4KPDI620T2 KitchenAid Dishwasher - Instructions

We have a remote cottage in Canada with a dishwasher over 30 years old. Since you have to get there by boat we didn't want to have to get a whole new dishwasher installed. The plastic rollers from the top shelf had fallen apart and the top rack would fall off all the time. My daughter found your company online and ordered the exact parts for me! I couldn't believe it. For about $20.00 my dishwasher was fixed by my husband in less than a half hour. It was easy to order the parts from you, they were shipped immediately and worked perfectly. Thank you so much for your help with our dishwasher parts. I was laughed out of Lowe's, Home Depot, Sears and H.H. Gregg when I took my old parts there looking for help with replacement parts. I would recommend your company to everyone.

we used hot water to soften the ends of the tube and then slid it onto the two ends of the parts in the dishwasher. It did take a little bit of "push" to get it on one end, but nothing we could not handle. I would say anyone with common sense and willingness to fix something them selves would have no problem. I would like to say the part I ordered was of good quality and saved me a lot of money.

ReplacING the tube was not a big job but the old tube had come apart and pieces had lodged in the sprayer arm. I used a toothpick and nut pick to dislodge the pieces and restore full water flow.

Closed water supply--Turned circuit breaker off to dishwasher--removed lower panel on dishwasher--removed the two wires from water inlet valve--disconnected water supply line--removed angle fitting from old valve & installed in new valve--reinstalled new valve & connected water line & 2 wires--This fixed problem.
I ordered part 11:00 1/15/09--Recd. new one 10:30 next morning. VERY FINE SERVICE & PRICE from PARTS SELECT.COM--Thanks.

Repair was awful without instructions. Instructions were requested twice with no response. Attempted without instruction and broke the sleeve. Reordered but not through Partselect

I took out the bottom rack, turned it upside down, popped off the wheels and saved them and put on the new axles. It took a little doing to get the new axles snapped into place-they were stiff. I finally figured out how to use the pliers at the right angle to pop them on. Then the wheels popped right on and off I went.

Tranfered wheels from old rack to replacement rack. Silverware caddy was a bit too big for the replacement. I gently bent the prongs on the rack a little and its fits perfect.

Spray arm receiver went on easily. Then delivery tube slipped on to proper place easily. Total time for repair was less than 5 minutes.
My biggest problem was getting the replacement parts. I ordered the parts on June 3. The Spray Arm Receiver was shipped that day. On June 10th when the delivery tube(showing in stock) still had not been shipped I called Customer Service. The warehouse that received my order was out of stock. The customer service rep transferred my order to another warehouse that had the delivery tube in stock and it was shipped that day. I received the delivery tube today, June 18.

removed screws from dishwasher and discovered i could replace panel because of door type

Like the video showed but very hard to stretch tube over wider part on interior of top shelf. Read afterwards that hair dryer would have helped. Video should mention that. Bruised hands and wrists getting it on good.

I put a whirlpool tube on my Jen more dishwasher . Fits like a glove.

followed the tutorial video and just removed the old one and the new one slipped right on.

first-removed all axles from one side of rack. replace with new ones, replace rollers. repeat for other side of rack. VIOLA!!

I ordered all new axles even though not all of them were broken - I figured it was just a matter of time. Ordered one new roller because one was missing, and an extra one just in case. Removed all old rollers and axles. A couple of them did not want to come off, so I "hit" them with a screwdriver. Put on all new axles and replaced the rollers. The whole project took about 10 minutes. SUPER EASY. CHEAP FIX FOR MY OLD DISHWASHER.

The website had great pictures, I compared the wheels I had and the broken axles with the pictures, and picked what I thought would match. They were perfect. I used pliers to pop the axle on, and my fingers to put on the wheels. It works perfectly now