KDTM384EBS0 KitchenAid Dishwasher - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Michael from MIDLAND, MI
- Parts Used:
- WPW10546503
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The Adjuster tabs broke on both sides
Two of the four small nylon/plastic tabs on the adjusters that support the top rack on the rack slides, broke off (one on each side).
Before the new parts arrived, I printed the limited (but definitely helpful) instructions that were available and familiarized myself with the adjuster assemblies.
As practice, I took one adjuster assembly apart making notes of any "gotchas." The main gotcha I found is that the nylon/plastic parts are easy to break (obviously) as prying is involved during removal and replacement. It took me about 20 to 25 minutes to take one side apart and about 10 minutes to put it back together again.
When the new parts arrived, I was able to do the first side in about 10 minutes (removal and replacement), and the second side in about 5 minutes, all because I had printed the instructions, familiarized myself, and practiced. I hope this helps.
Before the new parts arrived, I printed the limited (but definitely helpful) instructions that were available and familiarized myself with the adjuster assemblies.
As practice, I took one adjuster assembly apart making notes of any "gotchas." The main gotcha I found is that the nylon/plastic parts are easy to break (obviously) as prying is involved during removal and replacement. It took me about 20 to 25 minutes to take one side apart and about 10 minutes to put it back together again.
When the new parts arrived, I was able to do the first side in about 10 minutes (removal and replacement), and the second side in about 5 minutes, all because I had printed the instructions, familiarized myself, and practiced. I hope this helps.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Paul from HGHLNDS RANCH, CO
- Parts Used:
- W11177741
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Dishwasher door leaking
Pull the old seal out and push the new seal in. Done. Easy. The only issue is the door is still leaking and I have to replace the seal and the plate that goes across the bottom of the door.
Order both this seal and the seal for the bottom of the door at the same time.
Order both this seal and the seal for the bottom of the door at the same time.
Was this instruction helpful to you?
Thank you for voting!
Water leaking at the door during the wash cycle
The rubber door seal was easy after watching the video. I key point however is that you do have to stretch the seal just a little bit. The video says not to. If you don't like I didn't originally, the seal will only extend from one side to the other without about an inch excess that folds on the bottom of each side. The door still leaked a little without the excess folded on each side. I did one side at a time and pulled out the new seal along the side before curving to the top, and just stretch it slightly to allow the excess. This stopped the leak.
The lower door seal was ok to do. The most important step there is to remember how the front door panel is installed. Taking pictures before and during removal may help. It is awkward to do by yourself, but can be done. I found that putting a balled-up towel at the top of the door helps when trying to reinstall the front panel.
The lower door seal was ok to do. The most important step there is to remember how the front door panel is installed. Taking pictures before and during removal may help. It is awkward to do by yourself, but can be done. I found that putting a balled-up towel at the top of the door helps when trying to reinstall the front panel.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Tom from CANBY, OR
- Parts Used:
- W10861000
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Replacing the soap/rinse dispensing module in front door of dishwasher
1. Remove front of door with torx screws around inside top and sides of door.
2. Unclip and remove plug with two wires for dish soap solenoid. You may have to lie on your back or use a mirror to see the location of the small clip retaining the plug.
3. Unclip and remove dispenser module. Here's the rub: the clips used to retain the unit in the door panel of my dishwasher are tabs cut in the stainless steel cut-out and rolled back at a 90 degree angle to retain their springiness. They seat against the back edge of three plastic ridges along the top, bottom and one along each side of the dispenser module. The key is to remove the module without permanently bending these tabs, thereby losing their springiness and destroying their ability to clip tight against the new module to hold it in. I had some success slipping 3 pieces of flashing under the stainless tabs along the top and sides of the old module, allowing the plastic retaining ridges to ride under the tabs all together and move forward to disengage the clips without permanently bending the tabs.
4. Reassembly is just the reverse.
2. Unclip and remove plug with two wires for dish soap solenoid. You may have to lie on your back or use a mirror to see the location of the small clip retaining the plug.
3. Unclip and remove dispenser module. Here's the rub: the clips used to retain the unit in the door panel of my dishwasher are tabs cut in the stainless steel cut-out and rolled back at a 90 degree angle to retain their springiness. They seat against the back edge of three plastic ridges along the top, bottom and one along each side of the dispenser module. The key is to remove the module without permanently bending these tabs, thereby losing their springiness and destroying their ability to clip tight against the new module to hold it in. I had some success slipping 3 pieces of flashing under the stainless tabs along the top and sides of the old module, allowing the plastic retaining ridges to ride under the tabs all together and move forward to disengage the clips without permanently bending the tabs.
4. Reassembly is just the reverse.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Rod from CASPER, WY
- Parts Used:
- W10861000
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
Detergent dispenser would not open during wash cycle
Removed the inner panel, remove electrical connection to dispenser, remove dispenser, metal tabs that hold it in, are a bit hard to pry metal tabs, and when installing net dispenser tabs are also a little difficult to pry tabs to install but doable. So far works like it should.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Susan from FLEMING ISLE, FL
- Parts Used:
- WPW10195417, WPW10082853
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Wheel assembly falling off x4
Popped damaged/worn wheel assembly off, snapped new ones in. Easy peasy
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Keith from BRECKENRIDGE, CO
- Parts Used:
- WPW10546503
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The left front tab holding Rack Adjuster to slide out rail snapped off
I did a Youtube search and discovered there were a couple that showed the replacement in detail. I watch the entire process once and then had my laptop beside the upper rack and paused the video after each step. That worked well
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Cheryl von der from HUNTINGTN BCH, CA
- Parts Used:
- W10728160
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Tine Row Rusted
At first I thought I needed a new bottom rack for my dishwasher. Out of curiosity, I watched the installation video and realized that the Tine Row installed separately and that was the only part I needed. I am appreciative of being able to access that video and the money I saved. Installation took seconds to complete.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Vicki from Overland Park, KS
- Parts Used:
- WPW10473836, WPW10195417, WPW10082853
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Original Rollers on lower dishracknwere broke
Pulled off the old rollers and snapped on the new ones. Easy as can be!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Larry from MANCHESTER, NJ
- Parts Used:
- WPW10588164, WPW10250162, WPW10250160
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Housing outer piece was broken
Removed old housing parts and replaced them with the new parts I ordered. Very easy
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Dominic from AURORA, IL
- Parts Used:
- WPW10195417
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Wheels would not stay on
I took the old wheel assembly off and snapped the new wheel assembly on. It’s that simple. Note the dishwasher rack needs to be empty. Very pleased with this site. Parts came super fast.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jeff from WEST CHESTER, OH
- Parts Used:
- WPW10195417
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Replaced lower dishrack wheel assembly
No instructions were given but I found a YouTube video of the repair and it took less than a minute to install.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Janet from MIDDLEBORO, MA
- Parts Used:
- W10728160
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Split tine row
Removed broken tin row. Replaced with new tine row. Tokk less than 1 minute.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Kathy from Colorado Springs, CO
- Parts Used:
- WPW10195417
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Replaced the front wheel assembly on lower dishwasher rack
We watched videos on this repair but they didn't matter. All we did was remove the lower rack of the dishwasher. To remove the broken assembly we put pressure behind the wheels pulling them out and up - it popped right off. To install the new wheel assembly, it was easy to see where to align the part and my husband snapped it back in. No tools. Easy peasy.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Lois from Great Falls, MT
- Parts Used:
- WP3400918
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
two retainers broke and the main part fell apart
pushed the new retainers in the holes and we are set to go
Was this instruction helpful to you?
Thank you for voting!