KDTM704ESS2 KitchenAid Dishwasher - Instructions

Total repair time after watching videos was 53 minutes. I estimate I saved between $200 to $300 by doing this myself. If you have any DIY skills, don't hesitate to replace the detergent dispenser yourself.

Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!

Pulled the dishwasher out and took the two door balance links off and put the new ones on and attached to the spring. It was very quick and easy

followed directions, a kid could have done it,

Pushed to be into place

Easy. Part just snapped in and took all of about a minute. Now the top rack doe snot slide back and forth.

First we removed the two screws up under the countertop that secured the dishwasher in place. Next we pulled the d/w out from under the counter, having to unplug the power cord and feeding the drain hose into the d/w cavity from under the kitchen sink to allow this. On each side, attached to a metal spring was a nylon cord with plastic attachments that ran through two plastic pullies/wheels. The plastic piece on one of the nylon cords had broken...only on one side, so we were able to just look at the 'good' side to see how to attach and string the repair part through again. We pushed the d/w back in, made sure the drain hose under the kitchen sink wasn't kinked by pulling it back under the sink from the d/w cavity, plugged it in, replaced the two securing screws and were done. The old cord running through the pullies had always creaked when the door was opened, so while the d/w was out, we coated it w/ WD40. Piece-of-cake!

I just followed the directions on the video that was part of the pictures for the door seal. I made sure that the channel was clean and the new seal pressed right in. i wish I had checked this site before I called a repairman, who wanted to charge me over $400 for a new one.

Reassembled lower access covers using the new screws purchased from parts direct, perfect fit replacement. Hardest part remembering how they fit Dishwasher.

Thank you for letting me share my repair experience with you.
I removed the two screws that hold the diswasher to the wooden cabinet. Lowered the leveling adjustment screws on bottom of unit, then slid out the diswasher from inside the cabinet.
Then ordered the new lanyard. Waited one week day and the order arrived via mail. It has two lanyars and new rotating pulley assemblies for both sides of the door. I loosened the bottom screw on the old pully assembly and refitted the new pulleys in same location. (very easy). I then refitted spring to back of unit (with blue line toward front), then fitted the lanyard to the spring. Pulled lanyard thru the pulley. Had to have nice wife connect the other side of the lanyard to the post as I extended the spring on the side of the unit. We completed same steps on other side of the unit. After completing the door lanyard repair, I slid the dishwasher in the cabinet, re-leveled the unit with the front adjustment screw, then incerted the cabinet screws into the wooden cabinet. I feel this was quite a savings to us. Thanks to nice individuals on the internet and partselect.com, who provided excellent service to me....and my family. I also can see the end result of my effort, which is a nice feeling.
Thank you.

After pulling the dishwasher out of the cabinet (2 screws held brackets to the underside of the counter - accessible when the door is open), I removed the broken link pieces, re-attached the springs and routed the link line around the pulleys. No need to re-set the spring tension as it was adjusted properly.

Was able to download a PDF manual from Sears for the dishwasher, so had the necessary information in the event adjustments were necessary.

I bought spare links as the dishwasher was less than 3 years old, and I expect them to fail again.

Removed 2 screws that held unit under counter. Slid diswasher out about half way; reattached metal spring in back and removed broken string. Attached replacement string to spring and threaded through wheels (copying other side), then attached string to door. Tada! Done. Will never pay a call-out fee again (for this problem anyway...)

Replaced the parts. Snapped out the old, snapped in the new.

Followed the parts list diagram and confirmed with the link on the other side of door. Hooked the plastic attachment to the door, threaded the string around the plastic pulleys, attached the spring and mount it to the back of the dishwasher. that was it! Very easy to do. Hardest part was sliding the dishwasher out and in.

The door balance springs are connected to the door via a nylon cable which snakes through a couple of pulleys. The plastic fastener on the end of one of these cables separated, so the one remaining spring was not able to offset the weight of the door. Easy to fix, just slide the unit out about 15 inches (remove base plate, and undo a couple screws on top) then replace cables. You can buy just the one cable, or for a couple bucks more, both L&R cables and new pulleys. Replaced the pulleys on my unit at the same time (remove one screw and twist out) since the replacement parts were of better quality than my factory parts. Don’t pay a repair guy $250 or more to fix this for you. It’s easy.