the dispenser - actually, just bend them out of the way with a screwdriver or putty knife. Once the dispenser is out, you can use pliers to bend the tabs back before installing the new dispenser. The only thing I would add is how to re-install the seal strip along the top edge. It has a groove in it that must be installed over the top edge of the outer cover BEFORE you screw the inner door to the outer cover. This was not clearly explained in the video.
4 of 4 people found this instruction helpful.
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Customer:
Jolene from CINCINNATI, OH
Parts Used:
WPW10195037
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Dishwasher was not filling up with water.
First I got online to troubleshoot issue to save mysel from a service call. One of the first UTube videos, a young man said usually the main issue was the lever. He pushed down on the floater. If it didn't click, than the lever below needed to be replaced. Most important to turn off the circuit breaker before beginning the repair. I got on whirlpool.com, Part Select, ordered the lever, which was under $10. And once delivered, was able to switch out the old lever with the new replacement. Part Quote video took me through the process step by step. The lever package was marked that usually it was only 2% of the time that replacing the lever fixed the issue. Of course, I was thrilled, my dishwasher was up and running again. Thank you.
6 of 10 people found this instruction helpful.
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Customer:
Patrick from HIGHLAND MLS, NY
Parts Used:
WPW10348269
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Dishwasher had a pool of water in it after using it.
Soak up the water in the dishwasher with an old towel. Removed the cover under the dishwasher. Found the pump and twisted it off anti clockwise. Replaced with the new pump. Run a quick cycle, to make sure it pumped out all the water. My wife has used it several times since without any issues.
4 of 4 people found this instruction helpful.
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Customer:
Keith from WASECA, MN
Parts Used:
W11177741
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Door seal leaking because items from silverware basket damaged the seal while sliding the bottom tray back into the dishwasher.
Gently pull the old door seal out of it's track observing the orientation of the seal and the amount of extra seal at the ends of the seal grove/track..
Start installing the seal on one side leaving about the same amount of extra seal as original seal before removal.
Be sure the seals orientation is the same as the seal that was removed.
Carefully pressing the seal into the grove/track designed to hold the seal. Be careful to fully seat the seal into the grove/track.
The corners will be a little tricky, but carefully press and seat the new door seal all the way around. There should be a little extra seal after you get to the end of the grove/track.
Good luck, the new door seal solved my water leak.
4 of 4 people found this instruction helpful.
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Customer:
Mark from Seattle, WA
Parts Used:
8194001
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Wrench (Adjustable)
Dishwasher door falls when opened
First, I bought the door balance link to replace the broken links that connect to the springs.

Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.

The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
5 of 7 people found this instruction helpful.
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Customer:
Royce from MODESTO, CA
Parts Used:
W10195416
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Wheel assembly broke
I opened the package took out the replacement part and installed it with no tools. Easy, done in 10 minutes.
6 of 10 people found this instruction helpful.
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Customer:
Carrie from SAN TAN VLY, AZ
Parts Used:
W10195416
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Lower rack's wheels broke, all 4 pairs
With a little pressure, I was able to push off the broken wheel pieces with my thumbs. I was able to snap on the new wheel pieces really easily.
This job took less than 15 minutes to replace all 4 wheel pieces.
4 of 4 people found this instruction helpful.
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Customer:
Paul from HGHLNDS RANCH, CO
Parts Used:
W11177741
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Dishwasher door leaking
Pull the old seal out and push the new seal in. Done. Easy. The only issue is the door is still leaking and I have to replace the seal and the plate that goes across the bottom of the door.

Order both this seal and the seal for the bottom of the door at the same time.
4 of 4 people found this instruction helpful.
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Customer:
Michael from NEW HOPE, PA
Parts Used:
8269144A
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
A mouse was chewed through the hose and ate part of it. Di
Disconnected the damaged hose extension from the dishwasher outlet drain hose and the connection to the sink drain. Removed two clamps. One a spring clamp and the other a screw clamps. Connected the new extension hose with a spring clamp to the dishwasher outlet drain hose. Connected the other end to the sink drain with a screw clamp. Checked for leaks. Good to go!
5 of 7 people found this instruction helpful.
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Customer:
Todd from ROTONDA WEST, FL
Parts Used:
WPW10503549
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
A plastic retainer pin for the bottom kick panel was missing.
simply line up the new pin with the rectangular slot in the kick panel and metal panel behind, slide the pin in and turn it with a flat blade screw driver.
NOTE: the original pin was black. A black replacement part cost $29 plus shipping! A knock-off pin was only $6 plus shipping. I got the cheap one and colored it with a black Sharpee marker before installation.
4 of 5 people found this instruction helpful.
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Customer:
Timothy from Falls Church, VA
Parts Used:
W11612303, W11612302
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Hinge bent went spring cable broke
My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...
5 of 8 people found this instruction helpful.
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Customer:
Rod from CASPER, WY
Parts Used:
W10861000
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Detergent dispenser would not open during wash cycle
Removed the inner panel, remove electrical connection to dispenser, remove dispenser, metal tabs that hold it in, are a bit hard to pry metal tabs, and when installing net dispenser tabs are also a little difficult to pry tabs to install but doable. So far works like it should.
4 of 5 people found this instruction helpful.
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All Instructions for the MDB5969SDE2
76 - 90 of 479