36314478793 Kenmore Dishwasher - Instructions

I just plugged in the model number and a screen came up that showed all the part numbers that made up the model. picked out the parts that we needed and ordered it and within 2 day we had the new basket that we needed for our dish washer.
the service and ease was better that going to the appliance store and picking up the basket.
I was very happy the the service.
Donald Brown

Replaced lower rack with new. Upper rack removed front stoppers, removed old rack, slit new rack in and replaced stoppers. Total time about 15 mins.

Very simple. By hand, I unscrewed the old spray arm and screwed in the new one. One brief hangup. The old spray arm was very hard to unscrew. Rather than seeming to force it, I called the PartsSelect 800 number and got advice. The tech reassured me that all I had to to was unscrew it and put in new one. So I applied more force and old one came out. A breeze.

Read directions. They were poorly drawn. Set them aside. Opened up unit on December 26th. I made careful observation of the wiring, two hoses, one metal bracket, the hose two clamps, and then proceeded. Instructions said 1 to 2 hours, to complete. Ha Ha, perhaps if you've done it before. It was actually really closer to four hours. When done, it worked perfectly. The best part, my wife said: "This was the best Christmas present ever!" That made my day! Dishes are clean again, just like new! Thank you: www.PartsSelect.com.

Simply screwed in new cap

Removed dishwasher, took off motor, and ordered part. It was delivered in a timely fashion (3 days). Determined which directions to follow. Used screwdriver to hook up motor. Put dishwasher back into cabinet area, made sure there were no leaks before fastening the dishwasher in place. Took about 1/2 hour to complete process. Very satisfied.

The lower dishrack just lifted out and the new one placed in. The upper rack had stops at the end of the slides which could be removed with the help of a flat blade screw driver, old rack slipped out, new rack slipped in and the stops replaced on the end of the slide which keeps that upper rack from coming al the way out of the dishwasher. There was a link to a "how to do video" on the email order confirmation. It just gave me reassurance that I could easily do the job.

Unscrewed old one and installed the new one.

installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.

The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill

My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.

I watched several YouTube videos on how to make the repair. It looked very easy but sometimes professionals, because they've done it before, don't point out small tips that would help a DIY homeowner. The latch goes easily into the inner door slot but there's nothing to hold it there. The videos show the inner and outer door being closed together without showing that you have to hold the latch in place while bringing the outer door up to meet the inner door. Any movement of the inner door makes the latch fall out. So I would say it took me 5 times longer to do this repair than it would if I was doing it again.

The wheel kit came with axel's to support them. They snapped in place in seconds. No instructions provided, but installing method was obvious.

over time the upper rack axles broke so the rack would just come out of the rollers. I ordered the parts from here and had to youtube how to get the stops out so I didn't have to unscrew the metal guides out making an easy job into a hard one. all you have to do is with a flat head screw driver is slightly bend the plastic end part of the stop which is in the metal guide that stops the wheels from coming out of the guides. once you bend out the plastic end you then turn the stop to get it out of the metal guides. if you youtube it its very easy. just be easy when you bend the plastic piece because I can see it breaking. I didn't break mine so the job was very very easy and took all of about 5 to 10 minutes to complete the entire job. I love this site it had real life info to help out when you need to do a job and trouble shoot your appliance.

Removed the lower rack. Took off the old wheels. Put the axles on the new wheels which took a little manpower, but became easier once you did a couple (there are 8 wheels). Then snapped the new wheels on the rack which was really simple. The new design is much improved to the old one. The wheels glide better, then they ever did. We're sorry we didn't think of this repair years ago and the cost was a fraction of the cost of a new dishwasher.