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3631404897 Kenmore Dishwasher - Instructions

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All Instructions for the 3631404897
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Customer:
Stephen from Aspen, CO
Parts Used:
WD26X10013
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
Pump/Drain valve leaking
The hardest part was removing the dishwasher from under the counter and cleaning up the large amount of water that poured out when I turned the unit on its side.
The actual pump replacement was pretty easy except there were a lot of extra parts that were only needed for other brands or other models.
I might have tightened one of the large clamps too much as there was a very slight leak after I was done. One or two drops of water per cycle, which evaporates quickly and not worth taking apart again.
It was not hard but took longer than predicted.
Much better than buying a new dishwasher or paying the estimated $350 to an appliance repair company.
23 of 27 people found this instruction helpful.
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Customer:
Steven from EPHRATA, WA
Parts Used:
WD21X10261
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
interlock switch was bad. Prevents the dishwasher form running as it "thinks" the door is still open.
Opened door, removed screw holding down metal plate that presses against interlock switch when door is closed. Removed plastic cover thingy that is over interlock switches. Removed the interlock switch by pressing the plastic lock thingy away from switch. Pulled the wires off each end of the interlock switch. Removed new interlock switch from plastic bag and reversed above procedure. Done, shut door and the dishwasher works.
31 of 51 people found this instruction helpful.
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Customer:
John C from Indianapolis, IN
Parts Used:
WD28X31819
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Dishwasher rack was rusting and partially broken
The repair only required me to lift out the old unit and set the new rack into the dishwasher. I was pleased that there was nothing to put together. The rollers were already attached.
It took longer to open the shipping box than to do the installation.
21 of 24 people found this instruction helpful.
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Customer:
Robert from Brentwood, CA
Parts Used:
WD28X31819
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Deteriorate Lower Rack
A no brainer. Simply open dishwasher door, remove lower rack and set new rack in place. Roll the new lower rack in dishwasher and close door. It fit perfectly and life routine was instantly on it's way without disruption.
21 of 24 people found this instruction helpful.
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Customer:
Christopher from Nellysford, VA
Parts Used:
WD26X10013
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Wouldn't Keep Water In Dishwasher - Bad Drain Solenoid
Rather than remove the dishwasher from the counter, I performed the repair inplace, which was much less work (although I did have to lay on the floor).
After turning off the power, I removed the two access panels at the bottom of the unit, disconnected the wiring from the pump and solenoid, loosened the drain hose fitting and drained most of the water out of the unit and into a shallow pan (the drain solenoid was stuck open, so this was pretty easy - otherwise, I still could have manually actuated the drain valve & solenoid to drain water through this hose).
There was alot of water in the unit and my pan overflowed a little. If I was doing this again, think I would have disconnected the drain hose from under the sink and drained out through that into a bucket (I could have controlled that flow better).
Once the water was out, there are just two hose clamps that hold the pump onto the unit (one on top and one in the back), and a stabilizer bar that connects the motor to the front frame. Removed these and the whole unit came right out.
The replacement pump & motor was exactly the same as the one that came out, so I didn't need any of the hose or wire adapters that came in the kit.
Reconnected the two pump connections, motor bracket and wiring, and the unit was good-to-go!
20 of 24 people found this instruction helpful.
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Customer:
Harold from The Colony, TX
Parts Used:
WD28X31818, WD28X31819
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
racks had rusted but dishwasher still worked perfectly
bottom rack was easy as just pull out and replace. Upper rack had to move front part of the brackets to pull out rack which did require some figuring out but I did finally get it and once I figured out one side the other was easy.
19 of 21 people found this instruction helpful.
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Customer:
Thomas from Spring, TX
Parts Used:
WD28X31818
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
My dishwasher stills works perfect, but most of the upright prongs on my upper dish rack had broken and fallen off. I couldn't see buying another dishwasher so I entered my model # on the Part Select Website. I was easy, and three days later the new one was delivered to my doorstep.
Replacing the rack was a "no-brainer". I simply removed the plastic keepers on the ends of the roller racks with a screw driver, pulled the old one out, slid the new one in, and then replaced the keepers with pliers. It couldn't have been easier.
18 of 19 people found this instruction helpful.
