KDTM404EBL0 KitchenAid Dishwasher - Instructions

Pulled out dishwasher, removed 4 bolts holding the track to the dishwasher, replaced track and installed the 4 bolts. Pushed back the dishwasher and works like new. The new tracks are riveted instead of spot weld and will last longer.

This was so simple! Some plastic tabs snapped off the upper rack adjuster in our dishwasher (which is not even 4 years old, so you can see how crappily made these things are), rendering the entire appliance unusable since the water sprayer thingie attaches to the underside of the upper rack. I was able to easily find replacement rack adjusters on PartSelect and thanks to the repair video, was able to install them in about 20 minutes. Most of that was rewinding the video since I had trouble getting the broken adjusters off! So delighted to have been able to do this myself and avoid paying $$$ for a repairman call out and replacement parts.

pulled the dishwasher out (took the most time-1 hour) and 30 min. to install new door balance kit and springs. Replace both sides while the unit was out.

leveled dishwasher, it was leaning forward, raised front 1/2'", to get level.
no More leaks, WOULD LIKE TO RETURN DOOR SEAL. DID NOT USE SEAL.

THANKS,
PETE GODSHALK

I ordered the part from this website and easily replaced it.

Ordered the door gasket and replaced it. Worked perfect. The trick was to stretch the gasket a little as it went around the top curvatures. It would stick out some and not sit as flat as on the top and sides. This helped it to flatten down better.

Replaced door latch

Initial inspection of the issue and research suggested the door latch was malfunctioning / broken. I bought the part and expressed it home. The installation involved removing the door screws on the inside of the door, separating the front and back panels, unplugging the door latch, removing it from its niche and popping in the new one. Reverse the take apart and it was done. Very simple swap. Hardest part was juggling the two halves of the door and preventing the door for trying to close in the process as the bulk of the weight is in the outside half of the door.

The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.

Shut off water and power,remove dishwasher, put dishwasher on its back, remove screws with Phillips screwdriver and reinstall

Upper tray removed and each rack adjuster removed and replaced one after the other. Only tool was screwdriver. Only knowledge was from the online videos. Only took 30 minutes or so. The repair could have been done more quickly if I wasn't fearful that the smaller plastic parts would break when pulled or pried away from the rack adjuster. The only mistake was not making sure the adjuster tabs were fully engaged in back and clicked in the front attachment.

This was tricky, not so much the difficulty of the repair so much as finding the right instructions. There weren’t any on your website. YouTube videos were all over the place in terms of specific set ups. Eventually I found the right one. This would have been very easy and would have taken less than 15 minutes if I had the right instructions from the start. Most of my time was taken with searching for instructions.

Attached new link, then stretched the spring with pliers and routed link over the pulley. Replaced both links.

It was very easy.

Very easy. I removed the two screws on the base plate, then the two screws that attach the washer to the cabinet, and pulled the washer out of its slot. I installed the broken side and closely checked the other side and felt it didn't need repairing. I put it back together and the door works very well.

Thanks,
Ted K.

I looked at the position of the remaining Tine Pivot, since there are four on this dishwasher upper rack, and positioned the replacement pivot and pressed it into place. It was a snap (excuse the pun!). NOTE: My dishwasher's Model Number was not in the list provided herein. I had to search a couple of models to find the Upper Rack that looked like ours and to find the Tine Pivot replacement part that looked like ours.That process took longer than the "repair".