MDB5969SDM1 Maytag Dishwasher - Instructions

PartSelect intentionally shipped obsolete part that could not possibly fit a dishwasher. The part looked to be a rectangle door seal for a freezer/ref. You make it impossible to return the part. I find it interesting that you sent the correct install video and wrong part.
Suggestion: After you print a shipping label take a picture of the part and shipping label before it is boxed. The customer should not have to send you a picture of the wrong part and the serial number of the appliance for a refund. You did not need the serial number to ship it.

I will never use your company again William Dewberry

It was ok but screw holes were not in the right spot but we put one in and that is sufficient for now. It prevent thing from follow under it.

Pulled dishwasher out of compartment, removed all parts underneath. removed inner parts, removed pump assembly. Installed new pump assembly and grommet. Reassembled in reverse order, test ran and unit was operating normal and no leaks.

Husband watched your repair video. Everything went well and we are very pleased.

I had to replace the whole sliding system on the top rack. Plus the clips holding it. It snapped. I watched the video and did the steps from Steve. The rack slides better than when brand new. Whirlpool wouldn’t pick up phone but part select did. So thank you for being there so I could fix the rack and be able to use the dishwasher again.

Removed lower kick panel and there it was on the left hand side. Removed the waterline and removed the mounting screws. Disconnected the inlet waterline into the dishwasher. Removed the bad inlet valve and replaced in reverse order.

Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!

I manually attached the track stop to the right track in the disheasher.

Pulled the dishwasher out and took the two door balance links off and put the new ones on and attached to the spring. It was very quick and easy

Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer.
Thank you.
Sue M
Masdsachusetts

Very, Very easy - watched the Installation Video highlighted on web page and the entire process took less than 5 minutes!

followed directions, a kid could have done it,

I pulled the dishwasher out just over half way to access the spring area. Unscrewed the old assembly and screwed the new one in it's place. Attached the string line to the spring, wrapped it around the assembly and attached it to the door hook. Repeated procedure on other side. Problem solved.

Followed the parts list diagram and confirmed with the link on the other side of door. Hooked the plastic attachment to the door, threaded the string around the plastic pulleys, attached the spring and mount it to the back of the dishwasher. that was it! Very easy to do. Hardest part was sliding the dishwasher out and in.

Thank you for letting me share my repair experience with you.
I removed the two screws that hold the diswasher to the wooden cabinet. Lowered the leveling adjustment screws on bottom of unit, then slid out the diswasher from inside the cabinet.
Then ordered the new lanyard. Waited one week day and the order arrived via mail. It has two lanyars and new rotating pulley assemblies for both sides of the door. I loosened the bottom screw on the old pully assembly and refitted the new pulleys in same location. (very easy). I then refitted spring to back of unit (with blue line toward front), then fitted the lanyard to the spring. Pulled lanyard thru the pulley. Had to have nice wife connect the other side of the lanyard to the post as I extended the spring on the side of the unit. We completed same steps on other side of the unit. After completing the door lanyard repair, I slid the dishwasher in the cabinet, re-leveled the unit with the front adjustment screw, then incerted the cabinet screws into the wooden cabinet. I feel this was quite a savings to us. Thanks to nice individuals on the internet and partselect.com, who provided excellent service to me....and my family. I also can see the end result of my effort, which is a nice feeling.
Thank you.