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Customer:
Kristina from Springfield, VA
Parts Used:
WD35X10346, WD8X229, WD8X228, WD8X227
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Small leak below lower right corner of door
I took the inner door panel off as described by others on this website, cleaned out all the gunk left by 27 yrs of use, and replaced the door gasket and tub baffles. A Phillips-head screwdriver was required to remove the door panel, but no tools were required to replace any of the parts I ordered. I didn't find it necessary to soak the door gasket in warm water as it was pretty flexible right out of the package. I recommend stretching the gasket slightly while pressing it into the groove, particularly around corners, or it will end up being too short at the end. The rinse aid tank had also been leaking Jet-Dry for a long time, so I cleaned that mess up as well and tried to replace the tank. Unfortunately, the new tank did not fit my model of dishwasher even though this website and GE's stated that it did. The shaft on the tank that pokes through the inner door panel to the inside of the dishwasher was too short because >2 mm of it was taken up by a thick rubber washer and a hard plastic collar (fused to the shaft to hold the washer in place) that had not been part of my original rinse aid tank. PartSelect was very good about refunding me for the incorrectly identified rinse aid tank and stated that they would contact GE about correcting this error on their website as well. I therefore cleaned up my original rinse aid tank, rinsing out all Jet-Dry residue inside it, and put it back into the inner door panel. I researched this part and found that GE has redesigned it twice since my dishwasher was manufactured in 1985 -- my original part is no longer available anywhere. So, I will just not use Jet-Dry and will maybe upgrade to a dishwasher powder that includes rinse agent (e.g., Cascade Complete). Replacing the gasket and tub baffles and cleaning up my original rinse aid tank stopped the leak for less than the cost of a repairman's service call and diagnosis fees -- it would have cost me 3X more if he had provided the parts and done the repairs! Replacing my dishwasher was out of the question as they do not make them like they used to (i.e., no microchips or motherboards to fail in a few years) -- this is the first problem I've had with my dishwasher in 27 years! As a side note, I also learned from my research that my front door panel insert is reversible. I was able to remove a side trim piece, slide out the panel, and turn it over so the color is now white rather than the outdated almond. It's like I have a brand new dishwasher that is ready to go for another 27 years.
20 of 26 people found this instruction helpful.
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Customer:
David from East Greenwich, RI
Parts Used:
WD18X213
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Mice ate holes in the Sump housing
First shut off the Power and Water to Dishwasher, removed from under counter, removed sump screen and retaining clamp from sump housing and then loosened seal from inside dishwasher cavity. Upon removal I went in search of a replacement part and found Parts Select on the web, entered my model and make at there web site and found the part I needed, I could verify the size by the easy picture on a one inch tile background for the dimenision . I called in the order since I wanted overnight service, I received the part and after cleaning the area where it goes I proceded to put things back together, this took about a hour and a half and the dishwasher is back in service
16 of 18 people found this instruction helpful.
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Customer:
Jared from MARLBOROUGH, CT
Parts Used:
WD16X10011, WD16X313, WD16X297
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Detergent Cup would not latch closed
I ordered parts before opening. My theory was to have the parts so that the dishwasher was not apart for longer than necessary, in the hope of avoiding the wrath of momma bear who just wants a new one... Once I opened up the door I realized the spring for the main lever arm had broken its mount. I drilled a new hole and reattached the spring. I did not need any parts. However, the original parts corresponding to the three parts I ordered were all beat up and brittle, so I was happy to replace anyway. I did not even explain, she is happy the cup looks new and is happy with the dishwasher. It even says Cascade on it, almost like an upgrade :). If your cup does not latch I would order the three parts I did and also order the lever spring. It was very corroded after 30 years, so I would have replaced if I purchased it. Next time.. :)
15 of 16 people found this instruction helpful.
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Customer:
William from Polson, MT
Parts Used:
WD15X93
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set, Wrench (Adjustable)
Little/no water coming in & dirty dishes
1. Remove access panel under door. 2.Shut off hot water.3. Shut off electric to washer.4. Disconnect water line from water inlet valve.5. Remove small outlet water line from valve. Replace valve & reconnect. OR !!! 1.Take solenoid valve & bracket off of original inlet valve 2. Pull out white plastic diaphragm cover. 3. Remove diaphragm & clean out water holes with a pin. 4. Reassemble valve. 5. Reinstall original water inlet valve & save $27.00
15 of 17 people found this instruction helpful.
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Customer:
Bonnie from Broomfield, CO
Parts Used:
WD8X229, WD8X228, WD8X227
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Seals and gasket corroded
First I removed the old gasket and seals. I replaced the seals and had difficulty getting the gasket to seal at the bottom of the door. I had to remove the seven door screws and was able to manipulate the gasket. Do not lift the inside door cover too far, as the latch may become disengaged, thus creating another problem to repair. I did this repair myself (female).
15 of 18 people found this instruction helpful.
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Customer:
Harold from Wilmington, NC
Parts Used:
WD22X154
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
broken spray arm tower
Unscrewed old spray arm by hand. Screwed new one on by hand. Two minute job. New arm and tower were better than old one. Piece of cake at a very low price.
13 of 14 people found this instruction helpful.
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Customer:
Rob from Newell, IA
Parts Used:
WD19X10032
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Dishwasher pump leaked all the time
I received my dishwasher as a hand me down, my Aunt never liked the way it cleaned. After it sitting for about 2 years i installed it in my house and found that it leaked all the time from where motor shaft went into the pump housing. After disassembling everything and scouring parts sites online, I found the parts, ordered them. 3 days later i had the parts, and the next day I had a fully functioning leak free dishwasher.
15 of 21 people found this instruction helpful.
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Customer:
Louise from Manhattan Beach, CA
Parts Used:
WD8X229, WD8X228, WD8X227
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
A small leak from lower R door
The hardest part was figuring out how to disassemble the door to replace the baffles and door gasket. No pictures or clues on the internet or my owners manual. I figured it out myself and the rest was a piece of cake. When the 7 screws were removed, the door liner lifted right out and new parts fit right in.
14 of 20 people found this instruction helpful.
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All Instructions for the 3631404897
31 - 45 of 514