KDTM384EBS2 KitchenAid Dishwasher - Instructions
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The little ball bearings were droping into the bottom of the diswasher from the tracks.
I basically used the instructions provided with the "Your Order Has Shipped: email from you. It was quite easy. Thank You!.
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- Customer:
- Susan from FLEMING ISLE, FL
- Parts Used:
- WPW10195417, WPW10082853
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Wheel assembly falling off x4
Popped damaged/worn wheel assembly off, snapped new ones in. Easy peasy
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- Customer:
- Vicki from Overland Park, KS
- Parts Used:
- WPW10473836, WPW10195417, WPW10082853
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Original Rollers on lower dishracknwere broke
Pulled off the old rollers and snapped on the new ones. Easy as can be!
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- Customer:
- Cheryl von der from HUNTINGTN BCH, CA
- Parts Used:
- W10728160
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Tine Row Rusted
At first I thought I needed a new bottom rack for my dishwasher. Out of curiosity, I watched the installation video and realized that the Tine Row installed separately and that was the only part I needed. I am appreciative of being able to access that video and the money I saved. Installation took seconds to complete.
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- Customer:
- Larry from MANCHESTER, NJ
- Parts Used:
- WPW10588164, WPW10250162, WPW10250160
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Housing outer piece was broken
Removed old housing parts and replaced them with the new parts I ordered. Very easy
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- Customer:
- Keith from BRECKENRIDGE, CO
- Parts Used:
- WPW10546503
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The left front tab holding Rack Adjuster to slide out rail snapped off
I did a Youtube search and discovered there were a couple that showed the replacement in detail. I watch the entire process once and then had my laptop beside the upper rack and paused the video after each step. That worked well
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- Customer:
- Rod from CASPER, WY
- Parts Used:
- W10861000
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
Detergent dispenser would not open during wash cycle
Removed the inner panel, remove electrical connection to dispenser, remove dispenser, metal tabs that hold it in, are a bit hard to pry metal tabs, and when installing net dispenser tabs are also a little difficult to pry tabs to install but doable. So far works like it should.
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- Customer:
- JERRY from BUCYRUS, KS
- Parts Used:
- W11259785
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
basket rail repair
unplug, disconnect water, remove all screws holding the machine in the cabinet. slide out the machine to access the 4 bolts hold the rail. Have a prop to hold basket in place as you remove old rail> Plastic clips front and back, hold the basket to the rail. Be careful not to break, not include with the replacement rail. If you are not handy with tools and no insight...hire it done
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- Customer:
- Harold from OMAHA, NE
- Parts Used:
- WPW10546503
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Plastic peg that holds the upper main rack failed and broke off left side allowing the rack to droop and not usable.
In looking at the parts catalog the part I needed didn’t state left or right side piece. I understood that the same part was used on both sides. Knowing the other side may fail also I ordered (2) pieces. Once they arrived I took apart the surrounding element using a screw driver to pop the enclosure apart carefully. I noted where each clip went and re-assembled the enclosure.
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- Customer:
- Dominic from AURORA, IL
- Parts Used:
- WPW10195417
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Wheels would not stay on
I took the old wheel assembly off and snapped the new wheel assembly on. It’s that simple. Note the dishwasher rack needs to be empty. Very pleased with this site. Parts came super fast.
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Original door balance cord broke on one side
pulled the dishwasher out (took the most time-1 hour) and 30 min. to install new door balance kit and springs. Replace both sides while the unit was out.
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- Customer:
- Jeff from WEST CHESTER, OH
- Parts Used:
- WPW10195417
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Replaced lower dishrack wheel assembly
No instructions were given but I found a YouTube video of the repair and it took less than a minute to install.
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- Customer:
- Kathy from Colorado Springs, CO
- Parts Used:
- WPW10195417
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Replaced the front wheel assembly on lower dishwasher rack
We watched videos on this repair but they didn't matter. All we did was remove the lower rack of the dishwasher. To remove the broken assembly we put pressure behind the wheels pulling them out and up - it popped right off. To install the new wheel assembly, it was easy to see where to align the part and my husband snapped it back in. No tools. Easy peasy.
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- Customer:
- Janet from MIDDLEBORO, MA
- Parts Used:
- W10728160
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Split tine row
Removed broken tin row. Replaced with new tine row. Tokk less than 1 minute.
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- Customer:
- Lois from Great Falls, MT
- Parts Used:
- WP3400918
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
two retainers broke and the main part fell apart
pushed the new retainers in the holes and we are set to go
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