72214697610 Kenmore Dishwasher - Instructions

The parts are wrong and am trying to return them. There was no return information included with delivery. Calling the Customer Service number for assistance did not work.

I would just like to return these rollers and would like a return address.

Thank you!
Penelope

This was my first time repairing a dishwasher. I watched YouTube on how to remove the dishwasher from the cabinet. Afterwards, I removed the bottom of the dishwasher while it was laying flat to get to the motor and micro switch. The only difficulty I had was getting to the motor which required taking the bottom section off of the dishwasher. I could not get an appliance repair company to work on an LG dishwasher. My only option was to repair the dishwasher or bought a new dishwasher. Therefore, my wife and I decided to , make an attempt to repair this one with a backup plan of buying a new one. Luckily, we were able to fix this one within two hours.

This was a $999 dishwasher. We saved the cost of a new dishwasher by taking the time to fix this one.

Took a picture of original rack to make sure the new rack placed correctly. Old rack came out without need for tools and the new rack went in with ease after making sure it was facing in the right direction.

Took off the broken one and snap on the new one.

I ordered four wheels to replace the two that were broken and to have two as spares. The wheels are to be snapped onto the bottom of the lower basket. The new wheels broke upon being installed. My extra wheels came in handy. I put them in very hot water for a few minutes to soften the plastic. I put a little Vaseline on the post they were to be attached to. The wheels then slid on and snapped correctly.

I went to Youtube to get an idea of how to approach the repair. First turn off the electric power to the dishwasher. Then turn off the water valve that's connected to the dishwasher. Then disconnect both electrical and water lines connected to the dishwasher. Then remove the dishwasher from under the counter. Then place the dishwaher upside down. Remove the old hose,and install the new hose. Place the dishwasher right side up, and reconnect the water line, and electric line. Place the dishwasher back in place, and you're done.

snapped on new axel-wheel assembly

It took me a few minutes to figure out how to get the old one off, but the new one snapped on very easily and it’s worked really good since

same as in the video , but the double red wire is on the wrong terminal you have to break the plastic housing on the dishwasher and put it on the first one next to the white wire .if you hook it up the way it is the dishwasher wont work and when you open the door the dishwasher turns on . watch the video real close when it gets to the wire connections you see the double red wire goes over one pin to the one next to the white wire . works fine after that.

Followed the video provided by your company, done like 1,2,3

Crazy as it seems, the bottom spray bar was spraying water down thus pushing more water under the door. The spray bar top half separated from the bottom half and the gap was spray water down instead of through all holes like designed. Do this before repairing anything!!!

These were a simple snap on item. It took longer to carry the parts from the porch that to install. Recently purchased house. Rollers were missing due to overload?? Removed the remaining roller pieces. Cleaned and straightened the axle shafts, spray lubed the tray and snapped the new pieces in place.

Was not able to see where the Stopper, Rollers ( Part # PS3523062) could be attached to the back of the bottom tray, to fix the problem. So the parts were useless.

Replace basket with new replacement. Ordering and shipment VERY EASY! I have used your service in the past and will continue to in the future. Shipments are fast and accurate.

Pried old rollers with screwdriver. pushed (or 'pliered' new rollers, after straightening gudie pins, if necessary. One new roller broke a minute after installation, but I ordered extras because 6 odl rollers had alread broken), so we're OK for another year or so...