KUDE20FXWH3 KitchenAid Dishwasher - Instructions

I pulled the upper rack out of the dishwasher. I then removed the broken rack clip stop on the right side and reinstalled the new replacement clip. I then put the rack back onto the rollers and voila, the upper rack no longer fell down off of the tracks!! Problem solved and the replacement clip only cost $8.95!!

I followed the instructions on your recommended video; so easy! Thank you!

Dish rack adjuster kit W10712394: I am a fully inexperienced and non-mechanical mom who needed her dishwasher during this holiday season! It took me a little longer and seemed a little harder than the description said it would - but not by much. The dishwasher is now better than it was when we bought it. Tip 1 - The original mechanism had no screws. The replacement kit does. The kit comes with a special screw that you will need in order to use a phillips screwdriver. It would have been helpful to know that before I tried to screw the screws in and stripped the first one because none of my screwdrivers fit. 2- Instructions aren't clear and photos are a little distorted (2D rather than 3D) for a novice. I wish I'd known this request for installation instructions was coming before I finished the project so I could have taken pictures. Tip - Take pictures to submit for installation instructions for others to appreciate. Would be nice to have some kind of perk to motivate people to do the work of clarifying instructions and submitting pictures. 3 - The part that locks the sliding mechanism into place is a little tricky. That step in the instructions needs some attention. I don't know how to clarify it further but other than the problem with the screws, this is the part that consumed time that an experienced dishwasher repair person might have breezed through.

First, this replacement kit seems to be of much better quality than the factory original. I was able to remove the old adjuster from the top rack with my hands - did break a little more in the process, but as this was destined for the garbage anyway, I wasn't delicate about it. The new adjuster kit snapped together easily with clear instructions and pictures in a matter of minutes, even with a 1, 3, and 5 year old "helping." Last step requires a screwdriver. I only replaced one side, for now, and it took longer to get the old adjuster off than it did to install new. Done in under ten minutes start to finish and works perfectly!

The parts select site had an excellent breakdown of what I needed to replace. When I got the pieces, however, it wasn't so apparent how to do it. I actually used YouTube video to show the process.

The trickiest part was actually uninstalling the broken pieces. I had to work backwards through the YouTube video.

The other tricky bit is having a sense of how hard you can push to snap plastic pieces in and out.

Also, watch the whole video! I didn't, and I ran out for a tool (a star driver, I think that's what it's called) that was actually in the bag of screws that came with the assembly.

It seems like Kitchen Aid realizes they have a problem with plastic fatigue, because they have replaced some of the plastic parts with metal.

If you take your time and stay organized this is a very doable repair.

Watched the u tube video. Very clear! He said up front what kind of screwdriver to use and it was necessary to have that kind and size of screwdriver.

After bailing out the unit, filled filter hole with a moderate amount of Dawn dish washing detergent. Ran dishwasher twice to remove all Dawn from the unit. Had to bailout the water (and suds) from the washer both times. After the dishwasher finally drained I inserted the new filter..

Removed old gasket, cleaned track thoroughly, then followed instructions from video on Part Select order form. Instructions very clear and precise. Getting the new gasket was a little tedious at the corners but take your time and work the gasket with your fingers as shown on the video.

Watched the video. Easy!!!

The old tine row came out easily and the new one was easy to pop into place. I was pleased that it was so easy to order a replacement part.

Unplug dishwasher and slide it out from under cabinet. Remove old broken link (a heavy string between two plastic parts) and replace with new one. Slide dishwasher back and plug it in. Very easy and no tools required.

Watched the video and it was perfect. Very easy.

I am a 61 year old woman and it took me a total of 2 min. max. Popped it into place and pushed in button that holds it..Taa Daa...perfect!

I did not relize that the drain hose was in two parts. Naturally I ordered the wrong half. So after I relized my mistake, I re-ordered the correct part. Once the correct part was received the repair was easy and went well.

1) clear out the dishwasher
2) remove unit securing screws from top or sides of DW and cabinetry near the top or under the counter top
3) gently pull the dishwasher from the cabinetry about 20" is plenty, mind the connecting hoses and electrical connection
4) close the door! pull back the insulation from the area of the hinge and photograph both sides - this will save you the pain of going online
5) you will see the cord, the tensioning wheel assembly and the door balance spring on both sides
6) with the door closed to relieve tension on the cord, remove the cord from the balance spring - this can be done w/o tools at this point
7) remove the 5/16" screw from the plastic tensioning wheels and remove the tensioners, cord - leave the springs in place if not replacing them
8) install the door end of the cord to its hook on the hinge, install the new tensioning wheel assembly, install the old 5/16" self tapping screw through the lower wheel and into the outer hole in the frame
9) thread the cord from the door over the upper wheel and lower wheel. the lower wheel has cord retaining tabs to hold the cord on the assembly
10) hook the eye end of the cord to the balance spring and you are finished with the first side - repeat operations for the other side, reposition the insulation and slide the washer back in its cavity - do not forget to reinstall the stabilizing screws in the upper washer frame
11) you've done it!
12) have a cuppa and do your second washer that hasn't failed yet - it will soon.