KDTM504EPA0 KitchenAid Dishwasher - Instructions
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- Customer:
- Larry from MANCHESTER, NJ
- Parts Used:
- WPW10588164, WPW10250162, WPW10250160
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Housing outer piece was broken
Removed old housing parts and replaced them with the new parts I ordered. Very easy
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Hinge bent went spring cable broke
My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...
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- Customer:
- Harold from OMAHA, NE
- Parts Used:
- WPW10546503
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Plastic peg that holds the upper main rack failed and broke off left side allowing the rack to droop and not usable.
In looking at the parts catalog the part I needed didn’t state left or right side piece. I understood that the same part was used on both sides. Knowing the other side may fail also I ordered (2) pieces. Once they arrived I took apart the surrounding element using a screw driver to pop the enclosure apart carefully. I noted where each clip went and re-assembled the enclosure.
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- Customer:
- Lois from Great Falls, MT
- Parts Used:
- WP3400918
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
two retainers broke and the main part fell apart
pushed the new retainers in the holes and we are set to go
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- Customer:
- Henry from COLORADO SPGS, CO
- Parts Used:
- W10728863
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Replacing the lift/roller mechanism on dishwasher upper tray
Following the video was quick and easy. Without the video it would have been slow and painful.
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- Customer:
- Janet from MIDDLEBORO, MA
- Parts Used:
- W10728160
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Split tine row
Removed broken tin row. Replaced with new tine row. Tokk less than 1 minute.
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- Customer:
- Bryca from TULSA, OK
- Parts Used:
- WPW10653840
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Dishwasher door stopped latching properly.
Initial inspection of the issue and research suggested the door latch was malfunctioning / broken. I bought the part and expressed it home. The installation involved removing the door screws on the inside of the door, separating the front and back panels, unplugging the door latch, removing it from its niche and popping in the new one. Reverse the take apart and it was done. Very simple swap. Hardest part was juggling the two halves of the door and preventing the door for trying to close in the process as the bulk of the weight is in the outside half of the door.
The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.
The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.
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- Customer:
- JERRY from BUCYRUS, KS
- Parts Used:
- W11259785
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
basket rail repair
unplug, disconnect water, remove all screws holding the machine in the cabinet. slide out the machine to access the 4 bolts hold the rail. Have a prop to hold basket in place as you remove old rail> Plastic clips front and back, hold the basket to the rail. Be careful not to break, not include with the replacement rail. If you are not handy with tools and no insight...hire it done
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- Customer:
- Steve from BUFFALO GROVE, IL
- Parts Used:
- W10727426
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
Broken tine rows on upper basket
Popping out the old tine rows was very simple and required no tools. The only issue was that the spacing of the replacement tines was different from the original parts and there was not enough space between the tines and the basket to snap the clips back on to hold the tine row. I went to my band saw and cut the extended ends off of the clips and then they snapped into place perfectly. This would have been a 20 minute, no tool job if I didn't have to run to the band saw.
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Dishwasher door slammed open and was very heavy.
One Spring and both Balance Link Kits were broken. The repair itself was incredible easy, especially after watching the repair videos. Maybe 2 minutes per side. The moderately difficult part was removing the water supply and drain lines. Our dishwasher is some distance away from the kitchen sink. The supply and drain lines are routed behind and through some lower cabinets making reconnection a bear. Finally used a wire coat hanger as a guide and was able to re-thread the lines through the cabinets. The dishwasher could not be removed from its cabinet without first removing these lines.
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- Customer:
- Peter from LEBANON, NJ
- Parts Used:
- WPW10497235
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
door leaks bottom right
leveled dishwasher, it was leaning forward, raised front 1/2'", to get level.
no More leaks, WOULD LIKE TO RETURN DOOR SEAL. DID NOT USE SEAL.
THANKS,
PETE GODSHALK
no More leaks, WOULD LIKE TO RETURN DOOR SEAL. DID NOT USE SEAL.
THANKS,
PETE GODSHALK
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- Customer:
- Don from CLINTWOOD, VA
- Parts Used:
- W11175771
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
clean light blinked 4 times and repeated this over and over
I took the valve off and actually hooked 110 volts to the vale and tried to blow through it and it would not let air pass through it. I replaced the the new valve in about 15 minutes and it works fine
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- Customer:
- Glenn from FULSHEAR, TX
- Parts Used:
- WPW10546503
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Attachments from tray to upper rack adjuster broken
Upper tray removed and each rack adjuster removed and replaced one after the other. Only tool was screwdriver. Only knowledge was from the online videos. Only took 30 minutes or so. The repair could have been done more quickly if I wasn't fearful that the smaller plastic parts would break when pulled or pried away from the rack adjuster. The only mistake was not making sure the adjuster tabs were fully engaged in back and clicked in the front attachment.
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- Customer:
- Matthew from CHATHAM, VA
- Parts Used:
- W10703867
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Wrench set
Defective dishwasher heating element
Turned off water supply to the unit. Removed plastic cover at bottom front. I only had to disconnect the copper water line to slide the unit about 1/3 of the way out. I then was able to reach the wires, disconnect them and use a stubby box/open end wrench (5/8? don't remember for sure) to remove the plastic nuts. I then opened the door, removed the bottom basket and slipped the element right out. Installation of new part was reverse.
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- Customer:
- JOHN from OJAI, CA
- Parts Used:
- W10727426
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
Orders not correct and minor mods needed.
Ordered p/n PS10057154, sold as a kit of TWO upper rack tine rows. I received one. Customer service issued a return tag and ordered a second kit, which again was supposed to be two rows. Replacement order arrived with just one. Fortunately, I had expected this and had not yet returned the first kit. Called customer service and told them not to expect the return of the first order.
This kit is sold as fitting several models of Whirlpool and KitchenAid dishwashers, which I verified that my KA was on the list. A minor installation problem occurred when I discovered that the upright tines of this kit don't have the exact same spacing as the KitchenAid originals. The upright tines need to be exactly half the distance between each of the crossbars on the rack below in order to install the three retaining clips found on each row. With the spacing of these tines, there wasn't quite enough room to install the clips. Fortunately, the retaining clips were manufactured with an excessive amount of shoulder on each one. Trimming off the excess material with a fine-toothed hacksaw blade made the clips narrow enough to be used without compromising their ability to hold the tine rows in place. I've used the machine several times now and the clips are holding everything in place as expected.
[img]https://i.ibb.co/9TQB3mC/clips.jpg[/img]
This kit is sold as fitting several models of Whirlpool and KitchenAid dishwashers, which I verified that my KA was on the list. A minor installation problem occurred when I discovered that the upright tines of this kit don't have the exact same spacing as the KitchenAid originals. The upright tines need to be exactly half the distance between each of the crossbars on the rack below in order to install the three retaining clips found on each row. With the spacing of these tines, there wasn't quite enough room to install the clips. Fortunately, the retaining clips were manufactured with an excessive amount of shoulder on each one. Trimming off the excess material with a fine-toothed hacksaw blade made the clips narrow enough to be used without compromising their ability to hold the tine rows in place. I've used the machine several times now and the clips are holding everything in place as expected.
[img]https://i.ibb.co/9TQB3mC/clips.jpg[/img]
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