DWC6402AAE Maytag Dishwasher - Instructions
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- Customer:
- Kara from CARLTON, WA
- Parts Used:
- WP903297
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
The original caster wheel had shattered and needed to be replaced.
I turned the dishwasher onto it's back. Using pliers, I grabbed right behind the remnants of the broken wheel and gently pried it out (took about 5 seconds). It popped out. I put the new white sleeve and then the caster wheel into the now open hole, slowly set the dishwasher back up and let it drop the last 2 inches. That pushed the wheel securely up into the sleeve. The entire replacement took less than 2 minutes! Super easy.
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- Customer:
- kathy from grayslake, IL
- Parts Used:
- WP912653
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
nothing held the door up
first I turned off the water to the dishwasher, and turned the power off for the dishwasher.
removed the 4 screws from bottom panel
then removed the 2 screws from the bottom of the counter,
at this point I could pull the dishwasher out. then figured out where the part went and attached.
pushed the dishwasher back and lined up the holes under the counter, put those in first, the put the bottom panel back on, turned the water back on, and flipped the breaker switch.
Reading the other stories really did help me get some idea of what needed to be done
removed the 4 screws from bottom panel
then removed the 2 screws from the bottom of the counter,
at this point I could pull the dishwasher out. then figured out where the part went and attached.
pushed the dishwasher back and lined up the holes under the counter, put those in first, the put the bottom panel back on, turned the water back on, and flipped the breaker switch.
Reading the other stories really did help me get some idea of what needed to be done
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- Customer:
- Joseph from Davenport, FL
- Parts Used:
- WPW10254672
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Wrench (Adjustable)
I had a dishwasher I could not use
I have a new faucet so I remove the screen then I used an extender ring put on your adapter an got the washer to run.
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- Customer:
- Philip C from Cloquet, MN
- Parts Used:
- WP902894, WP99001553
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Occasional water leakage at bottom of door
I followed instructions of others that were posted. Door seal was simply removing old seal, cleaning track and pushing new seal in,making sure it was even all around. Removing the door cover to get at the Dispenser grommet was simply removing all 7 hex nut screws. Had to go out and buy the proper hex nut screwdriver . I did not remove the wiring, just turned cover over to remove the two nuts holding the dispenser. The nut on the left was a little hard to get off, had to kind of force the socket onto the nut. Otherwise all went well and simply removed the old grommet and installed new one. Finding the right tools was the part that took the longest. I had hard water before putting in a water softener so that was probably hard on the seals plus the machine was an older model. No problems now and saved having someone come in and do a repair.
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- Customer:
- William from Mundelein, IL
- Parts Used:
- WP6-918873, 99001454
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
corroded rack and broken basket
Although the (top) dishrack assembly included the nylon wheeles, it was easier to replace the old one by disengaging it from its wheels and installing the new rack on the old wheels kept in the slider track. The snap hook that held each wheel to the old rack was popped loose (finger pressure) and the old rack removed. The new rack was held in place and each of the four wheels snapped to it. Each wheel fits into a wire post on the basket and the plastic hook snaps onto the wire frame. The most difficult part of the 'repair' was removal of the handle from the old silver ware basket. I used screwdrivers to simultaneously pry the four tabs of the halde out of the slots on the basket and pulled (hard!) the handle off. It snapped easily into place on the new basket.
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- Customer:
- John from Boone, IA
- Parts Used:
- WP99002085
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Latch handle broken
I opened the dishwasher door, then used the Torx bit to remove the screws all around the edges of the door, and removed the inner part of the door. Then I removed the long metal plate at the part of the door farthest front (with the door open) and the large black plastic housing. The metal plate then became a useful tool to brace at an angle between the door and the body of the dishwasher. This not only held the spring-loaded door down, it also held the inner part of the door up against the body of the dishwasher.
One nut held the latch assembly to the door; I removed it with the nut driver.
On the latch assembly, there are two small plastic catches that keep the latch from sliding out, I held those out of the way with a blade screwdriver and slid the latch out.
The new latch then snapped into place, and I assembled the door again in the reverse sequence of disassembly.
One nut held the latch assembly to the door; I removed it with the nut driver.
On the latch assembly, there are two small plastic catches that keep the latch from sliding out, I held those out of the way with a blade screwdriver and slid the latch out.
The new latch then snapped into place, and I assembled the door again in the reverse sequence of disassembly.
