KDTM354ESS0 KitchenAid Dishwasher - Instructions
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Door just fell down
Hardest part was pulling dishwasher away from cabinet, making sure to not disturb water and drain line. I replaced both door springs which are on the two sides and attached to the dishwasher frame towards the back. This necessiatated pulling the dishwasher about 2/3 out of cabinet. After attaching both springs to frame, replacing the balance kit was a breeze .One screw to remove and then replace with new pulley unit. Attach the supplied cord with attached fittings to spring and then around two pulleys and mounting point on frame. Done . Push dishwasher back into cabinet, reattach two screws to underside of counter. Probably did not require new springs as they seem heavy duty and were not broken upon examination but ordered them also and replaced just in case. Most problem would be with broken cord in balance link kit
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- Customer:
- Peter from JERICHO, NY
- Parts Used:
- WP8270020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
Door spring broke-Door falls down
Remove the mounting screws that hold the dishwasher under the counter top. Remove dust cover plates at the bottom of the machine. The machine will have to be pulled out, so turn off the water to the machine. Usually under the kitchen sink. Disconnect water supply and push it out of the way so the dishwasher can be pulled out. Pull machine out enough so you have access to the door cables and springs. The door will have to be in the closed(up) position to do the repair. Usually only one side is broken. Start with the broken side and copy the working side when installing new parts. Then repair the working side. To get the working side apart just pull on the spring and disconnect it from the cable. Do the reverse to reinstall.
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- Customer:
- Roy from HIGGINSVILLE, MO
- Parts Used:
- WP8269145
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken Mounting bracket
Removed old part and replaced with new part
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Slide Track both sides
Was easy to do but would recommend getting the 4 bolts that hold both racks in. The ones on the left side had rusted and hard to remove and reuse
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The track that allows top rack of dishwasher broke on both sides
Removed screws holding dishwasher in place. This dishwasher has one one the left and right side after you open the door hidden behind a plastic hole cover that you can pry out of place with a putty knife or some other thin tool. After this pull the dishwasher out about halfway and there are 4 screws on each side of the dishwasher (on the outside) that hold the top track assemble. Just unscrew these with the appropriate sized socket, remove the old track and screw in the new track. Super easy. Anybody can do this.
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- Customer:
- Giorgio from Savannah, GA
- Parts Used:
- 8269144A
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench set
Drain hose broken.
Removed the old hose, after loosing metal looking rings. Installed new hose ad finally tight firmly the looking rings, using wrench and socket.
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- Customer:
- Joel from NEW YORK, NY
- Parts Used:
- WPW10195417
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
A wheel on one of the bottom rollers was falling off
I give you a 5-Star customer review.
When the button holding one of the rollers in place fell off, I was lost, didn't know what to do. Then I found you online and called, there was virtually no waiting time on hold, and a very helpful representative quickly found the correct part and ordered it for me. It arrived in only 2 days! Removing the old roller assembly with a screwdriver was a easy, it took 2 seconds. Snapping the new one into place was more difficult -- it took me about 5 minutes to figure out how to do it, and an instruction diagram would have been helpful, but that was a minor inconvenience.
I cannot thank you enough. Excellent service! Definitely 5-Stars!
When the button holding one of the rollers in place fell off, I was lost, didn't know what to do. Then I found you online and called, there was virtually no waiting time on hold, and a very helpful representative quickly found the correct part and ordered it for me. It arrived in only 2 days! Removing the old roller assembly with a screwdriver was a easy, it took 2 seconds. Snapping the new one into place was more difficult -- it took me about 5 minutes to figure out how to do it, and an instruction diagram would have been helpful, but that was a minor inconvenience.
I cannot thank you enough. Excellent service! Definitely 5-Stars!
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Tines had rusted off.
Removed old tine rows and replaced with the new parts. No tools were needed. Each was replaced one at a time so the old ones could serve as a model for how the new ones were inserted and attached. Not much more complicated than changing a light bulb. Parts appear to be good original equipment quality but quite pricy for these very simple pieces.
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- Customer:
- Kelly from KINGWOOD, TX
- Parts Used:
- W11177741
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
Slow water drip on bottom side of door, both sides.
Pulled off old seal. Pressed into groove the new door seal. No parts required.
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- Customer:
- Jim from NAUGATUCK, CT
- Parts Used:
- W11177741
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
water leak during wash cycle
I followed the video on the site and it worked perfectly!
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- Customer:
- Dean from CHAPEL HILL, TN
- Parts Used:
- W11177741
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Leaking around door
Pulled off old seal found center of new seal and pushed new seal into channel that old seal came out of starting at top middle underneath the latch
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- Customer:
- PAM from SISTERS, OR
- Parts Used:
- WPW10546503
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The small knobs wore off that hold upper rack on the "drawer" guides.
I watched online repair video for replacing the part. 3 different clips held the part in place. Video showed how to properly remove each clip & also how to put them back on once part is replaced. Video was immensely helpful because I was afraid I break something else trying o remove them! I ordered & replaced the part by myself without help from my husband. My daddy would've been so proud. :)
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- Customer:
- Charles from ELGIN, IL
- Parts Used:
- W10864081
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Leaking door seal
Pulled dishwasher out from under the counter, removed faulty seal, installed new seal. Easy to understand directions are on web site.
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- Customer:
- Briant from Byron, MN
- Parts Used:
- 4317824
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
There was no problem
I simply had to hook up the power cord to the dishwasher so i could plug it into the outlet rather than direct wire the appliance. Everything went very smoothly. Everything needed for installation other than tools was provided. Easy to follow instructions if you know a little about electrical wiring.
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- Customer:
- Colin from Goffstown, NH
- Parts Used:
- WPW10653840
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Door latch wouldn't close
Turned off power to the dishwasher. Removed the front panel via the screws on the inner wall of the door. Lifted and pulled out the front panel. Disconnected cable connections to fully remove the front panel. Pressed down on the latches to the left and right side of the door latch. Pulled out the door latch. Put in new door latch until it clicked into place. Reattached cable connections. Put the front panel back on with the screws. Turned back on power to the dishwasher.
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