KDTM504EPA1 KitchenAid Dishwasher - Instructions
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The little ball bearings were droping into the bottom of the diswasher from the tracks.
I basically used the instructions provided with the "Your Order Has Shipped: email from you. It was quite easy. Thank You!.
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- Customer:
- Paul from WILMINGTON, DE
- Parts Used:
- W11842830
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
transfer wheel racks, rack height adjuster and upper wash arm to new rack
The repair was similar to the very good video provided by PartSelect. However, I did make a few changes. The new rack was slightly different in the front side compared to the old rusted rack. After I removed the old rack from the dishwasher, I placed the two racks side-by -side to make sure they were compatible. They were identical in the rear structure and overall size, so I proceeded to change out the wheel racks, rack height adjusters and upper wash arm to the new rack. I suggest transferring each part one at a time so you can get the spacing correct. Also, in my case, many of the items needed to be washed with water to remove soap buildup in these parts before moving to the new rack. I would also suggest putting the upper wash arm (needed in this case) on the new rack last. The total job took me about an hour including washing or rinsing all parts and reassembly. This is an easy job, just take your time and do one item at a time so nothing gets mixed up. I used a drill driver to remove a total of 4 Phillip head screws for the rack height adjusters but a regular Phillip head screw driver would work as well.
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- Customer:
- Michael from MIDLAND, MI
- Parts Used:
- WPW10546503
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The Adjuster tabs broke on both sides
Two of the four small nylon/plastic tabs on the adjusters that support the top rack on the rack slides, broke off (one on each side).
Before the new parts arrived, I printed the limited (but definitely helpful) instructions that were available and familiarized myself with the adjuster assemblies.
As practice, I took one adjuster assembly apart making notes of any "gotchas." The main gotcha I found is that the nylon/plastic parts are easy to break (obviously) as prying is involved during removal and replacement. It took me about 20 to 25 minutes to take one side apart and about 10 minutes to put it back together again.
When the new parts arrived, I was able to do the first side in about 10 minutes (removal and replacement), and the second side in about 5 minutes, all because I had printed the instructions, familiarized myself, and practiced. I hope this helps.
Before the new parts arrived, I printed the limited (but definitely helpful) instructions that were available and familiarized myself with the adjuster assemblies.
As practice, I took one adjuster assembly apart making notes of any "gotchas." The main gotcha I found is that the nylon/plastic parts are easy to break (obviously) as prying is involved during removal and replacement. It took me about 20 to 25 minutes to take one side apart and about 10 minutes to put it back together again.
When the new parts arrived, I was able to do the first side in about 10 minutes (removal and replacement), and the second side in about 5 minutes, all because I had printed the instructions, familiarized myself, and practiced. I hope this helps.
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- Customer:
- Mark from Seattle, WA
- Parts Used:
- 8194001
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Wrench (Adjustable)
Dishwasher door falls when opened
First, I bought the door balance link to replace the broken links that connect to the springs.
Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.
The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.
The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
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- Customer:
- Stacey from VESTAVIA, AL
- Parts Used:
- W11259785
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
Left side dishrack track broke. Wanted to install new one.
Thought this would be much easier than it actually was. Long story short, ended up calling is an appliance professional to install the part.
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- Customer:
- Robert from PORT LUDLOW, WA
- Parts Used:
- W11177741, WPW10653840
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
Water leaking around door and latch mechanisim seems to have failed
Still not sure it is repaired. Still have water leakage around upper edge of door on control data panel. We just experienced an issue with the auto drain system, the first since door seal repair and door latch replacement???? Is the latching mechanism suppose to secure the door?
If so it isn't?
Not a great success story. A new washer may be in the cards
If so it isn't?
Not a great success story. A new washer may be in the cards
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- Customer:
- Cheryl von der from HUNTINGTN BCH, CA
- Parts Used:
- W10728160
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Tine Row Rusted
At first I thought I needed a new bottom rack for my dishwasher. Out of curiosity, I watched the installation video and realized that the Tine Row installed separately and that was the only part I needed. I am appreciative of being able to access that video and the money I saved. Installation took seconds to complete.
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- Customer:
- Larry from MANCHESTER, NJ
- Parts Used:
- WPW10588164, WPW10250162, WPW10250160
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Housing outer piece was broken
Removed old housing parts and replaced them with the new parts I ordered. Very easy
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- Customer:
- Keith from BRECKENRIDGE, CO
- Parts Used:
- WPW10546503
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The left front tab holding Rack Adjuster to slide out rail snapped off
I did a Youtube search and discovered there were a couple that showed the replacement in detail. I watch the entire process once and then had my laptop beside the upper rack and paused the video after each step. That worked well
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- Customer:
- JERRY from BUCYRUS, KS
- Parts Used:
- W11259785
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
basket rail repair
unplug, disconnect water, remove all screws holding the machine in the cabinet. slide out the machine to access the 4 bolts hold the rail. Have a prop to hold basket in place as you remove old rail> Plastic clips front and back, hold the basket to the rail. Be careful not to break, not include with the replacement rail. If you are not handy with tools and no insight...hire it done
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- Customer:
- Lois from Great Falls, MT
- Parts Used:
- WP3400918
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
two retainers broke and the main part fell apart
pushed the new retainers in the holes and we are set to go
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- Customer:
- Harold from OMAHA, NE
- Parts Used:
- WPW10546503
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Plastic peg that holds the upper main rack failed and broke off left side allowing the rack to droop and not usable.
In looking at the parts catalog the part I needed didn’t state left or right side piece. I understood that the same part was used on both sides. Knowing the other side may fail also I ordered (2) pieces. Once they arrived I took apart the surrounding element using a screw driver to pop the enclosure apart carefully. I noted where each clip went and re-assembled the enclosure.
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- Customer:
- Henry from COLORADO SPGS, CO
- Parts Used:
- W11842830
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Replacing the lift/roller mechanism on dishwasher upper tray
Following the video was quick and easy. Without the video it would have been slow and painful.
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- Customer:
- Janet from MIDDLEBORO, MA
- Parts Used:
- W10728160
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Split tine row
Removed broken tin row. Replaced with new tine row. Tokk less than 1 minute.
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- Customer:
- Steve from BUFFALO GROVE, IL
- Parts Used:
- W10727426
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
Broken tine rows on upper basket
Popping out the old tine rows was very simple and required no tools. The only issue was that the spacing of the replacement tines was different from the original parts and there was not enough space between the tines and the basket to snap the clips back on to hold the tine row. I went to my band saw and cut the extended ends off of the clips and then they snapped into place perfectly. This would have been a 20 minute, no tool job if I didn't have to run to the band saw.
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