KDTM504EPA0 KitchenAid Dishwasher - Instructions

Still not sure it is repaired. Still have water leakage around upper edge of door on control data panel. We just experienced an issue with the auto drain system, the first since door seal repair and door latch replacement???? Is the latching mechanism suppose to secure the door?
If so it isn't?
Not a great success story. A new washer may be in the cards

PartSelect intentionally shipped obsolete part that could not possibly fit a dishwasher. The part looked to be a rectangle door seal for a freezer/ref. You make it impossible to return the part. I find it interesting that you sent the correct install video and wrong part.
Suggestion: After you print a shipping label take a picture of the part and shipping label before it is boxed. The customer should not have to send you a picture of the wrong part and the serial number of the appliance for a refund. You did not need the serial number to ship it.

I will never use your company again William Dewberry

Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!

Pushed to be into place

Easy. Part just snapped in and took all of about a minute. Now the top rack doe snot slide back and forth.

Removing and installing the new part was fairly simple. We removed the water hose first since it is the easiest to see. We then removed the screw holding the part to the metal frame. We slid out the part out of the holder to remove the black hose and electric plug (it is like the old phone jacks). After it was completely off we plugged in the electric to the new part which was very easy since it can only go in one way. We slid the new part in place and attached the black hose. We attached the piece to the frame with the one screw and last we attached the gold (garden hose) connection. We turned on the water to look for any leaks then turned the power on and ran it through a partial rinse to be sure there were no leaks.

followed directions, a kid could have done it,

Pulled the dishwasher out and took the two door balance links off and put the new ones on and attached to the spring. It was very quick and easy

First I turned off the water and power to the dishwasher.I removed the two screws on the front bottom cover plate, removed the plate. Removed the two nuts and bolts holding the dishwasher in place between the cabinets. Then I pulled the dishwasher out about 6 to 7 inches so I could see the spring, pulley and rope connections. Then I saw the rope on the right side of the door bottom had pulled through the connector. I ordered the part and next day delivery was great.(excellent service). The repair kit comes with both sides parts but I only needed one(for now). I reconnected spring to rope connector and threaded through pulley and to the door and job was done. A little difficult stretching spring so I put a long piece of wire to hold spring tight while connecting to rope but I worked out great. My husband said "great job, honey". I saved a $150 repairman bill....now I might go shopping (ha ha) Kim

Remove two screws then the two toe-panels. Use a flashlight to locate spring and the hole in the metal frame near back of unit about an inch off the floor. Look at opposite side of unit to see how the working link is routed. Place correct end of the link over one end of the spring and wrap a piece of tape around nylon clip and spring end (just to save frustration of having it fall off while you attempt to complete this task). Tie a loop in the end of each end of the piece of string you supplied. Loop one loop around the spring end with the link clip and feed the other end of the strings loop out the front of the dishwasher at the bottom near the lowermost pulley. Reach under the dishwasher and hook the spring to the frame. Keep tension on the string and feed the link cord out the front of the dishwasher near the front bottom near the lowermost pulley. Loop the exposed end of the self-supplied string around the center of the flashlight handle. Have an assistant pull firmly on the flashlight/string stretching the spring (not too much to over-stretch the spring, but give yourself a little slack too). Serpentine the link cord around the two nylon pulleys. Make sure the rope side of the link clip is toward the back of the dishwasher. Place the link nylon clip over the metal door lever and into the appropriate slot. Have your assistant slowly release tension on the spring/string. Reach under the dishwasher and remove the looped string from the spring end and remove the string. Replace the toe-panels. I did the right side this way, the left side is up against a wall and I might have had additional problems, but it is hard to say since I did not replace the left link. I thought this easier than removing the dishwasher, inlet and outlet as I have done that several times and it can be a pain as well. Good luck!

remove the bottom plate with a nut driver and back off on the front leg adjusters. Slide out the dishwasher approx 8-10 inches and remove the broken link. The new one goes on easily. Look at the opposite side if in doubt as to how to attach. Slide the unit back in and tighten the leg adjusters until the unit is secure. reattach the lower front panel which hides the leg adjusters, etc. You're done!

For some reason I wasn't able to pull the dishwasher all the way out. Had my wife with a smaller hands and arms reached in and attached the spring with the link end onto the dishwaster anchor point. I then put on both nylon rollers. The link anchor point and rope went over the upper roller first. I then struggled and managed, with lots of pulling, to get the rope over the lower nylon roller. All went well with reattaching the water and drain lines. Plumbing in tight spaces is made for small people. This old body does not bend like it use too.
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Slid out dishwasher removed 2 screws put new slide in an tighten screws. Pushed back in rescrewed to counter and was done.

The door balance springs are connected to the door via a nylon cable which snakes through a couple of pulleys. The plastic fastener on the end of one of these cables separated, so the one remaining spring was not able to offset the weight of the door. Easy to fix, just slide the unit out about 15 inches (remove base plate, and undo a couple screws on top) then replace cables. You can buy just the one cable, or for a couple bucks more, both L&R cables and new pulleys. Replaced the pulleys on my unit at the same time (remove one screw and twist out) since the replacement parts were of better quality than my factory parts. Don’t pay a repair guy $250 or more to fix this for you. It’s easy.

Pulled out dishwasher to access the sides. Removed onld lines and then unscrewed pulley from frame using socket / nutdriver. Replaced pulleys with new units supplied in the kit and then threaded new lines onto door and springs. Repair complete in less than 5 minutes.