KDTM704EBS1 KitchenAid Dishwasher - Instructions

PartSelect intentionally shipped obsolete part that could not possibly fit a dishwasher. The part looked to be a rectangle door seal for a freezer/ref. You make it impossible to return the part. I find it interesting that you sent the correct install video and wrong part.
Suggestion: After you print a shipping label take a picture of the part and shipping label before it is boxed. The customer should not have to send you a picture of the wrong part and the serial number of the appliance for a refund. You did not need the serial number to ship it.

I will never use your company again William Dewberry

Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!

Pulled the dishwasher out and took the two door balance links off and put the new ones on and attached to the spring. It was very quick and easy

Removing and installing the new part was fairly simple. We removed the water hose first since it is the easiest to see. We then removed the screw holding the part to the metal frame. We slid out the part out of the holder to remove the black hose and electric plug (it is like the old phone jacks). After it was completely off we plugged in the electric to the new part which was very easy since it can only go in one way. We slid the new part in place and attached the black hose. We attached the piece to the frame with the one screw and last we attached the gold (garden hose) connection. We turned on the water to look for any leaks then turned the power on and ran it through a partial rinse to be sure there were no leaks.

Total repair time after watching videos was 53 minutes. I estimate I saved between $200 to $300 by doing this myself. If you have any DIY skills, don't hesitate to replace the detergent dispenser yourself.

Easy. Part just snapped in and took all of about a minute. Now the top rack doe snot slide back and forth.

followed directions, a kid could have done it,

Pushed to be into place

I just followed the directions on the video that was part of the pictures for the door seal. I made sure that the channel was clean and the new seal pressed right in. i wish I had checked this site before I called a repairman, who wanted to charge me over $400 for a new one.

Reassembled lower access covers using the new screws purchased from parts direct, perfect fit replacement. Hardest part remembering how they fit Dishwasher.

Slid out dishwasher removed 2 screws put new slide in an tighten screws. Pushed back in rescrewed to counter and was done.

I removed the tray and put in the new one

I pulled the dishwasher out just over half way to access the spring area. Unscrewed the old assembly and screwed the new one in it's place. Attached the string line to the spring, wrapped it around the assembly and attached it to the door hook. Repeated procedure on other side. Problem solved.

The door balance springs are connected to the door via a nylon cable which snakes through a couple of pulleys. The plastic fastener on the end of one of these cables separated, so the one remaining spring was not able to offset the weight of the door. Easy to fix, just slide the unit out about 15 inches (remove base plate, and undo a couple screws on top) then replace cables. You can buy just the one cable, or for a couple bucks more, both L&R cables and new pulleys. Replaced the pulleys on my unit at the same time (remove one screw and twist out) since the replacement parts were of better quality than my factory parts. Don’t pay a repair guy $250 or more to fix this for you. It’s easy.

Turned off power to dishwasher.
Removed screws from dishwasher retaining clips.
Pulled out dishwasher.
Removed broken rope.
Installed replacement and put everything back together.
Very easy repair. The spring is very strong and extra hand can be helpful, but not required.