KDTM404EBL3 KitchenAid Dishwasher - Instructions

Super simple.
Remove all screws around the stainless metal shroud inside the door. DONT remove the hinge screws.
Torx bit required.

Unplug detergent dispenser and place outer door assembly aside. Dispenser has small clips holding it in, top, bottom and sides I believe. Push these in, dispenser falls out into dishwasher.

Insert new unit, reverse all steps. Done.
Dont for get to reattach the wires!

This kit comes with the link cords and the balance wheels. I only needed the cords. I undid the set screws under the counter edge and slid the Dishwasher out from under the counter. One of the links had a broken cord and the spring had snapped to the very back of the space and was a bit hard to find. I used the good side as a guide to see how to thread the cord correctly. I did not replace the wheels since they appeared to be in good shape and looked like they might be a bit more difficult to replace than just the cord. For a second I thought I had ordered the wrong part because the new cord's attachment point at the hinge did not look exactly like the originals but the new design worked just like the original. I did need one other person to help stretch the spring and hold the door in the best position so I could attach the cord to the hinge. It's working perfectly now and I saved the wheels in case I need them later.

I pulled the rack and removed failed parts, then reassembled. I would note that the videos are helpful as dishwasher racks can be a bit of a puzzle.

Why manufacturers use so much plastic in a heated environment is beyond me. The heat cycle degrades the plastic to failure - poor design!

I removed the old gasket. Cleaned the surface under the old gasket and began pressing the new gasket into place. Make sure the gasket is pressed all the way in to properly seat it in the groove. Didn't use the tube of gasket sealer and it worked perfectly no leak,

Was a cinch just watched the video whole procedure took an hr or so

it was ok if I would have been sent the correct part, but you sent me the wrong part # and I had to go to the post office and mail it back. the part was not the same number as my order and completely wrong, still waiting for my refund and shipping charges. So you have failed me.

I found instructions on line when I goggled my dishwasher name and model number with the words noisy door. There were three or four good suggestions at a couple of the sites I visited. I tried applying vasoline, then silicone to the rope where it travels through the plastic guides but that just cut the sound down about 50%. My dishwasher has plastic guides that look like rollers but they don't turn, they are fixed in place. The ropes squeak as the pass over the guides. The replacement part kit has plastic guides that turn like wheels now so the rope does not drag over them and squeak. This repair could be done by me in 20 minutes or less every time now that I know what I am doing.

I removed the black bottom metal cover then turned the nuts on the adjusting (leveling) bolts to lower the front end of the dishwasher so I could pull it out of the cabinet. Once I lowered is as low as it would go I opened the door and pushed down on it which tilts the dishwasher down and you pull out on it and the top lip clears the cabinet. If your dishwasher just pulls out the first time you try these steps may not be necessary.
Once the dishwasher is out the guides and rope are down at the bottom in the front by the door. It's obvious what to do to replace them.

Make sure you have everything you need before you start. The upper rack adjuster broke when the left track failed and needed to be replaced. Although only the left side track failed, the right side would have soon enough.

This repair was fairly simple. First, toggle the circuit breaker off and turn off the water supply under the sink. Remove gray plastic covers to expose and remove Phillips head screws on each side of inner door frame then remove plastic kick plate before sliding the dishwasher out roughly 20”. The insulation needs to be folded back (tab release back bottom corner) to expose the four rack fasteners on each side. A small socket bit (I used a slow speed hand drill) makes quick work of removing old tracks but make sure one hand is inside on the track to catch what’s left of it. Replace both tracks (the second will fail) arrow pointing up using the fasteners you removed. Reset the insulation and make sure water, drain and electrical connectors are all in good order before sliding dishwasher back and fastening side frame screws to adjoining cabinets (tip: use painter’s tape or similar to keep screw head connected to screwdriver). Replace plastic caps and the kick plate. I had to replace the upper rack adjuster before reinstalling the upper rack on the new tracks. Check the bottom filter and reservoir for any plastic bits or ball bearings and remove them before turning power and water back on. Enjoy not having to hand wash dishes again. For me, about 40 minutes.

Replaced the detergent dispenser module by first unscrewing the front outer cover from the dishwasher and removing it, then by unplugging the old detergent dispenser, then by bending the metal latch clips outward to remove the old detergent dispenser, then by bending the metal latch clips inward before inserting the new detergent dispenser, plugging the new one into the wiring harness then re-securing the front outer cover of the dishwasher door.

This repair could be done in under 15 minutes but my dishwasher is so old that there was a lot of gunk built-up around the screws that hold the front cover on that I wanted to take my time cleaning up real nice.

The detergent dispenser is VITAL for getting dishes clean. Without it working properly, the detergent will be removed from the wash during the pre-wash/soak function and your dishes will not come out clean. I HIGHLY recommend doing this repair if your detergent dispenser is not working, and I had a great experience with www.PartSelect.com

simple...a female did it!! Dealing with PartSelect was so easy...your was the only web site that made it super easy to find my part. Placed order and paid for it...part arrived the next day!! Sent web site link to hubby too. When we need parts again for any applicance in our home, we will check your site out first!!

This was tricky, not so much the difficulty of the repair so much as finding the right instructions. There weren’t any on your website. YouTube videos were all over the place in terms of specific set ups. Eventually I found the right one. This would have been very easy and would have taken less than 15 minutes if I had the right instructions from the start. Most of my time was taken with searching for instructions.

removed old gasket, installed new.
No Leaks!!
Saved the cost of a new dishwashers

My husband called Part Select and described the problem. After we sent a couple of photos to the technician, she determined the part that we needed...a top rack assembly unit...and it arrived within a few days.
I watched the video that Part Select provided and it made the job so much easier than if the new part had been sent with a booklet of diagrams and written instructions. The video showed exactly how to dismantle the old part and then install the new part. It was also helpful to compare the part I was working with to the same part on the other side of the rack so that I knew for sure that I had it positioned correctly.
The part and shipping cost about $70. It would have cost more than 3 times as much if I had to call a repairman.

I watched the YouTube video I found in the link provided but PartSelect and followed the steps shown in the video. I replaced the two broken rack adjusters in about 20 minutes. I especially like the fact that PartSelect helped with the link provided in the email that acknowledged the part order. A great customer service. I’ve passed this fact on to my other friends who routinely DIY repair projects.

You need to pull the unit out to get access to the spring connected to the rear leg frame. Use the everything in the kit. The rollers are upgraded and will guid the cable better.