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- Customer:
- gary from San Antonio, TX
- Parts Used:
- WP99002003, WP902899
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Rinse dispenser won't work
Unscrewed the inside door panel. Removed the reservoir assembly. Disconnected the wax motor. Replaced it with the new motor. Replaced the new o-ring. Done. The hardest part was finding out why it was not working and how to fix it. Google for a long time in order to find some idea what to do. Then took the door apart to see the reservoir and the wax motor. After that, it was pretty easy. HTH
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Tjhe nylon piece that attaches the spring to the door broke.
Attaching the part to the door only took a few minutes but getting the dishwasher out over the hardwood floor that was installed after the appliance was put in was a pain. I had to remove a piece of the hardwood floor and use some technique to get it out of the opening so that the springs were visable. There is no problem after that. I would recommend using work gloves to stretch the spring over the retaining notch on the door so that you don't pinch your hand.
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- Customer:
- George from Asheville, NC
- Parts Used:
- 912647
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
A sudden puddle of water under the dishwasher
I first removed the bottom access panel and 2 upper screws holding the dishwasher to the counter. Be sure to remove the standing water in the bottom tray. I pulled the chassis far enough forward to reach where the top shower hose attaches ( the supply line and wire had enough slack to move the chassis ). Not knowing how the rotating shower arm attached, I unscrewed the ribbed retaining ring above it, and found the whole assembly came loose - freeing the upper end of the shower hose. Put a shallow tray under the lower end of the shower hose to catch the remaining water and loosen the hose clamp to free the remaining end of the hose. Transfer the rubber washer at the top end and the hose clamp at the bottom, to the new hose and install. A quick repair, but one that shouldn't be needed on a 4 year old dishwasher.
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Leak under dishwasher wash and rince
The problem was the rubber end on the upper shower head pipe at the pump. Not to hard . Slide dishwaser half way ouy the ptpe is on the right side.The bottom end is is just a clamp the top drops in from the top, inside there is a nut above the upper shower head. You can unsrew the nut with your fingers, it is right above the upper shower head.There it a washer at the top of the pipe that should be replaced that doesnot come with the pipe
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- Customer:
- RICK from MORGANTON, NC
- Parts Used:
- WP99001553, WP99001288
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Door Leak due to poor design
I removed the screws holding on the interior door panel. This exposed the soap dispenser latch mechanism. After removing the two retaining screws I transferred the original parts to the new retainer and replaced the grommet prior to reinstallation of the mechanism and interior door panel. A savings of probably $100.00 or more for a service call and parts. Should last a few more years.
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- Customer:
- Nora from Wilmington, DE
- Parts Used:
- WP6-918873
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
bottom of silverware basket broke
received new basket without a basket handle; had to remove handle from old basket & attach it to new basket; took 2 separate tries to remove old handle & each try took about an hour; used screwdriver & pliers but had to be careful not to break handle; eventually used dimes to pry open & hold the attached sections of the handle open in order to free the handle from the old basket; we sure hope the new basket lasts a lot longer than the 2 years that the old basket lasted before it broke.
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- Customer:
- Brad from York, ME
- Parts Used:
- WP902899
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Dispenser door would not open
Attempted repair was quick & simple. Removed 7 torx screws, and then pulled the wax motor out of its holder. Pulled 2 wires off, and replaced old motor with new motor. Reattached wires, & reassembled.
Only problem was this did not fix the problem, so back to square one, but worth a shot.
Only problem was this did not fix the problem, so back to square one, but worth a shot.
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- Customer:
- Carrie from Platteville, CO
- Parts Used:
- 902882
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- Less than 15 mins
our dishwasher needed a motor shaft seal
I recieved a different part than was in the picture and description that I ordered, and was billed twice for it. I wasn't able to fix my dishwasher
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- Customer:
- Mary from Narrowsburg, NY
- Parts Used:
- WP99001553
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Water leak bottom right side if door mid cycle
Removed 7 Torx Screws ... removed inner door panel ... snapped off the selinoid after noting the exact original position ... removed the Latch assembly 2 hex head screws ... removed the old Grommet which was crumbling apart ... stretched the new grommet in place. Then did the steps in reverse to complete a successful repair.
Thanks to your website, quick turn-around service and customer's repair stories, I probably saved a few dollars but mostly, I realized how much I love my dishwasher now more than ever!
Thanks to your website, quick turn-around service and customer's repair stories, I probably saved a few dollars but mostly, I realized how much I love my dishwasher now more than ever!
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