KDTM354EBS3 KitchenAid Dishwasher - Instructions
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- Customer:
- Cheryl from VANCOUVER, WA
- Parts Used:
- W10195416
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
All of the wheels had broken off and the bottom rack was hard to move.
It was very easy to pry off the old wheel assemblies with a screwdriver and pop the new ones in place. Although the part is called "wheel" it is actually the plastic piece containing two wheels. I thought it was a little confusing to just call it "wheel" as each piece has two wheels. It was an easy repair.
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- Customer:
- charles from MAURICE, LA
- Parts Used:
- W11177741
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
leaking from door
Removed old gasket, cleaned track and replaced gasket-also quit using Cascade pellets and went back to using Cascade powder with a numerical "rating" of 6. The pellets of even 10 caused the washer to leak, obviously too much foam would not float the float to actuate the pump.
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Leaky dishwasher
Followed a video, pretty straightforward. Be sure to clean all the area. My husband used cotton swabs to clean all the gunk.
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Right side track for upper rack came apart
I replaced both upper rack tracks because the spot welds on one of the factory tracks failed after 18 months. The welds just rusted away and let go. The other track appeared to be close to failure so I replaced both of them. This repair is actually quite easy, but in order to change the tracks, you must pull the appliance out at least a little more than halfway in order to reach the screws that hold the tracks in place. There are four such screws on each side -- they are fastened through the exterior face of the tub. Here is the process:
Use a 1/4" nut driver to remove the bottom front (kick) plate from the appliance. There are two screws, one at each end. There should also be two screws fastening the dishwasher to the countertop. You'll need to open the dishwasher door to see these and remove them. At the bottom of the dishwasher again, you might need to screw the front (2) leveling feet in to lower the dishwasher and provide clearance. Once done, just (gently, slowly) pull the appliance out of the cabinet. Check to make sure your power wiring, drain hose, and water supply hose are all long enough to do this. If necessary, disconnect any of these that are too short. if your power wiring is short, as mine was, you'll need to disconnect the circuit breaker, then remove the junction box at the lower front right side of the dishwasher, then disconnect the power and ground wires.
Once out of the cabinet, use a 5/16" nut driver to remove the four screws holding each rack slide in place and remove the track. The rubber mounts will come out with the track (new tracks include new rubber mounts). Clean any residue from the track mounting area inside the tub before installing the new track. This whole replacement process should take a total of 3-4 minutes per side.
To finish up, just reverse the process. When sliding the dishwasher back into place, make sure the fiberglass insulation stays in place completely around the outside of the tub.
Because the tile on my kitchen floor does not continue under the dishwasher (tile was installed after the cabinets), it was absolutely necessary to turn in the leveling feet to get the appliance out. Since this also makes it very difficult to get a wrench around the plastic feet, I used a very small socket (3/16"?) on the top of the leveling feet stems. This makes it really easy to turn the feet.
I the appliance designers had engineered things better by fastening the tracks from inside the tub, this would be a 5-minute job. But it's still not bad at all.
Use a 1/4" nut driver to remove the bottom front (kick) plate from the appliance. There are two screws, one at each end. There should also be two screws fastening the dishwasher to the countertop. You'll need to open the dishwasher door to see these and remove them. At the bottom of the dishwasher again, you might need to screw the front (2) leveling feet in to lower the dishwasher and provide clearance. Once done, just (gently, slowly) pull the appliance out of the cabinet. Check to make sure your power wiring, drain hose, and water supply hose are all long enough to do this. If necessary, disconnect any of these that are too short. if your power wiring is short, as mine was, you'll need to disconnect the circuit breaker, then remove the junction box at the lower front right side of the dishwasher, then disconnect the power and ground wires.
Once out of the cabinet, use a 5/16" nut driver to remove the four screws holding each rack slide in place and remove the track. The rubber mounts will come out with the track (new tracks include new rubber mounts). Clean any residue from the track mounting area inside the tub before installing the new track. This whole replacement process should take a total of 3-4 minutes per side.
To finish up, just reverse the process. When sliding the dishwasher back into place, make sure the fiberglass insulation stays in place completely around the outside of the tub.
Because the tile on my kitchen floor does not continue under the dishwasher (tile was installed after the cabinets), it was absolutely necessary to turn in the leveling feet to get the appliance out. Since this also makes it very difficult to get a wrench around the plastic feet, I used a very small socket (3/16"?) on the top of the leveling feet stems. This makes it really easy to turn the feet.
I the appliance designers had engineered things better by fastening the tracks from inside the tub, this would be a 5-minute job. But it's still not bad at all.
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- Customer:
- David from Swanzey, NH
- Parts Used:
- W10861000
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Detergent door was not locking closed
Super simple.
Remove all screws around the stainless metal shroud inside the door. DONT remove the hinge screws.
Torx bit required.
