66515112K211 Kenmore Dishwasher - Instructions

Did the repair, but needed one extra step not described in video:

I followed the directions on the PartSelect Youtube video - very helpful! I do believe the heating element was the original culprit, as it had a "burn" area about the size of a dime that caused it to almost break into two parts. Obviously a point of failure.

BUT - after replacement, it still did not solve the problem of the dishes not drying.

After much web searching, I tried the diagnostic mode on the dishwasher, and that did a hard reset of the logic board and FIXED the problem.

So in all, it required both a new heating element AND a hard reset via diagnostic mode.

Follow the u tube instruction. Replacing the pump was very simple and easy. The hard part was getting the dishwasher out of the cabinet and back in again.

Soak up the water in the dishwasher with an old towel. Removed the cover under the dishwasher. Found the pump and twisted it off anti clockwise. Replaced with the new pump. Run a quick cycle, to make sure it pumped out all the water. My wife has used it several times since without any issues.

Put in both a new element and thermostat. Did not fix problem. Using an ohm meter I did not measure any voltage to the thermostat. Suspect it’s a problem in the control unit, and decided to replace dishwasher.

First I got online to troubleshoot issue to save mysel from a service call. One of the first UTube videos, a young man said usually the main issue was the lever. He pushed down on the floater. If it didn't click, than the lever below needed to be replaced. Most important to turn off the circuit breaker before beginning the repair. I got on whirlpool.com, Part Select, ordered the lever, which was under $10. And once delivered, was able to switch out the old lever with the new replacement. Part Quote video took me through the process step by step. The lever package was marked that usually it was only 2% of the time that replacing the lever fixed the issue. Of course, I was thrilled, my dishwasher was up and running again. Thank you.

Only one friction sleeve was broken. So I pulled out the dishwasher to see how the one on the other side went on. It was very easy to replace and I replaced both. Unit works fine now.

Took out old rack by twisting the rack supports. Used old supports because in good shape. Removed the wand from old rack and placed on new rack. Then replaced the supports. Worked great.

Disconnected the damaged hose extension from the dishwasher outlet drain hose and the connection to the sink drain. Removed two clamps. One a spring clamp and the other a screw clamps. Connected the new extension hose with a spring clamp to the dishwasher outlet drain hose. Connected the other end to the sink drain with a screw clamp. Checked for leaks. Good to go!

Snap in the missing track stop and twist snap the middle spray arm. That simple.

I read how other people had the same problem, I checked everything that could possibly cause this. I then believed I knew what was wrong. I ordered a new arm. It was unbelievable how easy it was to replace.it. It took less time than a minute. . Turn the nut holding the arm counter clockwise to remove the arm. To replace turn the nut clockwise I now have a working dishwasher. It is not necessary to remove the dish rack.

simply line up the new pin with the rectangular slot in the kick panel and metal panel behind, slide the pin in and turn it with a flat blade screw driver.
NOTE: the original pin was black. A black replacement part cost $29 plus shipping! A knock-off pin was only $6 plus shipping. I got the cheap one and colored it with a black Sharpee marker before installation.

I opened the dishwasher door, removed the old tired seal in a manner of seconds. I measured the old seal against the new, same length, so no cutting. I started on one side pushing the seal in to the groove, made sure the seal was centered in the door. (not too long on one side or the other) It took less than 5 minutes to place the seal and check that it was all the way in, all around the door. I wiped the door down with some cleaner, where it contacts the seal. The door was harder to close, but I expected that until it breaks in. I ran a short load in the dishwasher with no leaks. :)

Thanks to everyone for posting their experiences on changing the heater element. The most difficult part of the repair was getting the dishwasher out of the cabinet. I didn't know that I should disconnect the water line underneath the sink and this would make the removal easier. Also, because the copper water line going to the dishwasher was kinked, I ended up changing it with a flexible steel braided line.....much easier to install.

Once the dishwasher was out of the cabinet, I turned it over and easily removed the clips that held the heater element in.

I would definetly recommend people doing this repair themselves, it will save you a lot of money!!!!!

Repair was a "no brainer". Pulled out the old gasket, started the replacement of the new gasket in the lower right hand corner and worked all the way around the opening, then trimmed excess gasket of about 2" with a pair of scissors and I was done. Total time - less than 5 minutes.

The top and bottom parts of the lower wash arm were separating. This caused water to spray out the ends of the wash arm and come out the front of the dishwasher. In addition this water was not spraying upward resulting in dishes not getting cleaned. Took me a while to figure this out but the repair was simple.