DW960UQW Jenn-Air Dishwasher - Instructions

removed spray head, pulled motor/pump assembly. took apart impeller housing and then removed motor and pulled impeller off its shaft, the most difficult part was actually pulling off impeller from the splined shaft. I actually broke old impeller in the process. The good thing is that the new seal came assembled with new impeller so that was not a problem. After re-assembling everything it worked fine and still works for a week since repair.

I did not move the dishwasher out. It is a fairly tight space underneath, but the water inlet valve is located toward the front, so it wasn't too bad. The steps were:

1) unplug the power and turn off the water to the dishwasher.
2) remove the 2 wire connectors.
3) use the nutdriver to remove the 2 screws that hold the valve to the side of the dishwasher.
4) use a wrench (5/8") to remove the nut where the water goes into the valve. This takes some patience since you can't turn the wrench very far in the tight space.
5) remove the water outlet hose by using pliers to squeeze together the clamp and move it up the hose. Then twist the valve to free the hose and remove it from the valve. The nibs on the clamp are small and take a little time to get them squeezed together. If the hose has been on there a long time, you will have to twist the valve a few times to free it up.
6) now you will have to remove the sleeve that the nut was screwed onto. I had to take the valve to my vise to hold it. Then it wasn't too hard to remove.
7) use teflon tape before you reassemble. Just go in the reverse order.
8) hope there isn't a leak. Mine didn't.

The new water inlet valve seems to have fixed the problem!

Peeled off the old foam strip, cleaned with rubbing alcohol, let dry completely, applied new foam strip,replaced door interior done I wish repairing relationships with fiance and kids were one tenth this easy.

Actual i missed diagnosed the leak and ordered a very expensive door gasket. The leak was coming from shrinage of the wax resevoire o rig and the tab seal for the soap dispensor. I missed the trees the forest got in the way. The leak was dripping alond the front panel well away from the main door seal.

I cleans a the plastic surfaces and noticed a lip around the opening for the reservoire and used 150 sandpaper to remove it. Replaced the O ring, tab seal and bothe selonoids and cleaned everything. Put it back together. Works find lasts along time

The repair was EASY! Took bottom drawer out. Used tool to remove 3 screws that held belly screen and washer arms together. Used needlenose plyers to unscrew long pointed center screw (plastic!) then reassmenbled! Hey BATTA BING BATTA BOOM!

Dealer phone quote = $250. DIY repair = $55.
Turn-off DW electrical circuit breaker and shut-off hot water supply. Remove lower Front Access Panel and Toe Panel. Disconnect hot water supply, corrugated drain hose, electrical connection, and uncounter mounting brackets. Slide-out DW (being careful not to scratch flooring) and gently tip DW onto its back side. Rotate Ring-Lock at underside of Tub and (from inside the Tub) carefully lift out Motor-and-Pump assembly. At the Motor-and-Pump assembly, unscrew Center Spray Nozzle and remove Lower Spray Arm and lv Filter. At the end of the Impeller, remove Chopper Screw, Chopper, Chopper Plate (rotate 1/4 turn) and Chopper Wear Ring. Remove Motor Mount Screws and Motor Shield. Loosen Impeller {NOTE: left-hand thread} from motor shaft by the holding Motor Fan stationary and unscrewing Impeller. Pull apart the Motor and Impeller; discard old Impeller. Gently and thoroughly clean the internal surface of Housing Assembly seal with a toothbrush and soapy water. Carefully reassemble in the reverse order using the new Impeller. (Prophylactically, I also replaced the Motor "O" Ring and Pump Gasket.) DW works perfectly; no leaks!

Front Door Panel Insert: Remove the screws located in the metal strips surrounding the panel. This releases the old panel and allowes the old panel to be replaced with the new panel. Truly a piece of cake. Access Panel Insert: may need a small wrench to get at the screws to remove the entire access panel from the dishwasher unit. Then remove the screws in the metal strip surrounding the access panel to replace the panel insert. A little more work, but still rather easy.

First I had to unhook the electric, water line and drain hose. Then slide out the dishwasher. Took several days to find the drain hose - local stores only carried a 6 ft hose and I needed a 7 ft. Once I found it online, purchased it and recieved it I put it all back together and all is good.

First of all, rather then spending the 44 dollars on the main door seal simply cut yours in halve and trim a quarter of an inch from the disintegrated ends and use superglue and glue these ends together. this glued end will now be up top and in the middle and new clean ends will be down in the corners. next I removed the plastic door panel using a torxhead screwdriver, I just stuck the new inner foam pad on the old one. Then I glued rubber washers to the inner frame about 1/8 thick in the top 2 corners only. Finally I reattached the plastic door being careful not to tighten the torx head bolts just tight enough. It's dry and working good.

removed inner door panel. tested ythe Wax motor that operates the soap dispenser latch. It tested OK so I removed dispenser assembly. replaced the worn plastic parts and reinstalled the inner door panel.

Sooooooooo, I ordered a new kick plate, it arrived promptly, tried installing it and it was being difficult. Removed plate above that and lined up new plate(kick plate) tried putting plate above it on and as when we installed the machine that upper plate was difficult. Removed upper plate to fcheck problem of installation and guess what? Stuck in the inside of the upper plate was the lower plate complete with sound insulation. Happy ending :-)

I replaced the door latch grommet just as everyone else has described on this site. It was pretty easy. I was amazed that such a little piece of rubber can let so much water get by. The inlet valve was not too bad either. Take the two bolts out that hold the bracket to the dishwasher. Remove the rubber hose on the back side and take loose the two electrical connections. My water line was long enough to pull it out in front of the dishwasher. Then I took the water line loose and removed the fitting. Installed the new one in reverse order of what I just described. These items took care of the bulk of the leaking problem. But I am in the process of ordering a new door seal which I hope resolves the rest of the issue. Also make sure you check the upper and lower control arms to make sure the spray holes are free of debris. This dishwasher was full of pieces of clear plastic that caused the spray arms to spray indirectly and towards the cracks of the doors.

Removed four screws on bottom plate. Located repair site on outside of cabinet. Had to hook spring on bottom rear plate by brail. Then attached linkage to spring and ran stiff wire through linkage to raise it above arm. Called a man with stronger but larger hands had him stretch the spring while I guided linkage over arm and into the slot using the wire. Removed stiff wire with needle nose pliers and reassembled front plate.

Once I pulled the old broken drain valve lever lifter off the shaft, the shaft rotated counter clockwise. I then had to turn shaft back clockwise so there was enough room to slip the new part on. Needle nose pliers worked great to hold it in place while regular pliers in the other hand was used to turn the shaft.

threw out the broken and put in a fantastically improved new one. very easy (would have done it sooner if I'd known it was that simple to find it online and order it) thanks