Unplug detergent dispenser and place outer door assembly aside. Dispenser has small clips holding it in, top, bottom and sides I believe. Push these in, dispenser falls out into dishwasher.
Insert new unit, reverse all steps. Done.
Dont for get to reattach the wires!
Remove all screws around the stainless metal shroud inside the door. DONT remove the hinge screws.
Torx bit required.
Unplug detergent dispenser and place outer door assembly aside. Dispenser has small clips holding it in, top, bottom and sides I believe. Push these in, dispenser falls out into dishwasher.
Insert new unit, reverse all steps. Done.
Dont for get to reattach the wires!
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- Customer:
- Randall from Moreno Valley, CA
- Parts Used:
- 8194001
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken Door Links
Remove two screws at top that fasten dishwasher to cabinet. Slide dishwasher out to expose the two links that attach the door to the springs. Fit the new links to the springs and door.
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- Customer:
- Paula from ANDOVER, MA
- Parts Used:
- WPW10340542
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
rubber flaps on the end of the manifold were worn - no pressure
Ordered the "right" part according to the diagram. The part I received was about 1/4" too long so I couldn't use the whole manifold. Took the rubber end off and - fortunately- it fit the old manifold. Dishwasher works fine now. Wish I could have ordered just the rubber valves.
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- Customer:
- Albert from LIBERTY TWP, OH
- Parts Used:
- W10195416
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Bottom Rack Wheel Assembly
Installation was very easy. The online video was excellent and clear.
Thanks
Thanks
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- Customer:
- Joellen from Castro Valley, CA
- Parts Used:
- 8194001
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dishwasher door falls down as soon as it is unlatched and moved just a few inches open
This kit comes with the link cords and the balance wheels. I only needed the cords. I undid the set screws under the counter edge and slid the Dishwasher out from under the counter. One of the links had a broken cord and the spring had snapped to the very back of the space and was a bit hard to find. I used the good side as a guide to see how to thread the cord correctly. I did not replace the wheels since they appeared to be in good shape and looked like they might be a bit more difficult to replace than just the cord. For a second I thought I had ordered the wrong part because the new cord's attachment point at the hinge did not look exactly like the originals but the new design worked just like the original. I did need one other person to help stretch the spring and hold the door in the best position so I could attach the cord to the hinge. It's working perfectly now and I saved the wheels in case I need them later.
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- Customer:
- KEITHCOLONA from ROANOKE, VA
- Parts Used:
- W10195416
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
two wheels sets were Broken
Removed bad wheel sets using screw driver to help pry broken part loose. Then just snapped in replacement. Took less than 5 mins. Now it works great.
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- Customer:
- Edouard from DANBURY, CT
- Parts Used:
- WPW10588164, WPW10546503
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
plastic parts degraded and failed
I pulled the rack and removed failed parts, then reassembled. I would note that the videos are helpful as dishwasher racks can be a bit of a puzzle.
Why manufacturers use so much plastic in a heated environment is beyond me. The heat cycle degrades the plastic to failure - poor design!
Why manufacturers use so much plastic in a heated environment is beyond me. The heat cycle degrades the plastic to failure - poor design!
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- Customer:
- Ells from Stevensville, MD
- Parts Used:
- W11177741
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
Leaking water at bottom corner
I removed the old gasket. Cleaned the surface under the old gasket and began pressing the new gasket into place. Make sure the gasket is pressed all the way in to properly seat it in the groove. Didn't use the tube of gasket sealer and it worked perfectly no leak,
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- Customer:
- Carol from HARRAH, OK
- Parts Used:
- W10537869
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The dishwasher quit circulating the water and cleaning the dishes it filled heated drained
The cost part plus shipping for each piece which was described as not cleaning properly due to not spraying. Each of these prices is part plus shipping, diverter valve $28.32 diverter motor did not fix the problem diverter motor $125.08 did not fix the problem my next option is the motor assembly which comes out to $311.53. I think they lead you on with the little parts and you work your way up with the big ones expense wise at this point I will simply cut my losses and buy a new dishwasher because I'm almost at what it would cost for a new one and I've had this one for 4 years. When I went to look for what the problem was each one of these said not cleaning properly which I think now is a generic term to just go from the smallest to the largest if I'm going to replace the motor for 300 plus dollars I might as well just buy a new washer
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- Customer:
- JULIE from BOTHELL, WA
- Parts Used:
- WPW10078215
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Old part never worked well, constantly got bumped by a part of the side when sliding rack back in (design flaw). When part got bumped and fell off, it also got warped from the heat, so then was even less likely to stay in place. New part fits more securely and doesn't bump the problematic part on
Just snapped it right into place! No tools required. Very easy!
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- Customer:
- Dewey from UNIONTOWN, AL
- Parts Used:
- W10703867
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
No heating for washing or drying
Was a cinch just watched the video whole procedure took an hr or so
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